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Michaels Autos (Used Car Dealer, Quality Vehicles Orlando Florida

Orlando, FL

3.8
159 Reviews

7040 East Colonial Dr

Orlando, FL

32807

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Showing 159 reviews

April 15, 2016

Excellent Customer Service & Sales Skills I Drove Around All Day Looking For A Car. Michaels Auto Just Looked Out Of Budget For Me So I Never Stopped By There. I Wasnt Having Any Luck So I Dec More

by Bonniebae21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nakhleh, Ronnie L
Apr 18, 2016 -

Michaels Autos (Used Car Dealer, Quality Vehicles Orlando Florida responded

As they say, "don't judge a book by it's cover". Our cars are truly fabulous but they are priced to sell. Doing business in the Orlando area for 20 plus years we have made a commitment to our clients to do our best every time! It's great Ronnie and Frank were able to make something possible for you at Michaels Autos ~ Luxury Used Car Dealership. Thank you for taking the time to leave us your feedback, we really appreciate it. Congratulations on your new vehicle and we look forward to doing business with you in the future. Sincerely, Client Satisfaction Team

March 31, 2016

Great salesman I bought a car from Ronni at Michaels Autos Orlando. Ronni is one of the best salesman . He is very polite and courteous to his customers . He does no More

by Antonio Joseph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni, Ronnie L
Apr 12, 2016 -

Michaels Autos (Used Car Dealer, Quality Vehicles Orlando Florida responded

You are right Antonio Joseph, our goal is to satisfy each client and genuinely help them get into a quality vehicle that they love. Our honest team is proud to welcome you to the Michaels Autos Family, we appreciate your kind words. Sincerely, Client Satisfaction Team

March 29, 2016

AWESOME Experience! I bought my Nissan from them and the experience was the easiest and most comfortable experience I've ever had when shopping for a car. You get that fa More

by Kdandroids
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob, Ronnie L
Apr 12, 2016 -

Michaels Autos (Used Car Dealer, Quality Vehicles Orlando Florida responded

Thank you Kdandroids, and welcome to the Michaels Auto's family. We have an experienced and knowledgeable team to make the car buying process as easy as possible. Our 20 plus year history with banks makes it easy to approve people with all types of credit. We appreciate your time and kind words. Sincerely, Client Satisfaction Team

March 29, 2016

Awesome Experience Words cannot express my gratitude to Mike and Oscar who made it happen for me. They both went above and beyond ensuring that I was able to get the car More

by Anne KamKim Deolal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Williams, Ozkan Guven
Apr 12, 2016 -

Michaels Autos (Used Car Dealer, Quality Vehicles Orlando Florida responded

We are so happy for you @Happy Wife Anne KamKim Deolal. It's great we could be of service to you and making the car buying experience easy for you is our pleasure. We welcome you to the Michaels Auto's Family and appreciate your business. Sincerely, Client Satisfaction Team

March 07, 2016

Great I rated them 5 because they were really helpfull ,they didn't push me at all they were professional plus they gave a me great deal a really good car More

by Miguel Castillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nakhleh
Mar 15, 2016 -

Michaels Autos (Used Car Dealer, Quality Vehicles Orlando Florida responded

Thank you for taking the time and leaving us a 5 star rating. Congratulations on your new vehicle, glad we could serve you. Our owner hand picks each vehicle on our fleet and that makes us known for having the cleanest cars in town. Thanks for noticing! Being in business since 1995 and still growing because of clients like you, welcome to the Michaels Autos Family. We look forward to doing business with you again. Sincerely, Client Satisfaction Team

January 08, 2016

No floor matts, check engine light, hung up on, unprofession Was promised floor matts for my Mercedes Benz C250 Coupe and never got them. 3 weeks later and still getting the run-around from the sales guys after More

by briangator
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
JJ, Frank Nakhleh
Jan 12, 2016 -

Michaels Autos (Used Car Dealer, Quality Vehicles Orlando Florida responded

Brian, I thought we have addressed your issues. As you know, there is no such 3day period to change your mind. The check engine light was immediately gone when the reset was done. You know and are very fortunate to have the factory warranty on this vehicle. You do have peace of mind with this car. The details of how much we lost on selling this car to you were shown to you in black and white. Let's be honest, you got a great deal on this car and Frank did a great job. It is simply not true that we charged any administrative fee. Your slanderous accusations are untrue. We have recordings of how many times Frank spoke to you and did NOT hang up. Please stop slandering my Sales Manager. Your harshness on rating my dealership to get a full tank of gas, floor mats, or $100 are abject! We do not rent vehicles we sell them. As for floor mats, you already received them. Trying to taint our reputation because you changed your mind is inadequate. I trust the public will see right through your words. Being in business for 20 years and this type of review is really a first for us! Proud to be Michaels Autos Dealership!

January 06, 2016

Quick and Easy Car Buying- Great Selection Santos from Michaels Auto Orlando made my buying experience extremely quick and easy! He was very knowledgeable about the car I was interested in and More

by Ms Ino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santos Rodriguez, Frank Nakhleh
Jan 07, 2016 -

Michaels Autos (Used Car Dealer, Quality Vehicles Orlando Florida responded

Thank you for taking the time to leave a 5 star review. We appreciate your kind words about our vehicles, process, and team! We welcome you to the Michaels Auto's Family and look forward to doing business with you in the future. Sincerely, Client Satisfaction Team

December 29, 2015

Good Deal I worked with Santos and I told him where my budget was and he worked with it. He gave me a good trade value for my car, and got my monthly payments t More

by MJT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santos Rodriguez
December 23, 2015

What a Deal. I called about a Durango talked to a guy named Oscar very friendly. Said he wasn't going to be there when I came in but anyone could help me. Which st More

by Erickb07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar and santos, Ozkan Guven, Frank Nakhleh
Jan 13, 2016 -

Michaels Autos (Used Car Dealer, Quality Vehicles Orlando Florida responded

Thank you Erik, Congratulations on your new Durango and welcome to the Michaels Autos Family. We are pleased that Oscar, Frank, and Santos worked together to make you happy. Our professional, no hassle, and experienced team will always be here to take care of you and your friends or family. Thank you again for taking the time to leave a five star review. Sincerely, Client Satisfaction Team

October 31, 2015

Great The service was extremely fast i got my car in 2 hours and my loan too. They help a lot especially if you have low income More

by Alaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bassem taha, Ozkan Guven, Frank Nakhleh
Nov 06, 2015 -

Michaels Autos (Used Car Dealer, Quality Vehicles Orlando Florida responded

Thank you Alaa for sharing your experience. Our team is always here to efficiently help each individual. Being in business for 20 Years sets us on top in the Florida car industry. Congratulations on your new car. Welcome to the Michaels Autos Family. Sincerely, Client Satisfaction Team

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