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Michael Jordan Nissan

Durham, NC

3.6
457 Reviews
Call Dealership (919) 489-3800
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3930 Durham Chapel Hill Boulevard

Durham, NC

27707

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457 Reviews of Michael Jordan Nissan

January 11, 2013

Raheem Wilson sold me 2 cars he is the man to go with at M.j.nissan for the best deals thank u so much ;) More

by bossladyjj
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
raheem wilson, Raheem Wilson
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Jan 11, 2013 -

Michael Jordan Nissan responded

Thank you for your review, we truly appreciate your kind words. At Michael Jordan Nissan, we strive to provide our valued guests with exceptional support and the best prices; and we are thrilled Mr. Wilson was able to provide you with great customer service. He is truly an asset to the team. Thank you for choosing Michael Jordan Nissan. We look forward to serving you for many years to come.

Helpful
January 10, 2013

Raheem Wilson was our sales rep. He was excellent... one phone call, two visits, and out the door with our new Xterra at a competitive price. Thanks Raheem. /mike More

by mjsulle43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raheem Wilson, Raheem Wilson
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Jan 10, 2013 -

Michael Jordan Nissan responded

Thank you very much for taking the time to share your experience with us. We are happy to hear that Mr. Wilson was able to provide you with the outstanding customer service we stand for. We will be sure to pass your kind words along to him and Management. Thank you for choosing Michael Jordan Nissan. We hope you are enjoying your new Nissan Xterra and look forward to serving you again in the future.

Helpful
January 03, 2013

We came in to get our car service and left with a brand new car...Raheem Wilson is by far the best salesmen at MJ Nissan. He has sold us 2 of our last 3 Altimas and he has also helped our two daughters More

by propheticvisions144000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raheem Wilson, Raheem Wilson
Report | Print
Jan 04, 2013 -

Michael Jordan Nissan responded

Thank you for your kind words and congratulations on your new vehicle. We are thrilled to hear that you and your family have been happy, loyal customers for many years. We truly value your dedication to our dealership, and are happy to hear that Mr. Wilson has continually provided you with exceptional customer service. Thank you for being part of the Michael Jordan Nissan family. Congratulations again and Happy New Year.

Helpful
January 02, 2013

My experience with Michael Jordan Nissan was excellent. I had repairs done on my 05 Lincoln LS. My customer service from Alice was superior. I have been going to Michael Jordan Nissan of Durham for repair More

by rgodwin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alice, Alice Hinnant
Report | Print
Jan 02, 2013 -

Michael Jordan Nissan responded

Thank you for your kind words. Ms. Hinnant takes pride in being one of the best Service Advisors in the business and in making sure each customer is well taken care of. She is truly a great asset to the Michael Jordan Nissan team, and we’ll be sure to pass your review along to her, as well as, Management. We are delighted to have you as a member of the Michael Jordan Nissan family, and appreciate your loyalty over the years. We look forward to working with you and serving you for many years to come.

Helpful
December 23, 2012

The customer service that I received from Kevin Hooker and Tony Peel was exceptional as I purchased my third vehicle from MJNissan! Fast and Easy! More

by Bhwallace
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hooker and Tony Peel, Kevin Hooker
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Dec 26, 2012 -

Michael Jordan Nissan responded

Thank you for your kind words, and congratulations on your vehicle purchase. We will make sure to pass your review on to Kevin, Tony, and the rest of the Michael Jordan Nissan staff. We firmly believe we have the best team in the industry, and we continually strive to provide exceptional customer service and support. Our customers always come first, and we aim to make each sales and service transaction not only easy and smooth, but enjoyable as well. We appreciate your loyalty over the years and look forward to working with you and serving you for many years to come. Congratulations again and happy holidays!

Helpful
December 20, 2012

Amazing service expedited the deal and made it very seamless for me. I highly recommend Raheem and Kevin and Michael Jordan Nissan. I even had another customer bless me while I was there! More

by pawkard
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raheem Wilson Kevin Hooker, Raheem Wilson, Kevin Hooker
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Dec 21, 2012 -

Michael Jordan Nissan responded

Thank you for your review. We are pleased to hear you had a wonderful experience at our dealership. We firmly believe we have the best team in the industry, and Raheem and Kevin are certainly assets to our team. We will be sure to pass your kind words along to them and Management. Thank you for choosing Michael Jordan Nissan. We look forward to working with you again in the future.

Helpful
November 21, 2012

xxxx no I wouldnt recommend this place.. I have filed a BBB complaint as well... Ken told my husband and I that we HAD to get the extended warranty in order to get finanaced!!!! After my research that was More

by msykes09
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Ken, Rick, Marc, and Chris
Report | Print
Dec 05, 2012 -

Michael Jordan Nissan responded

Thank you for your review. We appreciate receiving feedback from our valued customers. Our goal is to ensure that every customer is treated like they are a part of the Michael Jordan Nissan family, and we always strive to put our customers’ needs first. We understand your frustrations, and would like the opportunity to speak with you to understand your experience better. We understand that our General Manager has reached out to you, and we hope that we will be able to work together to reach an amenable solution. Thank you.

Helpful
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