Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi

Roberto Matos very professional salesman is very efficiently, friendly, well spoken, excellent presence no doubt to recommend him. He waited until last minute until I got the deal I salesman is very efficiently, friendly, well spoken, excellent presence no doubt to recommend him. He waited until last minute until I got the deal I was looking for associates like him are needed in every customer service place. More

Excellent service . Conrado, Ihosvany Steven and the whole crew go above and beyond. They always explain things in a concise manner and are great following up once veh . Conrado, Ihosvany Steven and the whole crew go above and beyond. They always explain things in a concise manner and are great following up once vehicle is done and ready to be picked up. More

An Outstanding Representative Roy Escobar Roy Escobar is a stand-up act. A gentleman and someone I will go back to for years to come. He stood with me through the entire process and I hope he Roy Escobar is a stand-up act. A gentleman and someone I will go back to for years to come. He stood with me through the entire process and I hope he reads this as all I can say is THANK YOU ROY!!! More

Efficient and excellent Issues were resolved in a timely fashion and service representative worked hard to resolve my issue with my Chevrolet Impala, excellent dealership and Issues were resolved in a timely fashion and service representative worked hard to resolve my issue with my Chevrolet Impala, excellent dealership and excellent service More

Great service If you need help and a friendly face hit up Patrick great service. Answered all questions and got me the best price in town. Will always buy from him If you need help and a friendly face hit up Patrick great service. Answered all questions and got me the best price in town. Will always buy from him More

Muy amables y amigables con su servicio 100% recomendado. Buen servicio y muy amigables...buen servicio al cliente. Altamente recomedado. Gracias a Cris y Tiffany.tengo mi nuevo Jeep Comp 100% recomendado. Buen servicio y muy amigables...buen servicio al cliente. Altamente recomedado. Gracias a Cris y Tiffany.tengo mi nuevo Jeep Compass brand new. More

Great Buying experience and follow up by the sales specialis My experience was very good, through the process the sales manager was very attentive and made sure we had what we needed, also took the time to go o My experience was very good, through the process the sales manager was very attentive and made sure we had what we needed, also took the time to go over some of the perks of the new car, while also following up on how our new car experience was going a few days after we buy it. I will definetly recommend it, as usual with any buying just make sure to read the find print of the offer when you go to signing with the finance manager that will be closing the deal with you as they will offer many other options for extra insurances. More

Oil change Conrad is the best, would recomend him to anyone. Go and ask for him you will not regret ir and if there is any inconvinence he will sort them out. Conrad is the best, would recomend him to anyone. Go and ask for him you will not regret ir and if there is any inconvinence he will sort them out. More

Scammed by Miami Lakes Automall WORST BUYING EXPERIENCE OF MY LIFE. With I could do less than 1 star. Was given a price by JOSE FERRIN over the phone which was literally their asking WORST BUYING EXPERIENCE OF MY LIFE. With I could do less than 1 star. Was given a price by JOSE FERRIN over the phone which was literally their asking price no more no less. I agreed to it so I set my schedule aside and fought an hour through Miami traffic. I get there and JOSE FERRIN has the discussed price ready to go. All seemed well and we moved to finance to wrap things up. Once again my out the door price that we agreed to multiple times over the phone was present in the finance office with JESUS FRANCOS. We discussed interest rates and what the payment would be and I started signing papers. JESUS FRANCOS stepped outside for a few minutes and returned with JOSE FERRIN and that's when it all went downhill. They did their little "Oh no there's been a computer glitch" routine that seemed as if it had been used a thousand times over. Long story short JOSE FERRIN and JESUS FRANCOS lied to me multiple times and tried to talk me into this new price increase of $2000 which they couldn't clearly explain (those pesky computers). So I left and I will never give MIAMI LAKES AUTOMALL my business. Glad I recorded the whole show that these SCAM artists put on. So far it's a hit with my family and friends. MIAMI LAKES AUTOMALL wasted my day, gas, and I got 3 hard inquiries on my credit report! Do yourself a favor and go to a real dealership. This is the quintessential grimy car dealership. More

Amazing experience The sales specialist Amado Obret at Miami Lakes Automall was really nice and honest since the beginning, and with his sales manager they build an offe The sales specialist Amado Obret at Miami Lakes Automall was really nice and honest since the beginning, and with his sales manager they build an offer that we couldn't resist taking home tody the car that we wanted after a really pleasant sales experience. More