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Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi - Service Center

Miami Lakes, FL

4.2
1,597 Reviews

1,597 Reviews of Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi - Service Center

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February 22, 2022

Great customer service and they were very helpful. They fixed my car very quickly and works great now. More

by BALLESTEROS.ROUSEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TALAVERA, BISMAR
Feb 22, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

February 22, 2022

Recently went to the service dept of Kia, Jonathan took care of me. He is very knowledgeable and helpful. He is so friendly and very professional. Great employee truly an asset. More

by PUENTESCHRIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan
Feb 23, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 22, 2022

Went in for an oil change and tire rotation. . and guess what after 2 hours and 30min waiting they didn't do the tire rotation. As usual. Horrible way to treat a customer who finance a $60,000.0 More

by OTORRES2983
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not listed
Feb 22, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for bringing this to our attention. We will be happy to assist you in connecting with our team. Unfortunately, we were not able to locate your information in our system by entering your DealerRater user name (OTORRES2983). To help our service leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@miamilakesautomall.com or responding directly to this review. Hope to hear back from you soon.

February 22, 2022

This dealership has always been a great help. The staffs are very attentive and knowledgeable. Looking forward to my next visit for service. More

by bridgetgalvez1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregory Mirabal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bismark Tulavera
Feb 23, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

February 22, 2022

I was in and out in an hour. I was updated with status of my car. More

by RAMARTINEZ_RMARTINEZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elvis Gamez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 21, 2022

Service times are too long I had an appointment for 7:15 am and got out at 9:30am. My car was left dirty with all the service dirty mat cover and plastic seat cover. I did not get car wash nor was my servic More

by G2030
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eddie
Feb 22, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for bringing this to our attention. We will be happy to assist you in connecting with our service team. Unfortunately, we were not able to locate your information in our system by entering your DealerRater user name (G2030). To help our service leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@miamilakesautomall.com or responding directly to this review. Hope to hear back from you soon.

February 21, 2022

Excelente servicio y atención, muy rapido y agradable ambiente mientras esperaba a que estuviera listo More

by DANI304908
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Diaz-Drago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elvis Gamez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 21, 2022

My service experience was great. My service advisor was great very professional. Definitely recommend them! More

by IHOSVANYMESA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ihosvany Mesa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

February 18, 2022

ALEX S. SERVICE AND ATTENTION WAS GREAT WILL DEFINITELY RECOMMEND THEIR SERVICES TO ANYONE. My oil change was done fast. More

by visionaryinvestps
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elvis Gamez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 17, 2022

Marcus provided the type of SVC expected Fast Friendly Old Fashioned Customer Service that's Real . More

by Happy123
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Teyra
Feb 17, 2022 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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