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Michaud Mitsubishi

Danvers, MA

4.3
983 Reviews
Michaud Mitsubishi in Danvers, MA, also serving Boston, MA and Lynn, MA is proud to be an automotive leader in our area. Since opening our doors, Michaud Mitsubishi has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Mitsubishi or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Michaud Mitsubishi will get you into the car or truck you choose with professionalism and attention to your needs. Michaud Mitsubishi has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Michaud Mitsubishi offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (978) 774-4040 if you have any questions or comments. Michaud Mitsubishi offers a full selection of service areas including: •New Vehicle Sales •Pre-Owned Vehicle Sales •Car Loans and Financing •Certified Service Department •Full Selection of Mitsubishi Parts and Accessories
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80 Andover St

Danvers, MA

01923

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Showing 983 reviews

December 29, 2025

Very polite and service department explaining issues clean respect-full and quick turnaround on servuce More

by Vcam1274@gmail com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul service
Dec 29, 2025 -

Michaud Mitsubishi responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Michaud Mitsubishi. We are your feel-good dealership The Management Team

December 14, 2025

In 2022 I purchased my Outlander, forced to pay $3k more due to Dealership issues with Covid, very ridiculous. I paid cash, and was forced to sit with the finance person, ridiculous. Went this week for 1 More

by Jkmack3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service scheduled and completed invoice
Dec 18, 2025 -

Michaud Mitsubishi responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. The Management Team

December 07, 2025

George K handled this sale perfectly. I bought the vehicle from out of town. He was very communicative but not pushy during negotiations over the internet. When I showed up to his deal More

by Joe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Kastrinakis
Dec 07, 2025 -

Michaud Mitsubishi responded

Thanks for your feedback on your recent visit to Michaud Mitsubishi. It's great to hear that we were able to assist you and that you had such a positive experience. We are your feel-good dealership The Management Team

October 22, 2025

Happy with my leases with Danvers Mitsubishi. 2nd lease last month Olander PHEV Platinum 2025. More

by cocopelli56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Murphy (Finance) and Georgie Kastrinakis (Salesman)
Oct 23, 2025 -

Michaud Mitsubishi responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Michaud Mitsubishi! We are your feel-good dealership The Management Team

October 02, 2025

I worked with Jamie after having an accident in my work van which is essentially my livelihood. He was able to get me a great van at a great price and also able to have it delivered to my home when I was o More

by vanwormerelectric
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie McCoy
Oct 03, 2025 -

Michaud Mitsubishi responded

Thank you so much for choosing Michaud Mitsubishi! Please let us know if we can be of any more assistance. We are your feel-good dealership The Management Team

August 08, 2025

Very easy and pleasant buying experience. My salesperson was Kim Kowalski who was great to work with and had everything ready for me when I walked in. The whole team was great. More

by Jason G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Kowalski
Aug 08, 2025 -

Michaud Mitsubishi responded

Thank you for choosing Michaud Mitsubishi. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! We are your feel-good dealership The Management Team

July 25, 2025

Randy Pawlyk was my salesman and was happy to spend as much time with me as needed to make a BIG PURCHASE without making me feel pressured More

by fle1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Randy Pawlyk
Jul 25, 2025 -

Michaud Mitsubishi responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We are your feel-good dealership The Management Team

February 14, 2025

I wish I could give this place ZERO stars. from the day I bought the vehicle it had problems and they pushed them aside, turns out I had a serious oil issue. they then had me drive to and from More

by lym467
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zack Michaud
Feb 17, 2025 -

Michaud Mitsubishi responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. The Management Team

Feb 17, 2025 -

lym467 responded

I have reached out, many, many many times. and nothing has been resolved. I have been told, "nothing I can do" "out of my hands" "sorry this has happened" thats it. so if I reach out AGAIN will something actually be resolved?

Feb 17, 2025 -

lym467 responded

and the last time someone reached out it was the owner calling me a liar, berating me, and made me cry. so not helpful. so if someone is going to reach out for help WONDERFUL. I would love to hear what they have to say.

Feb 22, 2025 -

lym467 responded

so basically michaud replies to these to look good to the public, and never follows through. they dont want people to know how they really are. because I never heard from them. IMAGINE THAT.

July 11, 2024

This is my second car from this place, i had no issue with my first car so i came back to same place to buy a new one. And i recommended here to all of my friends. Mario and Zack is super helpful and fri More

by fulya kiziltas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Michaud
Jul 12, 2024 -

Michaud Mitsubishi responded

Fulya, Thank you so much for your kind words Mario and Zack, and for taking the time to leave us this wonderful feedback! We are your feel-good dealership The Management Team

July 09, 2024

Facilities in optimal condition and easy to reach, all the staff ready to make your stay as good as possible, highly recommended. More

by jnovoaeventos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Rivera, Zack Michaud
Jul 09, 2024 -

Michaud Mitsubishi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. We are your feel-good dealership The Management Team

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