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Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

Mishawaka, IN

3.6
706 Reviews

706 Reviews of Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

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August 08, 2021

Repairs were done, I was told. Twice. $700, I'm told further diagnosis, leave vehicle another day, no car rentals available. Thats a problem. Big problem More

by mikebartell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Bailey
Aug 09, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. There is a car rental shortage everywhere now along with new vehicles. Please call 574-254-2010 and ask for Service Manager Justin Bratzler to discuss your situation in private. Thank you. Have a great day!

August 07, 2021

Rude, under prepared, and incorrect mechanical diagnosis. They said I had a blown headgasket and would cost 3k. I took it somewhere else and it was actually only bad thermostat. Not to mention they didn't wa More

by Sunnyshinemom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Bailey
Aug 07, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. Please call 574-254-2010 and ask for Service Manager Justin Bratzler to discuss your situation in private. Thank you. Have a great day!

August 05, 2021

They get work done in a timely fashion. The staff is friendly. They always wash the car when the service is done. I will be back. More

by VCRBEAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Aug 05, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! Thank you for letting us earn your business in our Service Department! We appreciate you! Have a great day and a wonderful weekend! :)

August 02, 2021

They were kind and helpful with my problem which ended up being a recall. Came here because they helped me out in a jam with a flat a flat tire when I had no lug nut key and my other dealer said they couldn More

by geanine22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Aug 02, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you for the kind words and great rating! We will always be here for you. Thank you for your business! We appreciate you! Have a wonderful week! :)

August 02, 2021

Had my oil changed and tires rotated.. pulled right in.. did the paper work.. watched TV for about 45 minutes car was done and washed.. nice.. paid and was on my way.. More

by Debbiec99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marie Buckley
Aug 02, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! Thank you for letting us earn your business! We are so happy you had a wonderful experience in our Service department! We appreciate you! Have a wonderful week! :)

July 28, 2021

I did not get a through inspection check, I know there is something wrong with the front right axsle and they said it's good. More

by Chrsalvarez11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Bailey
Jul 28, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Please call 574-254-2010 and ask for Service Manager Justin Bratzler or your service advisor to discuss your situation in private. Thank you. Have a great day!

July 19, 2021

James, my serviceman, was very helpful throughout the process. The pricing was transparent and affordable. I would return to this dealership for quick service on my car. More

by henrychristiansen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Bollinger
Jul 19, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We are so happy you had a wonderful experience with James in our Service Department! Thank you for your business! We appreciate you! Have a wonderful week! :)

July 16, 2021

I’ve had problems since I got my car there. Your service tech Jim was very rude and unhelpful on top of the fact he refused my oil change because I needed an appointment, come to find out oil changes are fi More

by Cc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Bailey
Jul 16, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. Please call 574-254-2010 and ask for Service Manager Justin Bratzler to discuss your situation in Private. Thank you. Have a great day!

July 16, 2021

Rough start but the finance manager saved day. Have only needed service one time and was outstanding! Return trip for a slow tire leak resolved in less than an hour!! More

by Dangaboury
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Leitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marie Buckley, Diego Hernandez
Jul 16, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! Thank you for letting us earn your business! We appreciate you! Have a wonderful weekend! :)

July 13, 2021

Really helped us out when we got a check engine light during vacation. Thank you!! Fast and helpful and friendly. Would visit again. Great manager More

by kirstensmolensky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Jul 13, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We are so happy we could help you out. Thank you for visiting us. We will always be here for you. We appreciate you! Have a wonderful week! :)

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