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Michael Hohl Subaru

Carson City, NV

4.6
297 Reviews
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2910 South Carson Street

Carson City, NV

89701

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Showing 297 reviews

March 08, 2026

The team has always been friendly and courteous, I am very satisfied with the work the service team does. They always ask if I need a loaner car, but I am happy to wait because the atmosphere is great More

by jbritschgi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryon Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Fletes
Mar 08, 2026 -

Michael Hohl Subaru responded

We’re delighted to hear our service team has been friendly and courteous during your visits. It’s wonderful that the atmosphere makes your wait comfortable and that you value our loaner car option. Thank you for trusting your Subaru with us.

March 04, 2026

Pauline was outstanding. My appointment was for 1:30. I arrived about ten minutes early. They couldn’t find my info (I purchased car there) and at about 1:50 they found it. S More

by lizmcgeein1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pauline was the only one I worked with. Never heard of Ryan walters
Mar 05, 2026 -

Michael Hohl Subaru responded

Liz, we are very happy to hear Pauline provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 02, 2026

Easy to make appointments and get service done. Reasonable pricing, staff is friendly and professional. I don’t feel like I’m getting ripped or upsold. More

by shawnmarie775
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kacie
Mar 02, 2026 -

Michael Hohl Subaru responded

Thank you for the 5-star rating. We’re pleased scheduling service for your Honda was simple and that our team’s friendly professionalism and fair pricing met your expectations. We look forward to welcoming you back.

February 28, 2026

This is 2nd time I came out of this dealership without buying a car when I went in with 100% intention of buying a vehicle same day. More

by hunter.mostafa44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ryon Walters
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2026 -

Michael Hohl Subaru responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Mar 06, 2026 -

Michael Hohl Subaru responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

February 27, 2026

I arrived early and I was promptly checked in. The agent went over everything and I waited. My car was finished within the time mentioned and I was on my way. Very pleasant experience. More

by sparks1585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryon Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2026 -

Michael Hohl Subaru responded

It’s wonderful to hear Ryon and our team checked in your Honda Pilot promptly and completed the work within the promised time. We’re glad the process was smooth and convenient for you. Thank you for sharing your experience, and we look forward to serving you again.

February 27, 2026

Would highly recommend to any one with a Honda. Great service each time we come. More

by citizenbrenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryon Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2026 -

Michael Hohl Subaru responded

It’s fantastic to hear you’ve had consistently great service for your Honda. Thank you for recommending us to other Honda drivers. Ryon and our team appreciate your support and look forward to your next visit.

February 21, 2026

Excellent customer service, I always use Paula. Trust the work performed and charges. Excellent dealership. More

by lpulver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula
Feb 22, 2026 -

Michael Hohl Subaru responded

Thank you so much for your kind words for Paula, and for taking the time to leave us this wonderful feedback!

February 17, 2026

Work was done quickly and Daniel, the customer service rep was awesome. He even spoke to me in Spanish, which I greatly appreciated. i have always had a great experience with Michael Hohl Honda Service More

by whyme1061
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Feb 17, 2026 -

Michael Hohl Subaru responded

It’s great to hear the service was swift and that our Spanish support was helpful. Thank you for trusting us with your Honda and for the excellent rating.

February 15, 2026

They were okay. They didn’t give me the amount I wanted for my trade in. They didn’t give me the $1000 tax rebate. The “Certified” car I got came with dents all over More

by Joe S.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ryon Walters
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio
Feb 19, 2026 -

Michael Hohl Subaru responded

Joe, thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Feb 19, 2026 -

Michael Hohl Subaru responded

Joe, thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

February 14, 2026

The customer service representative was professional, courteous, and experienced in dealing with my personal issues with my CR-V. More

by bowfever65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryon Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2026 -

Michael Hohl Subaru responded

Thank you for commending Ryon’s professional and respectful support. We’re pleased his expertise helped address your personal concerns with your Honda. We appreciate your review.

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