Michael Hohl Subaru

The Subaru WRX I purchased was vehicle number 17 for me lifetime. Many of those 17 vehicles were purchased from a new or used dealership. I will say that hands down my experience at Michael Hohl Subaru was lifetime. Many of those 17 vehicles were purchased from a new or used dealership. I will say that hands down my experience at Michael Hohl Subaru was the best overall experience I've had at any dealership. I was never pressured and was always treated with respect regardless of my level of interest or commitment to buy on any given day. Any and all of my concerns were addressed and questions answered promptly. When I made inquiries about after market parts and modification I was surprised to find the sales staff not only extremely knowledgable but eager to find me the best and most affordable options even if they weren't dealer parts. I attributed this to the salespersons I dealt with being Suabru owners themselves. Any other dealer in my experience has no concern whatsoever about what you choose to do with your vehicle once they've managed to separate you from you money. I was able to choose financing that best suited my needs and financial capabilities. I was never hoodwinked or given the back and forth routine from sales to finance manager (AKA The Wizard in the back room pulling the magical levers) each time being hit with more unreasonable terms and larger sums of cash down required. I clearly stated what I wanted, what I could pay, how long I wanted to pay on it for and those parameters were accepted and acted upon. I've revisited Hohl Subaru numerous times since delivery of the vehicle and each time was met with a smile and a handshake. Whether the visit was for an extra signature to lower my payment due to new finance rates or my first oil change, I've always felt valued as a customer and respected as a person. Nearly 2 months after my deal was done, the sales staff continues to go out of their way to answer questions I have about my vehicle and the brand as a whole. I'm very pleased in my decision to purchase from Hohl Subaru and have since recommended several friends to do the same. Sincerely, Shawn HappySubieOwner More

Love this place! My 3rd Subaru from this dealership. I live in Reno. Don't mind the drive to Carson City. Knowledgable! Great mood! Great customer experiance live in Reno. Don't mind the drive to Carson City. Knowledgable! Great mood! Great customer experiance More

I have greatly enjoyed the entire experience buying my new Subaru!! I would highly recommend them to anyone who is looking to buy a new car! I wasn't even sure if I was going to get a new car but they mad new Subaru!! I would highly recommend them to anyone who is looking to buy a new car! I wasn't even sure if I was going to get a new car but they made me an offer I couldn't refuse! Great staff and great products had a wonderful time getting into my new Subaru!! More

My last transaction with the dealership was to purchase a new Subaru Forester XT. I had previously purchased a new Subaru WRX. The salesman I worked with on both purchases was George Simonian. He is highly k new Subaru Forester XT. I had previously purchased a new Subaru WRX. The salesman I worked with on both purchases was George Simonian. He is highly knowledgeable and was very helpful in getting me in just the right vehicle. I purchased accessories at the dealership, had them installed and had all my service done by them. The gave me time estimates for installations and service and always had the work done right and on time. More

I have purchased four cars from this dealership in the last nine years. I recommend them highly! Dom in sales and Nick in Finance are the best! last nine years. I recommend them highly! Dom in sales and Nick in Finance are the best! More

This business advertised a car for sale online. We called them right before leaving the house to make sure the car was still available. They guaranteed us that after checking the inventory, it was indeed sti them right before leaving the house to make sure the car was still available. They guaranteed us that after checking the inventory, it was indeed still on the lot. And if was sold, she would call and let us know. We drove an hour to the dealership to be told that the car sold that morning. Another similar car (but much more expensive) was aggressively pushed on us. Several suspicious activities made us wonder if the advertised car ever even existed. When we got back home (after wasting 2 1/2 hours), we again called to inquire about the advertised car and were again told that it was on the lot, but we better hurry because several people had looked at it. We called a third time to talk to management, but first asked again about the car (just to see what they would say). This time the car was being sold as we spoke. When we finally spoke with a manager, he was very rude and disrespectful. He made several excuses for why the ad was still up and why his employees kept telling us the car was still on the lot. We are confident that this business scams people with bait-and-switch tactics and lies. This should not be legal. More

I have purchased many cars in my life and have never had such a good experience and I did at Michael Hohl Subaru. From Sales to Service to finance and price. I would highly recommend this dealership if you such a good experience and I did at Michael Hohl Subaru. From Sales to Service to finance and price. I would highly recommend this dealership if you are considering purchasing a vehicle. Not to mention I LOVE my forester! Thank~you Subaru! More

We did our homework before even thinking on visiting this dealership. They had the car the met our check list. Did not even want to look at other cars and still the sales persons insisted. Upon fill out a cr dealership. They had the car the met our check list. Did not even want to look at other cars and still the sales persons insisted. Upon fill out a credit application and setting a price for a monthly payment. Was told that a manager had to be found even though we were the only ones there at the time. Was suggested we look at more options while we wait, even though we stated that we were only interested in one car. Manager did not even come back with an offer. Was not even willing to run my credit nor submit anything to the bank to see if we qualified. Was told it was a waste of their time. Manager Brian could not even answer our questions correctly, was completely unprofessional and rude. Could not answer what was the ball park figure in regards to monthly payments. Told us sorry if he was offending us!! Really?? Completely talked us out of purchasing a car. As we stood in the parking lot completely astonished. All the managers and sales personal stood in their glass office and stared at us. Completely unprofessional, rude and by far the worst dealership I have ever been, will never return and never recommend to anyone. More

Rob Swartz and the team at Michael Hohl Subaru are miracle workers in my eyes. Through an unfortunate accident I found myself in dire need of a car as soon as possible. After nearly a month my insu miracle workers in my eyes. Through an unfortunate accident I found myself in dire need of a car as soon as possible. After nearly a month my insurance company gave me a check for my vehicle which was totaled. I have always owned Subaru and am quite fond of them. When I rolled into the lot of Michael Hohl Subaru in Carson City. I was on the lot for no more than 2 minutes before I was politely greeted by Rob. He introduced myself and asked if he could be of any assistance. I told him my situation and he offered a few vehicles that seemed right. We took a test drive in a brand new 2013 Impreza Sport. I instantly fell in love with the car. Unfortunately since it had been nearly a month since my current vehicle was totaled and the insurance company took some time to help pay off my loan... My credit was greatly affected by a late payment/payoff notice from my loan holder. So in the long run I wasn't able to be financed for this beautiful car. A few days went by and I was having no luck with a new car due to my credit score being affected. Rob called me up and told me that I had a few options available if I'd like to come by the dealership. I made my way there as soon as possible. We took about 6 cars on a test drive and in the end Jessie (dealership financing) Brian (sales manager I believe) and Rob were not only able to get me into a new car (2008 Subaru Outback). They helped me get into a new car, with the lowest interest rate I've ever had! ...and all this with a very poor credit score. Through my time without a car I dealt with about 10 different dealerships in the 200 mile area. The team at MIchael Hohl were BY FAR the most personable and understanding. Not to mention willing to work with me and guarantee and exceed my satisfaction. I will most certainly be recommending them to anyone I know in need of a new vehicle or just looking to upgrade from their current one. More

While returning on a ski trip to LA from Reno, our Outback's idler pulley froze up shredding the serpentine belt and catching it on fire. lucky for us we were 1/4 mile from Michael Hohl Subaru in Car Outback's idler pulley froze up shredding the serpentine belt and catching it on fire. lucky for us we were 1/4 mile from Michael Hohl Subaru in Carson City. We pulled in worried about arriving midday without an appointment and about spending an unscheduled night in Carson City. Service Advisor Brad Kiesow recognized our concerns and told us the parts were on hand and he'd try to get it done that day. He provided us a loaner car and directed us to local points of interest. In short, he provided outstanding service to two stranded travelers. In just a few hours the car was fixed and we were on our way. Unfortunately, that night we found we had left our ipad somewhere during our stop. Brad and other staff looked for it and found it a couple of days later. Brad shipped it to us in Los Angeles AT NO CHARGE! Terrific service- thanks Brad and Michael Hohl Subaru, Doug & Pat Patterson More