Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

My RAM truck went in for service with transmission issues 4 times before approval was received to put in a new transmission under vehicle warranty. The entire process took over 5 months. This latest visit t 4 times before approval was received to put in a new transmission under vehicle warranty. The entire process took over 5 months. This latest visit the truck was at the dealership for 15 days. It was there for 8 days before receiving approval from Chrysler to do the work. In all we were without our vehicle for 3 weeks. The process was very slow and frustrating. While the employees at the dealership were friendly and helpful, their hands were tied and unable to proceed in a timely and reasonable manner. More

I would never buy or service a vehicle here. Took my car in for a warranty replacement part on the lower drive shaft and the service tech put my steering wheel back on crooked and it caused my steering tilt in for a warranty replacement part on the lower drive shaft and the service tech put my steering wheel back on crooked and it caused my steering tilt sensor to freak out and I almost got rear ended with my 4 year old son in the car because the tires on my car locked up bc the vehicle thought I was about to get in a collision with no one in front of me. Apon reporting this, the service manager Justin laughed at me. I have never wanted to hurt somebody so badly. If you laugh about my children’s safety you are a piece of xxxx and need your business SHUTDOWN. I had a newborn baby die this year that never had a chance to come. You’re lucky is all I have to say. Flat out lucky you pieces of xxxx More

Very quick service Professional Grade work done on my Very quick service Professional Grade work done on my vehicle. Also informed me of a recall which was done at the same time at no cost Very quick service Professional Grade work done on my vehicle. Also informed me of a recall which was done at the same time at no cost More

First time at your service department. Nice experience with friendly staff. Will definitely come back. Adding this last part to get twenty five words in....silly request! with friendly staff. Will definitely come back. Adding this last part to get twenty five words in....silly request! More

Due to you not worried about and or taking care of my Jeep after it was broken into while it was under your care, I will be choosing another dealer in our area to do business with. Jeep after it was broken into while it was under your care, I will be choosing another dealer in our area to do business with. More

They are great, I had gone in for an oil change & was out pretty quickly. I do think you charge too much for an oil change. pretty quickly. I do think you charge too much for an oil change. More

Great service department. Sales team is a little pushy. When the sales associate did not close the deal the sales manager came in and was the pushy one. Overall i probably would go somewhere else to buy. When the sales associate did not close the deal the sales manager came in and was the pushy one. Overall i probably would go somewhere else to buy. More

Michiana in Chrysler Dodge Steve Brown has the friendliest workers. The service they provide is always quick clean and fast! I have no complaints going here to get my car fixed friendliest workers. The service they provide is always quick clean and fast! I have no complaints going here to get my car fixed More

Nice work. No hassles. Reliable and friendly staff. Nice work. No hassles. Reliable and friendly staff. Pricey, but because it’s a foreign car is acceptable. Customer service is good, and technici Nice work. No hassles. Reliable and friendly staff. Pricey, but because it’s a foreign car is acceptable. Customer service is good, and technicians are nice and friendly and reliable. More

Very Fast and friendly to work with. The service department is always so kind and helps with whatever I need. I would recommend them to everyone department is always so kind and helps with whatever I need. I would recommend them to everyone More