Michael Hohl Subaru

You won't lose with this great local dealership This is our second purchase from Michael Hohl (last one in 2000)... 1st from their Subaru lot. The staff are very professional and so easy to work w This is our second purchase from Michael Hohl (last one in 2000)... 1st from their Subaru lot. The staff are very professional and so easy to work with, with absolutely zero hassle. And, it's great having them local here in Carson City. My spouse and I had no idea what car we were going to buy, and went to several dealerships checking every car/truck available (along with and dealer incentives of course). Happened to drop in at Michael Hohl Subaru, and really enjoyed driving the Outback. Our rep Rob Swartz was really great to work with, and again, there was no pressure from him, or anyone else in the dealership. Really a pleasant car purchase experience, and we highly recommend you drop by Michael Hohl. It's great to avoid the hassle with Reno dealerships! More

Way better than the dealership in Reno I started my Subaru search in Reno where I was not treated well and staff did not seem interested in making a sale to me. So, I headed down to Carson I started my Subaru search in Reno where I was not treated well and staff did not seem interested in making a sale to me. So, I headed down to Carson where the selection was much better and staff were much nicer. I found exactly the model I wanted for a great price. I worked with Kevin Gallegos and he was very nice and handled the transaction very professionally. More

Used vehicle purchase today I have purchased four vehicles from this dealership over the years. Today I was looking for a new vehicle for my son and I sought out Kevin Gallegos I have purchased four vehicles from this dealership over the years. Today I was looking for a new vehicle for my son and I sought out Kevin Gallegos as we've worked together before. I was on a tight budget and we couldn't get a deal going on a new vehicle, so Kevin recommended we go with a low mileage used one. Kevin came up with reasonable pricing and a payment I could live with all in the space of about three hours. I will return to Michael Hohl in the future, I'm sure. Also, thanks to David Chaney , Sales Consultant, who helped me with a previous sale, and Jeremy, who finalized all the documentation. More

#1 Subaru dealership in the on West Coast hands down Let's just begin with Brian Cohn (Michael HOHL Subaru Service Advisor) Hands down the most helpful person inside the store. Not only did he help guide Let's just begin with Brian Cohn (Michael HOHL Subaru Service Advisor) Hands down the most helpful person inside the store. Not only did he help guide me in the right direction with my current Subaru and possibly have my car running in better condition than when the vehicle was first purchased almost 12 years ago but he helped the most by understanding my current situation to best work for myself. My rant could go on about how impressed I am with this dealership I would have to give it #1 in America, from the mechanics to representatives I'd have to say there is no other dealership I would even take a second look at before buying a car from Michael HOHL Subaru Carson City! Thanks for making America great again! Sincerely Your Lifetime Customer More

New Car Purchase Comfortable and pleasant experience with professional staff who made the vehicle purchasing experience one that will bring me back to the dealership. Comfortable and pleasant experience with professional staff who made the vehicle purchasing experience one that will bring me back to the dealership. My 3rd purchase from Michael Hohl and a great experience. More

2018 Subaru Outback Purchase Purchased a 2018 Subaru Outback Limited today. Dealership was excellent. Price/ terms very fair. We had the pleasure of meeting Kevin Gallegos (our sa Purchased a 2018 Subaru Outback Limited today. Dealership was excellent. Price/ terms very fair. We had the pleasure of meeting Kevin Gallegos (our salesman). We explained what we wanted and our budget concerns, he worked really hard to make our dream come true. We have purchased many cars over the years, Kevin was by far the best we have every met. He assured us that any problems down the road he would be happy to help. Looking forward to many happy miles in our new vehicle. More

Purchase of new car I enjoyed working with the staff of the dealership. They made my visit very pleasant and comfortable. I appreciate everything that they did for me and I enjoyed working with the staff of the dealership. They made my visit very pleasant and comfortable. I appreciate everything that they did for me and will definately recommend them to my friends and family. I love my new car!!! More

Worst run dealership in Carson City Worst run dealership and customer service department I have ever dealt with. If there was an option for 0 stars. That is what I would give. I purchase Worst run dealership and customer service department I have ever dealt with. If there was an option for 0 stars. That is what I would give. I purchased a car here back in January 2017 and the finance representative failed to mention important items pertaining to the sales contract. I had to bring these up as we were signing papers. Then I ended up trading the car in due to engine problems for a new car at a different dealership and Michael Hohl failed on every instance to help me cancel my warranty. Which they are required to process for me. No one returns phone calls or emails. And when you get ahold of someone they are not willing to help or transfer to a voicemail and have extremenly rude demeanors. I would NEVER recommend this dealership or any Michael Hohl shop for that matter. More

Purchasing a new vehicle We received excellent service from Kevin Gallegos in purchasing a new vehicle. This is the 4th vehicle we have purchased from him. We wouldn't deal We received excellent service from Kevin Gallegos in purchasing a new vehicle. This is the 4th vehicle we have purchased from him. We wouldn't deal with anyone else. More

Most unprofessional and discriminatory people ever I had a shockingly horrible experience at Michael Hohl Subaru. I live in Reno and had already spoken with the Subaru dealership here (Lithia Spark I had a shockingly horrible experience at Michael Hohl Subaru. I live in Reno and had already spoken with the Subaru dealership here (Lithia Sparks). My boyfriend and I ONLY drove down to Carson City on Saturday (08/06/17) because of the phone rep, Valerie Nelson, who got in touch with me and specifically said they would give me a better deal than the one I got from the dealership in Sparks. We were met by the most courteous and professional sales person, Alex Decampos. He was polite and let us test drive the car while giving us a detailed explanation of the eye-sight technology. But, all of that took a huge turn for the worse when he called the Sales Manager, Mr. Nick Reinhardt to discuss financing options. Nick was possibly one of the rudest and pushy people I have ever come across. It felt like he kept trying to intimidate me by raising his voice unnecessarily and constantly interrupting me just to force me in to purchasing the car the same day. I was put off by his demeanor and when he gave me the initial quote which was the exact same as the one I had received from Lithia Sparks, I politely showed him the quote I got from Lithia and told him I would only consider purchasing if it was negotiable. After going back and forth on getting a better price, he offered it to me for 600 dollars less than the initial quote. I told him honestly that while the discount he had offered was fair and absolutely acceptable, his attitude and dialogue had been extremely unprofessional. This got him so angry that he stormed out of the room while telling me to “Get out” and that I was in HIS house (referring to the fact that I’m not from here)! We were so appalled by his behavior and when we just looked at Alex who was also shocked at the manager’s insult, while we were exiting the store, he yelled “Don’t waste my guy’s time” from across the store and literally escorted my boyfriend and I out of the store! I was horrified! This has been by far the worst experience I have ever had anywhere in this country. His behavior was completely unacceptable. I’m extremely offended at being disrespected especially after these people specifically called me to the dealership and I was completely professional throughout. It's sad to think that his disgusting attitude represents Subaru to customers every day. More