Michael Hohl Chevy Buick GMC Cadillac
Carson City, NV
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592 Reviews of Michael Hohl Chevy Buick GMC Cadillac
Had oil change, tire rotation and windshield issue done. Thank you for your excellent customer service and and patience trying to resolve my electrical issue. Thank you Thank you for your excellent customer service and and patience trying to resolve my electrical issue. Thank you More
My Service Advisor Daniel Gibson was very pleasant to work with and went above and beyond to ensure a professional and timely service experience for both myself and my vehicle.Will not take my vehicle’s work with and went above and beyond to ensure a professional and timely service experience for both myself and my vehicle.Will not take my vehicle’s any where else.Thank You Daniel Gibson,Greg Overby and Michael Hohl Motor Company for being True Leaders in your Industry. More
From my initial call to schedule service to getting my keys back, everyone was AWESOME! Kimberly, Abigail, Bill and Sierra; you ROCK. Michael Shigeta, Sparks keys back, everyone was AWESOME! Kimberly, Abigail, Bill and Sierra; you ROCK. Michael Shigeta, Sparks More
Ron was able to move my appointment up to a week before the appointment I made. Because of all the maintenance work I wanted done plus a 60K mile service, he got me a rental so I could go to work. He has b the appointment I made. Because of all the maintenance work I wanted done plus a 60K mile service, he got me a rental so I could go to work. He has been really good to us and treated us fairly! Thank you, the only place I would buy a vehicle from and have serviced by is Michael Hohl Chevrolet... More
The dealership always confirms my service requirements and service expectations. Then, they always seem to exceed both factors. They keep their promises and there are no surprise charges. and service expectations. Then, they always seem to exceed both factors. They keep their promises and there are no surprise charges. More
Communication wasn’t the greatest, but customer service was good. I was involved in an accident and I was relieved the service department tackled the job and communicated with my insurance company. was good. I was involved in an accident and I was relieved the service department tackled the job and communicated with my insurance company. More
I tried to make an appointment by phone but nobody called me back. So I made it on their website on the 9th of April for 11:00 AM on the 5th of May. I received numerous emails with details about my appoint me back. So I made it on their website on the 9th of April for 11:00 AM on the 5th of May. I received numerous emails with details about my appointment. About the 28th of April, Customer Service called and said my appointment had to be moved to 11:30 because they were double booked. I agreed to this change. However, the website and final email on the 4th of May said my appointment was at 11:00 AM. So I did get there early, the car was excepted and the work was completed by 1:00 PM. Most of my problem is the disconnect between who is making the appointment and what the info the people at the check-in desk have. Also, I was told by Ron that they were not allowed to make appointments; that I have to call that department. So I'll start this all over again for my other car. I don't have a lot of confidence at this point. And making appointments by phone?!?!? Why?? More
Worst dealership ever. Sales and service have individuals that have. No idea of customer service. I was yelled and cursed at by bill. Because he didn’t know who I was there. This place is a joke. Stay away. that have. No idea of customer service. I was yelled and cursed at by bill. Because he didn’t know who I was there. This place is a joke. Stay away. Go anywhere but here. Please do not use this horrible dealership. I’m pretty sure Bill, when he got up from his seat yelling at me wanted to fight me as his fellow poor service associates stopped him. I was afraid he was going to have a heart attack. Nothing but the worst at this facility. Go anywhere but here! More







