
Michaud Mitsubishi
Danvers, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
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Out looking My wife and I have been out looking for a vehicle at multiple places, spoke to multiple people. Bart was the nicest one. Made us feel very at ease and My wife and I have been out looking for a vehicle at multiple places, spoke to multiple people. Bart was the nicest one. Made us feel very at ease and comfortable. Helped pick a vehicle that suited us best. He was very friendly and informative thru the entire process. I feel like he definitely went above and beyond to help us. More
Started off great but. When purchasing my car the experience was great. Mary Kate and Carl where phenomenal. But that's where it ended. I came back to the dealership within When purchasing my car the experience was great. Mary Kate and Carl where phenomenal. But that's where it ended. I came back to the dealership within I a week of purchasing the vehicle. After I notice a chunk missing in the tire. I looked back at pictures of the car that I took the day we purchased the car and it was in the picture. When I asked Zach about it he said it was only superficial and completely safe. Even though you could see the cords in the side wall of the tire. So I went to my local tire company to get new tires where I found another surprise. As the where removing the tire they asked me for the key for the lugs. So I got the key from the trunk of my car and gave it to them and SURPRISE it's the wrong key! So even if i didn't replace the tires when i did and got a flat I wouldn't even been able to change it. So on top of purchasing 4 new tires for my car I had to purchase new lug nuts as well. Now number 2 I recieved 2 keys with my car one with a remote and one without. So I gave my wife the key without the remote as I would be primarily using the car. So one morning after working the overnight shift she had to wake me up to get my keys because her key set off the alarm. So back to the dealership I go. I went to the service department to ask them about it where they pulled my car in to see what was going on. The service department manager( Who was awesome) told me that there is no sensor in the door so every time she opens the door the alarm will go off and to go talk to the sales person that sold me the car. Where I explained the situation to Mary Kate and Zach. Where Zach's response was well don't use that key and most people dont even like the alarm. Where I asked him what was the point of the second key if it sets the alarm off and he just shrugged his shoulders and said just keep the 2 keys together. Where again I responded then this key is useless if she has to wake me up to get into the car and turned around and walked away. More
Excellent customer service! Bart is the Best! Great place to purchase a car. Everyone was very nice.. thanks to everyone. I loved that the owner came out to thank us! Bart is the Best! Great place to purchase a car. Everyone was very nice.. thanks to everyone. I loved that the owner came out to thank us! More
Zack Michaud helped me select my 2016 Mitsubishi Outlander on 9/11/19. He was professional and thorough in his discussion of what I needed and how to finance my purchase. He made the sale run smooth Outlander on 9/11/19. He was professional and thorough in his discussion of what I needed and how to finance my purchase. He made the sale run smoothly helping me program the vehicle and drive it until I was comfortable. Zack followed up with me and was there for me to answer any questions. I am extremely pleased with the process and my vehicle. Thanks again, Zack! More
Worked with Bart. After going to multiple dealerships and receiving poor service, I was happy to receive excellent service at Michaud. Got into a beautiful truck at a great price. They are hands down the bes receiving poor service, I was happy to receive excellent service at Michaud. Got into a beautiful truck at a great price. They are hands down the best dealership I have been to. More
George was so awesome in helping me select the perfect k I've already told a few of my friends what a wonderful experience I had in purchasing my new Mitsubishi .. I love it .. I was I've already told a few of my friends what a wonderful experience I had in purchasing my new Mitsubishi .. I love it .. I was very nervous in selecting the right car for me but , George was very knowable and made me feel relaxed . More
Wonderful experience George made buying my truck a wonderful experience. One of the nicest sales people I have ever dealt with. He promised and delivered everything he sai George made buying my truck a wonderful experience. One of the nicest sales people I have ever dealt with. He promised and delivered everything he said he would. He followed up to make sure we were happy with our experience. More
Great Service George was amazing and very knowledgeable about cars. Every time I called, he was reliable and made time to talk. He is friendly and trustworthy. He m George was amazing and very knowledgeable about cars. Every time I called, he was reliable and made time to talk. He is friendly and trustworthy. He made my car buying experience easy. Thanks George!! More
Excellent service I actually stopped by the dealership just to check on the price of a car that I saw online First person to great me was George Very nice guy who d I actually stopped by the dealership just to check on the price of a car that I saw online First person to great me was George Very nice guy who didn’t putt any pressure to convince me to buy a car He gave me a few options very calmly and professionally And made my buying experience easy and pleasant More
no hassle - great service George answered all of my questions and was very thorough when reviewing the details of the purchase with me. From the test drive George answered all of my questions and was very thorough when reviewing the details of the purchase with me. From the test drive to which services would be performed prior to pickup, George made it happen - and on time. I felt very comfortable during my time at the dealership. More