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Michael Jordan Nissan

Durham, NC

3.6
457 Reviews

3930 Durham Chapel Hill Boulevard

Durham, NC

27707

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457 Reviews of Michael Jordan Nissan

January 30, 2013

Chris and Bill were able to diagnose a noise coming from under the hood as a generic oil filter. An oil change with certified Nissan parts fixed the problem. Other service providers could not diagnose thi More

by Tcbritto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Hughes
Jan 31, 2013 -

Michael Jordan Nissan responded

Thank you for your feedback, and welcome to the Michael Jordan Nissan family. We are happy to hear our Service Team was able to provide you with the exceptional service we stand for. We pride ourselves in having the best staff in the business. Chris and Bill are extremely knowledgeable in all aspects of the industry, and they are truly assets to our team. Thank you for kind words and we look forward to serving you again in the future.

January 28, 2013

Alice was extremely helpful (and honest) with me. She told me all of the things that needed work, but prioritized them so I would know what was most critical in that visit, since I did not have the money More

by blakfilm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alice Hinnant
Jan 29, 2013 -

Michael Jordan Nissan responded

Thank you for taking the time to write about your experience with us. At Michael Jordan Nissan, we pride ourselves in going the extra mile to ensure that each valued customer is provided personalized service, and it is wonderful to hear that Ms. Hinnant was able to deliver the exceptional support we stand for. Thank you for choosing Michael Jordan Nissan for your Service needs. We look forward to working with you again in the future.

January 21, 2013

Chris Hughes in the service department is AWESOME! Chris is always busy working and multitasking and yet will stop what he is doing to greet me with a hello Ms. Hocker and a smile. More

by TriciaH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Hughes
Jan 22, 2013 -

Michael Jordan Nissan responded

Thank you for your review, Ms. Hocker. We appreciate your kind words, and are delighted to hear that Mr. Hughes has provided you with the exceptional customer service we stand for. He is truly an asset to our team. We are delighted to have you as a member of our extended Michael Jordan Nissan family, and truly value your loyalty. Thank you.

January 21, 2013

Raheem is the best!! I went in expecting to walk out with nothing but instead I walked out with a brand new 2012 Nissan Altima!!!!! Come check him out today you won't be disappointed!!!! More

by Pgmangum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raheem Wilson
Jan 22, 2013 -

Michael Jordan Nissan responded

Congratulations on your new 2012 Nissan Altima. It is great to hear you had such a wonderful experience with us, and that Mr. Wilson was able to assist you in finding the perfect vehicle. Welcome to the Michael Jordan Nissan family. We look forward to serving you for many years to come.

January 19, 2013

Raheem provided extraordinary customer service. He had my vehicle ready and addressed all concerns about the new vehicle. Very seem less experience. Kevin worked out the financing and very pleased with how t More

by blyon03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raheem Wilson, Kevin Hooker
Jan 22, 2013 -

Michael Jordan Nissan responded

Thank you for your review. At Michael Jordan Nissan, we pride ourselves in providing our guests with exceptional customer service and support. We firmly believe we have the best team in the industry, and Mr. Wilson and Mr. Hooker are truly assets to our team. Congratulations on your new vehicle and thank you for choosing Michael Jordan Nissan. We look forward to serving you for many years to come.

January 17, 2013

Truly exceptional salesperson! He was able to put me in a brand new 2013 vehicle! I have been to several dealerships, but I must say that this was by far the best experience ever. More

by sjjones21
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raheem Wilson
Jan 17, 2013 -

Michael Jordan Nissan responded

Thank you for your review and congratulations on your new vehicle. It is wonderful to hear Mr. Wilson has provided you with the outstanding customer service we strive to deliver. He is truly an asset to our team. Welcome to the Michael Jordan Nissan family. We look forward to working with you for many years to come.

January 15, 2013

Great Service, the staff really knew what needed to be done and handled it professionally. They took the time to ask questions and fixed my issue the first time. More

by ksandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Hughes
Jan 16, 2013 -

Michael Jordan Nissan responded

Thank you for your kind words. It is great to receive such high accolades from a valued customer. Customer satisfaction is our number one priority, and we are truly happy to hear our Service Department has been able to provide you with the outstanding customer service we stand for. Thank you for choosing Michael Jordan Nissan for your Service needs. We look forward to working with you again in the future.

January 12, 2013

Raheem Wilson made buying a car a stress FREE pleasure. Raheem Wilson made buying a car a stress FREE pleasure. He listened to our needs and pointed us to our matches. a-saved time b-courteous c-on task More

by mouton1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
patricia mcdonough, Raheem Wilson
Jan 14, 2013 -

Michael Jordan Nissan responded

Congratulations on your new purchase; and thank you for taking the time to write about your experience with us. At Michael Jordan Nissan, we are determined to deliver detail-oriented, honest, and personalized customer service. We firmly believe we have the best staff in the industry, as our dealership prides itself on our intense dedication in going the extra mile to please our guests. We are delighted to hear Mr. Wilson was able to help you find the perfect vehicle at the right price. Thank you for choosing Michael Jordan Nissan for your vehicle needs. We look forward to working with you again in the future.

January 11, 2013

The reason i am giving this review is because i had a great time raheem wilson worked with me to get the car that i wanted and im thankful for people like that Michael Jordan Nissan its a friendly plac More

by turbo578
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raheem Wilson
Jan 14, 2013 -

Michael Jordan Nissan responded

It is an honor to receive such kind words from a valued customer. We are happy to hear our Mr. Wilson and our Team has been able to provide you with the outstanding customer service we stand for. We are delighted to have you as a member of the Michael Jordan Nissan family, and look forward to serving you for many years to come. Thank you.

January 11, 2013

I came to the dealership on New Year's Eve, not really knowing if I wanted to trade my 2010 Rogue SL or if I just wanted to "kick some tires around." As I walked up to the sales door, Raheem Wilson was w More

by AnnetteCS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raheem Wilson, Kevin Hooker
Jan 14, 2013 -

Michael Jordan Nissan responded

Congratulations on your new 2013 Nissan Rogue SL! What a great way to start the New Year. Thank you for your positive sentiment, we truly appreciate it. At Michael Jordan Nissan, we work very hard to provide each of our customers with exceptional service, along with great deals and prices. Our Team works hard to ensure that each of our customers is 100% satisfied with their purchase. We are thrilled Mr. Wilson and Mr. Hooker were able to show you our intense dedication and commitment to customer service and a pressure-free shopping experience. We will be sure to pass your kind words along to them and Management. Welcome to the Michael Jordan Nissan family. We look forward to serving you for many years to come. Thank you.

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