Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi

Did not fix the problem - No one has addressed my issues from Miami Lakes Kia. And here are the facts. After waiting for service for a total of 6 hours and the only thing the No one has addressed my issues from Miami Lakes Kia. And here are the facts. After waiting for service for a total of 6 hours and the only thing they did was Change the oil. My initial complain that the engine was burning the oil was not taken in consideration. So on 7/19 with mileage of 35,106 and oil change was done by Miami Lakes Kia. I went traveling to orlando this weekend so on 7/28 with 36,138 miles the engine starting shaking, car was stalling when I accelerated. So when I checked the oil. It was completely out, dry. Had to put 5 quarts of oil to bring it to the nearest KIA Dealer By the way. I tried calling Miami Lakes Kia Service department but kept ringing or got a voice mail. I left a message 2 hours ago and still have not call me back I am at another KIA Service center... But I shouldn't be here on the 1st place if Miami Lakes Kia did their job. By the way the Kia service center I am at came without am appointment. To just check it is only am hour and if they need to spend more time they will set up an appointment and provide me with a loaner. Otto where was my loaner... I has an appointment set up!!! More

LOVE MY NEW KIA OPTIMA!!!! I AM VERY HAPPY WITH THE CUSTOMER SERVICE AT MIAMI LAKES AUTO MALL AND WITH MAYRA RUIZ THE SALES PERSON THAT TOOK CARE OF US! I AM VERY HAPPY WITH THE CUSTOMER SERVICE AT MIAMI LAKES AUTO MALL AND WITH MAYRA RUIZ THE SALES PERSON THAT TOOK CARE OF US! More

Excellent HONEST dealer--HIGHLY RECOMMENDED Initial contact was via email with Victor Mayoli who provided a prompt , honest response to a lease request for a convertible they had in stock. No ga Initial contact was via email with Victor Mayoli who provided a prompt , honest response to a lease request for a convertible they had in stock. No game playing--good lease package which they stood by. Mr Alfredo Llera was the very nice gentleman who handled all my questions and the paperwork to complete the lease. The Finance manager Mr. I. Gonzalez handled the actual lease paperwork and explained everything thoroughly. This was the BEST experience I ever had in leasing a vehicle in 25 years! All members of the Miami Lakes team are vey professional and no pressure or gimmicks are used as with other dealerships. I highly recommend these folks for any future lease or purchase. More

the best DJ Estaban , Oscar Pichardo and Steven Powers . Made me feel like family.. they worked so hard to help me.. I've never seen sales people out of the wa DJ Estaban , Oscar Pichardo and Steven Powers . Made me feel like family.. they worked so hard to help me.. I've never seen sales people out of the way to help people like they do.. its like they cared more about me than just making the sale. I'm happy More

Katherine Garcia Mr Rich Richie, my salesman , was very professional, knowledgeable and respectful. He explained all the necessary details about the sale and the car. Mr Rich Richie, my salesman , was very professional, knowledgeable and respectful. He explained all the necessary details about the sale and the car. Recommend him More

Need a lease or new car...Miami lakes is where to go! Immediately upon my arrival the salesmen were attentive and not pushy. I dealt with Alfredo Llera, he is a straight shooter and a great guy. Jesus Fra Immediately upon my arrival the salesmen were attentive and not pushy. I dealt with Alfredo Llera, he is a straight shooter and a great guy. Jesus Franco's is a very nice manager and very personable. Raul was quick to process my closing paperwork and very pleasing. Frankly the whole team made this stressful venture easy. I would reccommend this automall for either a lease or purchase. More

My CAR WILL NOT START-PATCH JOB This morning I picked up my vehicle after it being serviced for the ignition recall. Considering the vehicle sat at the dealer for over a month, the This morning I picked up my vehicle after it being serviced for the ignition recall. Considering the vehicle sat at the dealer for over a month, the vehicle would not start. The service dept attempted to give me the car back with my engine making noises that it should not. They took the vehicle back to a technician that did a "patch" just to get me out of there. There was fluids all over the engine that I had to insist that my vehicle be taken back to the service bay and have the engine cleaned. Now that I have left the dealer MY CAR WILL NOT START. This needs to be handled immediately, some one needs to come get my car, bring me a car to use, fix my car back to the condition from when I left it originally. I hope to hear from you soon. More

Excellent Customer Service I was surfing on line to buy a new van for the family. I was contacted by Carol Berga from the internet department. Within ten minutes, Carol had the I was surfing on line to buy a new van for the family. I was contacted by Carol Berga from the internet department. Within ten minutes, Carol had the price and vehicle I was looking for. I drove from Kendall to Miami Lakes the next day and I was greeted by salesperson Kenneth Lyons who helped me with my trade and new van. Thanks Kenny.... Love you bro! More

Great car-buying experence I just purchased a car from this dealership--salesperson was Rich. The whole experience was extremely professional, yet personable. He took time to I just purchased a car from this dealership--salesperson was Rich. The whole experience was extremely professional, yet personable. He took time to explain all aspects of the vehicles that I wanted to see, arranged test drives i each; yet, giving me time to think without the "high-pressure" sales pitch-that would have caused me to leave. The entire team was friendly, professional, and helpful. More

Miami Lakes Automall is great Overall experience AMAZING, when in "just to browse"and left with a brand new car, these people went out of their way to help me out!! Overall experience AMAZING, when in "just to browse"and left with a brand new car, these people went out of their way to help me out!! More