Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi

Good save from a slow start Buying a new truck can be an exhausting experience! After visiting several other Chevy Dealerships and leaving disappointed in one case, and angry at Buying a new truck can be an exhausting experience! After visiting several other Chevy Dealerships and leaving disappointed in one case, and angry at the dishonest treatment in the other case, my expectations admittedly were low coming to Miami Lakes Auto Mall. I met with a salesperson who was just starting his career. I told him that a test drive was unnecessary, because I already test drove the type of truck at another dealership and was satisfied. All we needed to do was to agree on a price, and I would buy. He was very friendly, but obviously very green, needing to check with the manager three times during the course of my visit, ending with a price that was way higher than my expectations, but in line with some other dealers. We shook hands and I left for greener pastures. The following day, my wife received a phone call from Nathaly with Internet Sales to ask about my experience, and why I left without buying a truck. My wife relayed the story to her as I described above. Nathaly asked my wife to let her look over the numbers one last time to see if we can still make a deal. Shortly thereafter, she called back with an excellent price that made our toes tingle! I called Nathaly to confirm the model truck and installed options, and soon was on my way to check out the vehicle. Nathaly put the paperwork together for a salesman and made sure the truck was in front, waiting for my inspection when I arrived around 6:30 pm. She was leaving at 6:00 pm, but wanted to make the transition smoth for the salesman, Rhodlyn Bruno. When I arrived, Rhodlyn greeted me and showed me the truck. Everything was as expected, so we went inside to go through the paperwork. Rhodlyn was professional, knowledgeable and courteous My experience with him was quite enjoyable, as he was very concerned about everything going smoothly and meeting all my needs. After a pleasant meeting with Mark in Finance, I was the proud owner of a new Silverado pickup! I am very pleased with my experience after a slow start. More

Satisfied customer I have had my vehicle serviced here for years, I have never had a bad experience, I have always been greeted with a smile and a willingness to help. T I have had my vehicle serviced here for years, I have never had a bad experience, I have always been greeted with a smile and a willingness to help. This time I was helped by Ihosvany Mesa, who has previously helped me and as always, he is exceptional at what he does, from arrival to keeping me informed to the status of my vehicle service. More

Best experience Had a really good experience with Rehan Kazi and Tiffany Shelton. Referred a friend to come in and buy a car that had zero credit score. No one else Had a really good experience with Rehan Kazi and Tiffany Shelton. Referred a friend to come in and buy a car that had zero credit score. No one else was able to get them approved, and this team made it happen. Thank you! More

Excellent Had a great experience! Rehan made the process simple and easy. Very knowledgable. Tiffany was patient and answered all of our questions! Thank you al Had a great experience! Rehan made the process simple and easy. Very knowledgable. Tiffany was patient and answered all of our questions! Thank you all. More

Great Overall Experience My direct contact Rhodlyn Bruno was refreshingly transparent and an excellent communicator of what would serve my best interests. He was also very att My direct contact Rhodlyn Bruno was refreshingly transparent and an excellent communicator of what would serve my best interests. He was also very attentive to my concerns and worked with my budget in every capacity he could. I walked out with a new vehicle and a great first car buyer experience. More

New Cadenza from Miami Lakes Kia Special thanks to Ian and Victor for helping to negotiate a great deal. They also delivered the car to me, even though I live 25 miles away. Special thanks to Ian and Victor for helping to negotiate a great deal. They also delivered the car to me, even though I live 25 miles away. More

OK MUY BUENA ATENCION KIA MIAMI LAKES ES LO MEJOR Muy bueno, la mejor atencion, personal profesional con deseos de ayudar siempre atentos al servicio del cliente, te hacen pasar un rato agradable y at Muy bueno, la mejor atencion, personal profesional con deseos de ayudar siempre atentos al servicio del cliente, te hacen pasar un rato agradable y atienden personalmente. More

equinox experience best experience ever my salesman Celio Munoz he is an excellent person he really knows how to explain every little detail before & after the purchases best experience ever my salesman Celio Munoz he is an excellent person he really knows how to explain every little detail before & after the purchases Im very please More

The best In less than 3 hours I had my car, everything that we talked on the phone was achieved as promised. Amazing customer service and helpful sales and fin In less than 3 hours I had my car, everything that we talked on the phone was achieved as promised. Amazing customer service and helpful sales and finance associates More

Great dealership Great place to buy a vehicle. awesome service .very fast approval . Nothing but great service from osmani,geovani and the rest of the the team at mia Great place to buy a vehicle. awesome service .very fast approval . Nothing but great service from osmani,geovani and the rest of the the team at miami lakes aiutomall.my chevy equinox is awesome. More