Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi

Not GOOD!!! The wait was way too long. My car wasn't finished in the promised time. When I was told it was being worked on,it was still parked in the lot just sit The wait was way too long. My car wasn't finished in the promised time. When I was told it was being worked on,it was still parked in the lot just sitting. It was ONLY after I complained,they took it in for the work to be done.???????? More

AC check up with Recall on Vehicle Service employee was very helpful and friendly the only problem was the recall item was not able to be fix at this time but will be back to this deale Service employee was very helpful and friendly the only problem was the recall item was not able to be fix at this time but will be back to this dealer. More

GREAT EXPERIENCE Got the price I was looking for. Dealer delivered my car direct to my house. My salesman Luis Fernandez was very professional and excellent to deal w Got the price I was looking for. Dealer delivered my car direct to my house. My salesman Luis Fernandez was very professional and excellent to deal with. More

Excellent I am giving this rating to this dealer, because I was treated very professionally, my buying experience was very nice and personal. Jose Fernandez ans I am giving this rating to this dealer, because I was treated very professionally, my buying experience was very nice and personal. Jose Fernandez answered all our questions and was very helpful with all our inquiries More

Car sat for two weeks untouched until we decided to take it My vehicle was brought to this service center three times after they failed to fix one issue which ultimately left me stranded on the road each time. My vehicle was brought to this service center three times after they failed to fix one issue which ultimately left me stranded on the road each time. That was 8 months ago, it was brought there again 3 weeks ago and last Monday I was asked to authorize the expense of tearing down my engine to diagnose a camshaft error code and engine light. They assured us it was in process several times when we even managed to get in touch. Greg apparently avoids returning phone calls as much as he avoids working. Today when we called to check in we were told the vehicle hasn't even been touched. For two weeks my car had sat there and for two weeks I've been lied to daily. It's bad enough that my vehicle has been at this dealership for over 6 weeks in the year that I've owned it, but add this most recent issue and I've opened a claim with the FTC and BBB. Worst customer service experience I've ever had. More

Excellent i am giving this rating to this dealer, because I was treated very professionally, my buying experience was very nice and personal. Norka Santana answ i am giving this rating to this dealer, because I was treated very professionally, my buying experience was very nice and personal. Norka Santana answered all our questions and was very helpful with all our inquiries More

Willys Wheeler! This is the second time I lease a car from Miami Lakes Automall and I could not be happier. The team that helped me (Javier, Raul and Chris) went out This is the second time I lease a car from Miami Lakes Automall and I could not be happier. The team that helped me (Javier, Raul and Chris) went out of their way to help me find a car that I love, at the best price. Even though the store is super busy they make the process quick and easy, so you can get to the fun part - driving off in your new car! More

Great salesperson! Paul Henriquez was fantastic! Great service and super deal on new car. Very friendly staff. New car is fantastic. Go check them out, I would recommen Paul Henriquez was fantastic! Great service and super deal on new car. Very friendly staff. New car is fantastic. Go check them out, I would recommend these guys. More

Great Experience! My salesman Luis Hernandez was very patient and helpful, & the rest of the staff was great especially Victor! They worked very diligently to get me t My salesman Luis Hernandez was very patient and helpful, & the rest of the staff was great especially Victor! They worked very diligently to get me the best possible deal, considering I was going to purchase a used car. Instead, I walked out with a brand new car! More

Making things right. I can always feel confident that repairs were done correctly and that I will not have to go back again. Cost were explained before they were done. I can always feel confident that repairs were done correctly and that I will not have to go back again. Cost were explained before they were done. More