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Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

Mishawaka, IN

3.6
705 Reviews

705 Reviews of Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

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November 26, 2020

The service was fast !!! I like the fact that if anything happens with my Jeep the service department is there to get me back on the road again. Just wish they would loan out vehicles to drive until my car i More

by dorotheaboyd61123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Bailey, Marie Buckley
Nov 28, 2020 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you for the rating and review! Thank you for letting us earn your business at Michiana! Have a wonderful weekend! :)

November 25, 2020

Took to long for work to be done to van. 1st lady got fired cuz she can’t do her job right! Because of the First Lady it took over a week to get my warranty company out and had to fight to get anything d More

by indianagurl2006
Recommend Dealer
No
Employees Worked With
Marie Buckley
Nov 28, 2020 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. Please call 574-254-2010 and ask for Service Manager Justin Bratzler to discuss your situation in private. Thank you. Take care.

Nov 29, 2020 -

indianagurl2006 responded

I have talked to your service manager about this issue before it was even fixed! I was so irritated and done with everything that anybody I talked to got cussed out! Both him and Marie got cussed out by the time the van was fixed.

November 25, 2020

So went to service to get a alingment. Service was amazing bt dang service personnel were like sharks, we didnt want to buy a car didnt need a car bt we proceeded even knowing we wernt going to get ap More

by lukegreenfield1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Bailey, Marie Buckley
Nov 28, 2020 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. Please call 574-254-2010 and ask for Sales Manager Jarrod Enyart to discuss your situation in private. Thank you. Take care. Have a great day!

November 24, 2020

Every thing was good and went as expected. It was an improvement from past years. I will return in the future rather than look for services from another dealer. More

by msanders91350
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marie Buckley
Nov 24, 2020 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for your business! Have a wonderful week! :)

November 23, 2020

I had a service appointment scheduled to get an oil change, have both fuel filters changed and get tires rotated. When I arrived at the dealership and talked to the girl she asked what I was scheduled More

by Knunemaker63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Bailey, Marie Buckley
Nov 23, 2020 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. Please call 574-254-2010 and ask for Service Manager Justin Bratzler to discuss your situation in private. Thank you for your business! Have a great day!

November 23, 2020

Fast, friendly, and professional! Dropped the Jeep off and picked it up when I received the phone call. Sooner than expected. Thank you! Will be back! More

by BRIAN_PAWLOWSKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure who helped me, Jeff Bailey, Marie Buckley
Nov 23, 2020 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We are so happy you had a wonderful experience here at Michiana! Thank you for letting us earn your business! We appreciate you! Have a wonderful week! :)

November 22, 2020

A Great service. Fast in and out. Did not take more than an hour. Everybody was friendly. Even gave my car a car wash. And are following social distancing! More

by GIOREYE91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Marie Buckley
Nov 23, 2020 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We are so happy you had a wonderful experience here in our Service Department at Michiana! Thank you for letting us earn your business! We appreciate you! Have a wonderful week! :)

November 20, 2020

Very friendly staff and fast service. Unfortunate that the work even had to be done but I'm glad it worked out. Marie was great at communicating with us throughout. More

by tnichele02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Sheetz, Marie Buckley
Nov 23, 2020 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We are so happy you had a wonderful experience here at Michiana in our Service Department! Thank you for letting us earn your business! We appreciate you! Have a wonderful week! :)

November 20, 2020

I love going here. Quick fast and friendly service. Never dissatisfied. I choose to go no where else. I definitely recommend Michiana Chrysler. This is the place to go More

by MADIALEXBURKE18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Nov 20, 2020 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We are so happy you had a wonderful experience in our Service department. Thank you for letting us earn your business! We appreciate you! Have a wonderful weekend! :)

November 20, 2020

You dot do nothing on my car but you charge me anyway my car still not working but hi I pay for a diagnostic so thank you for nothing More

by Luna
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Bailey
Nov 20, 2020 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. Please call 574-254-2010 and ask for Service Manager Justin Bratzler to discuss your situation in private. Thank you. Have a great weekend!

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