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Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

Mishawaka, IN

3.6
702 Reviews

702 Reviews of Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

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January 07, 2023

Jeff in service is the best we have ever encountered…and consistently so. He exceeds five stars More

by Marksandock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Jan 07, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We are so happy you had a wonderful experience with Jeff in our Service department! We appreciate you! Thank you for letting us earn your business at Michiana! We will always be here for you! Have a great day and a wonderful weekend! :)

January 05, 2023

I was able to schedule my oil change online but then was told when I arrived, that there was an error and the system shouldn’t allow me to schedule online. I had to wait 2 hours for my appt. The representat More

by Rachel Penry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember who I worked with
Jan 05, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. This is not how we do business here. Please call 574-254-2010 and ask for Service Manager Justin Bratzler to discuss your situation in Private. Thank you. Have a great day!

January 04, 2023

Great job and fast efficient service and the service staff was attentive to my needs More

by dimitrayarbrough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Jan 05, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business in our Service department at Michiana! We will always be here for you! Have a great day and a wonderful weekend! :)

January 01, 2023

They told me they could get me in that day but when i got there they said it was my trans so they couldn't. That was a sat. On a Monday they said it was just my battery. I went to pick it up and My car was More

by Not happy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager called and was no help
Jan 02, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry. On Saturdays, we have limited technicians here to do oil changes and not major repairs like transmission work. Please contact your insurance company. Please call 574-254-2010 and ask for Service Manager Justin Bratzler or Sales Manager Brandon Byrum to discuss your situation in Private. Thank you. Have a great day!

December 30, 2022

Great work, very fast and knowledgeable. My heater was not working, they got me in quickly and finished in no time. More

by Chargersquad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Twohig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Mabry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Russell, Ivan Blount II, Jeff Bailey, Jason Bailey, Alec Vargas
Dec 30, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business in our Service department at Michiana! We will always be here for you! Have a great day and a wonderful weekend! Happy New Year! :)

December 17, 2022

I showed up the Chrysler showroom to Trade in my Chrysler 200. At first it was not looking good but, Robert did everything to make it happen for me to ride away with a new vehicle. So thank you Robert and Ji More

by n
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Reidenbach
Dec 17, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business at Michiana! Enjoy life in your new car! Have a wonderful weekend! :)

December 13, 2022

Each time I call I get a voicemail. I sent my car here over the weekend because they said they could get me in that Saturday as I was stranded out of town. The car was dead so I thought More

by Cee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one will help
Dec 13, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry. Please call 574-254-2010 and ask for Service Manager Justin Bratzler or Sales Manager Brandon Byrum or Jarrod Enyart to discuss your situation in private. Thank you. Have a great day!

Dec 13, 2022 -

Cee responded

That is the number that I have been calling and I've already left him a voicemail everytime I call she sends me to someone's voicemail.

December 05, 2022

Not worth it they OVERCHARGE and they guess on what the problem of your vehicle is never give you a specific part/thing that’s wrong with it. More

by Rivera58781
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alec Vargas
Dec 05, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. This is not how we do business here. Please call 574-254-2010 and ask for Service Manager Justin Bratzler to discuss your situation in Private. Thank you. Have a great day!

Dec 12, 2022 -

Rivera58781 responded

Don’t really want to talk to nobody I can provide receipt and coupon code if need be but I really just want my 10% back

Dec 13, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Why would we give back money to someone who gave us a bad review online? Take care. Have a great day and a wonderful week!

Dec 13, 2022 -

Rivera58781 responded

Exactly why you got a bad review & because it’s money that is owed to me don’t send out coupon/deals if you don’t stand by it!

Dec 13, 2022 -

Rivera58781 responded

Y’all they tried to tell me to replace headlights, my power window module, my HVAC unit, battery & alternator and other things as well that would’ve been well over $2000+ Later found out due to some faulty wiring that was fixed for $250 at a local mechanic turns out I didn’t need to replace ANYTHING at all, that just makes me assume that you guys just replace whatever is wrong on the vehicle rather than fix the actual problem!

Dec 13, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

This is not how we do business here. Take care. Have a wonderful week! Happy Holidays!

December 03, 2022

They are wonderful people. Excellent services. And they will work with you getting a car More

by KimL71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrod Enyart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Mabry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Byrum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Bailey, Josh Sarker, Jason Bailey, Alec Vargas
Dec 03, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business at Michiana! We will always be here for you! Have a great day and a wonderful weekend! :)

November 28, 2022

Easy to deal with. Straight with all the customers, no BS. Very knowedagle and gets even the tough jobs done with great reaults. More

by Michelob007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod Enyart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Byrum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Bailey, Jason Bailey, Alec Vargas
Nov 28, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business in our service department at Michiana! We will always be here for you! Have a great day and a wonderful week! :)

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