Michaud Mitsubishi

The hardest thing about going to a dealership is dealing with pushy and aggressive salesmen. I was able to look at the vehicles I wanted without anyone "looming over me" the entire time. This made me feel m with pushy and aggressive salesmen. I was able to look at the vehicles I wanted without anyone "looming over me" the entire time. This made me feel much more comfortable, I was given a test drive without asking and shown all the options for the model I was looking for. This made the decision easy when I was ready to pull the trigger. Best of all, they valued my trade. They were extremely transparent and we actually ended up meeting at a number that I felt was more than fair for me (above KBB) I would work with these guys again (particularly Joe) and will put Michaud Mitsubishi at the top of my list for my next vehicle purchase. I've been a long time Mazda driver and have had great experiences at their dealerships but this was certainly on part if not a superior experience. Thank you Joe and Michaud Mitsubishi!! More

Shopping for a new car can be a difficult and stressful process. In order to find the right vehicle, you often have to do a great deal of research across a range of dealerships. In my experience alone, I t process. In order to find the right vehicle, you often have to do a great deal of research across a range of dealerships. In my experience alone, I traveled to ten different dealerships around the North Shore. I can confidently say that Michaud Mitsubishi vastly outshone these dealerships in everything from Price to Customer Service. From the time I first entered the dealership, to the time I drove away in my recently purchased Nissan Altima, I was treated as if I was their most important customer. The staff worked together to ensure that my car buying process was as smooth, and as painless as possible, as I cannot remember any point where I was waiting on an employee. Since my purchase, Michaud Mitsubishi has continued their unmatched customer service through multiple follow ups, ensuring that I had the best experience possible. If you are in the market for a new or used vehicle, I strongly suggest that you consider Michaud Mitsubishi. At the end of the day, they helped me to feel good about the decision I made in this very difficult process, truly living up their name as the “Feel Good Dealership.” More

Two days ago I came here and traded my 2004 Mitsubishi eclipse for a brand new 2014 Mitsubishi lancer, honestly walked out of there the happiest person ever. First I went to toyota,was disappointed with t eclipse for a brand new 2014 Mitsubishi lancer, honestly walked out of there the happiest person ever. First I went to toyota,was disappointed with them, but I'm happy I walked out of there and went straight to Mitsubishi in Danvers, I have to say this is probably the only place I will ever do business with. It was quick easy and probably the nicest people I've ever delt with in the car industry. I just want to say thank you joe,Brian,and Kevin, and everyone at Michaud Mitsubishi!! :) deff recommended and would sayy there better then a 5 star! Thanks again guys!! More

Brian and Joe were so helpful! I love my new car, I couldn't be happier! They made buying a car a lot easier then I thought it would be. So glad I came to Michaud. -Hannah Edwards couldn't be happier! They made buying a car a lot easier then I thought it would be. So glad I came to Michaud. -Hannah Edwards More

A few minutes after I requested a quote through their web page, Joe, one of Michaud Mitsubishi's sales representatives called me and after a small chat I was already pre-approved and we scheduled a visit to page, Joe, one of Michaud Mitsubishi's sales representatives called me and after a small chat I was already pre-approved and we scheduled a visit to the dealership. During the call, not for one second I felt pressured to visit their dealership even when I had to reschedule for the weekend. Entering the dealership, I immediately felt the friendly and welcoming environment not commonly found in other dealerships I've visited in the past. After introducing myself, Joe was already prepared to meet with me. I must say, it surprised me how friendly Joe is. After a small talk, he was ready to show me the car I was interested in and got me to drive it, twice!! Every question that I had about the car, the car's Carfax, and the dealership, he answered it without a beat! My brother in-law was with me during the visit, and he even made a comment of how relaxed the overall experience felt. We even met the owner; Kevin Michaud, who I must say went out of his way to make us feel very welcome. Like he said, Michaud Mitsubishi is a family business, and they are in the business of making you want to come back over the years. I must say, you succeeded Kevin! After giving my approval to Joe, I was introduced to Brian, their Director of Finance. If I have to describe Brian in one word I would say relentless! I knew it was going to be hard to find a good deal to finance the purchase, and it took a while, but that guy did it. And he managed to get a deal far better than I was expecting. They (Kevin and Brian) worked so closely and in sync, that they even certified the car so I could get a better deal with the bank. I think no other dealer would be willing to do that at their expense. In no time, I was signing the papers and Brian answered all the questions that I had. There is no fine print, and everything is crystal clear. I am a first time buyer here in the states, and I thought the process of buying a good quality car at a great price would be a nightmare. I've never been so happy at being wrong. These guys will fight for you. And if you think I'm wrong, go and give them a visit. I'm sure you'll meet some of their recurring clients, and the will tell you how good these guys are. I will definitely come back to Michaud Mitsubishi, and I'll look forward when it's time to buy a new car. Thank you guys! More

I Susan went to Mitsubishi to look at new cars knowing what I wanted I was asked if I was interested in a certain car and the service was very good I ask a lot of question . As it was my second time there what I wanted I was asked if I was interested in a certain car and the service was very good I ask a lot of question . As it was my second time there to purchase cars . Again the service was very good and I got what I wanted and Tom went over everything with me about how everything inside the car as for as Bluetooth, clock how to set it was just amazing .i was Inpressed also Brian was great with getting my payment where I wanted it. Mitsubishi is a great car dealership to buy a car wonderful service. More

was in the market for a used auto so thought i would contact michaud mitsubishi in danvers ma as i know the owner kevin michaud and the general manger paul dube. was greeted by ambrose delaney sales ass contact michaud mitsubishi in danvers ma as i know the owner kevin michaud and the general manger paul dube. was greeted by ambrose delaney sales associate very friendly we talked i explained my situation as i had credit issues as i was waiting for my credit to be checked i noticed how friendly and how detailed the staff is to making you feel comfortable and how available kevin is to the whole buying process paul and ambrose worked hard and was able to get me the financing at a pretty good rate with the help of finance director brian philo. i would highly recommend this dealership to my friends and any one who asks first class experience. Thomas j Beaulieu jr More

I had a great experience at Michaud Mitsubishi from the moment I stepped in the door. I was looking for a used about a year or 2 car with low mileage. I was greeted by salesman Joe LaFratta and he asked me moment I stepped in the door. I was looking for a used about a year or 2 car with low mileage. I was greeted by salesman Joe LaFratta and he asked me a few simple questions and without high pressure sales tactics I had run into at a few other dealerships I visited, Joe guided me to exactly what I was looking for and he worked really hard to get me into the perfect vehicle at the monthly payment I wanted. I can't say enough about Joe and the rest of the staff at Michaud Mitsubishi as this was the best experience I have ever had purchasing a vehicle from a dealership. I will be recommending Joe and Michaud Mitsubishi to friends and family whenever they are looking for a new or used vehicle. More

I recently experienced outstanding customer service at Michaud Mitsubishi. They have a lot of great cars on their lot and they really work with you to get you in the right one. I was looking to buy o Michaud Mitsubishi. They have a lot of great cars on their lot and they really work with you to get you in the right one. I was looking to buy one of their awesome Mazda3s. I worked with Ambrose from start to finish. He was very responsive to my calls and emails and he didn’t pressure me into taking a deal I didn't like. Most importantly, he was kind to my wife and me. Some dealerships see a young couple walking in as an opportunity to profit hand over fist. Not here: they saw an opportunity to help a young couple get into a great car. The owner, Kevin Michaud, was directly involved in reducing the purchase price of the car to fit our budget. He personally made calls to their lenders to get me competitive interest rate, which is pretty miraculous given my credit. I was really impressed with what Ambrose and Kevin were able to do for us. We are very grateful to the team at Michaud Mitsubishi! More

In search of a new car I have many choices living in the Greater Boston area. I have friends in the business and have dealt with other dealerships with purchases and leases for many members of my family. Greater Boston area. I have friends in the business and have dealt with other dealerships with purchases and leases for many members of my family. It's that word, family that made my choice easy, Michaud Mitsubishi was like visiting a family friend. From the moment my wife and I entered the showroom we felt like this was the place we wanted to purchase our next vehicle. When can you say that you are welcomed to a car dealership by the OWNER, not a salesperson. It was Kevin Michaud who welcomed us and our first impression was as if we've known him our entire life. As we discussed our needs we were introduced to Kevin's wife and we were told of the many charitable endeavors Michaud was involved in, very impressive. Solid family and firmly involved in the community. It was we were visiting the family run neighborhood store, definitely not a dealer here today and gone tomorrow. After his welcome and confidence that we made the right choice coming to Michaud, he introduced us to Ambrose Devaney, the director of Internet Sales and Leasing, again a great feeling and no pressure but full of information about what we were looking for and what Michaud had to offer. After our test drive Ambrose went over the financial details along with Brian Philo and we worked out an unbelievable deal that was worth the trip to Michaud. We finally met Zachary Michaud, Kevin's son who told us about Michaud's different marketing strategies and found him to be just like his mom and dad...personable and knowledgeable. We are new lessee of a 2014 Mitsubishi Outlander and couldn't have had a better car buying experience than what we received at Michaud. We will recommend Michaud Mitsubishi to our friends and FAMILY. More