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Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

Mishawaka, IN

3.6
702 Reviews

702 Reviews of Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

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November 24, 2022

Jeremy at MCDJR was super responsive despite the amount of time it took the manufacturer to build and ship the vehicle. Such a professional experience - would definitely recommend. More

by Denver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Leitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Twohig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Bailey
Nov 25, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! We are so happy you had a wonderful experience with Jeremy! Thank you for letting us earn your business at Michiana! Enjoy life in your new Chrysler! Have a great day and a wonderful weekend! :)

November 19, 2022

Friendly and knowledgeable but pricey. Somewhat slower than other repair centers, could be lacking personnel More

by Dag20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Ostrega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you for letting us earn your business! Have a wonderful weekend!

November 16, 2022

Easy to work with! Make it happen attitude! Knowledgeable and friendly. It was great!! Thank you! More

by alicia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Twohig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Byrum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business at Michiana! We will always be here for you! Have a great day and a wonderful weekend! :)

November 15, 2022

They were able to get to my car fairly fast and able to fix the problem with my car in a timely manner. More

by Marielteller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Jason Bailey, Alec Vargas
Nov 15, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you for the kind words and great rating! We appreciate you! Thank you for letting us earn your business in our service department at Michiana! We will always be here for you! Have a great day and a wonderful week! :)

November 08, 2022

Service writer went above and beyond! !! Went for oil change and tire rotation. I had a tire in the trunk that I wanted dismounted. They did it for me on a busy Saturday!!!!! More

by bburgess26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alec Vargas
Nov 08, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your service business at Michiana! We will always be here for you! Have a great day and a wonderful week! :)

November 06, 2022

The service was great just wish they can figure my wife’s brakes from quit squicking More

by CINFITZ2850
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Nov 07, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you for the kind words and great rating! We appreciate you! Thank you for letting us earn your business! Have a great day and a wonderful week! :)

October 30, 2022

They were rude to me and charged me $175 dollars for a diagnosis that I never asked them to do and the recall I took it in for still is not fixed!! Really terrible!! More

by Christinem78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Bailey
Oct 30, 2022 -

Christinem78 responded

They were rude to me and charged me $175 dollars for a diagnosis that I never asked them to do and the recall I took it in for still is not fixed!! Really terrible!

Oct 31, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. This is not how we do business here. Please call 574-254-2010 and ask for Service Manager Justin Bratzler to discuss your situation in private. Thank you! Have a great day!

October 24, 2022

I feel their estimates are too high. Had to call to get updates. They are very friendly. More

by CCORRENTE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Oct 24, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you for your business! Have a great day and a wonderful week!

October 21, 2022

Work was done in a timely and cleanly fashion at an affordable cost. I’ll be back. More

by sunnyangel1411
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Oct 21, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business in our Service department at Michiana! We will always be here for you! Have a great day and a wonderful weekend! :)

October 20, 2022

Dealer doesn’t care about updating a customer when things change . I was there for a service that. Would take 2hrs, left the vehicle, called after 3hrs, I was told the mechanic was still working on it, calle More

by leonard7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Bailey
Oct 21, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. This is not how we do business. Please call 574-254-2010 and ask for Service Manager Justin Bratzler to discuss your situation in private. Thank you. Have a great day!

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