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Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

Mishawaka, IN

3.6
706 Reviews

706 Reviews of Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

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September 15, 2020

Had the oil changed and tires rotated. Got me in and out in a timely manner. Very pleased! Love my 2019 jeep Cherokee trailhawk elite! More

by JALVI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Sep 15, 2020 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the great review and rating! We are so happy you had a wonderful experience in our Service Department at Michiana! We appreciate you! Thank you for letting us earn your business! Have a wonderful week! :)

September 14, 2020

Dealership has always been great to work with. Very good customer service & very efficient in fixing any problems I may have with our Jeep. Thank You! More

by CDICKEY2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Marie Buckley
Sep 14, 2020 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We are so happy you had a wonderful experience here! Thank you for letting us earn your business at Michiana! We appreciate you! Have a wonderful week! :)

September 11, 2020

I bought a 2019 RAM, but they forced me to pay a very expensive warranty that I did not want to attach since it did not suit me because the truck had almost 50,000 miles and the warranty expired at 80,00 More

by Jorge
Recommend Dealer
No
Employees Worked With
Jeff Bailey, Marie Buckley
Sep 11, 2020 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. Please call 574-254-2010 and ask for Sales Manager Jarrod Enyart to discuss your situation more in private. Thank you for your business! Have a wonderful weekend!

September 11, 2020

Very friendly. Quick, fast and affordable service: clean environment. Happy and healthy workers. Close and local to where I live. Also super helpful with what they do. More

by MADIALEXBURKE18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt white , Jeff Bailey
Sep 11, 2020 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the great rating and review! We are so happy you had a wonderful experience in our Service Department at Michiana! Thank you for letting us earn your business! We appreciate you! Have a wonderful weekend! :)

September 10, 2020

There were signs everywhere that masks were required to enter. The workers were not wearing masks the majority of the time I was there and did not enforce this rule to other customers. More

by EESCHULTZ90
Recommend Dealer
No
Employees Worked With
Jeff Bailey, Marie Buckley
Sep 10, 2020 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We require our employees to wear masks when they can't maintain 6 feet of social distance. Thank you for letting us earn your business! Have a wonderful weekend!

September 09, 2020

I told the guy when I checked in there that my Jeep slams into gear sometimes when it shifts from one gear to the next. He said that it is normal on the new cars. I told him that I have never heard of that b More

by J_Hall_13178
Recommend Dealer
No
Employees Worked With
Not sure of the guy’s name.
Sep 10, 2020 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. Vehicles have certain specific characteristics to that particular model. If you are a SAE Certified Mechanic, why did you bring your vehicle to us for an oil change? Please call 574-254-2010 and ask for Service Manager Justin Bratzler to discuss your situation more in private. Take care. Have a great day!

Sep 10, 2020 -

J_Hall_13178 responded

Why did I bring it there for an oil change you ask? Because I was given the first oil change free for buying the car there. Otherwise I do all my work myself. Awesome question though. I like how you tried to make it look like I am a lier. You should remember that I’m the customer not you!

Sep 10, 2020 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you again for your business! Our Service Department is always here for you if you have any questions or concerns. Feel free to call and ask for Service Manager Justin Bratzler if needed. Have a wonderful weekend!

September 07, 2020

I bought my jeep about 3 years ago and my buying experience was awesome. Follow up after the sell was great too. Now I use the service departmnt for my service needs and the staff has been great! N More

by MC.CHRISTEEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marie Buckley
September 07, 2020

Another great experience and personal service at Michiana Jeep! I love working with this dealership. I always enjoy seeing Jeff. Keep up the incredible work! More

by BRIANFRECK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Sep 07, 2020 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the great review and rating! We are so happy you had a great experience here at Michiana in our Service Department. Thank you for your business! We appreciate you! Have a wonderful week! :)

September 07, 2020

Best service and quick turnaround service department. Customer service in service department was very greeting. Give your advice on your vehicle very clean service department very clean More

by IMME2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Sep 07, 2020 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the great review and rating! We are so happy you had a wonderful experience with Jeff Bailey in our service department! Thank you so much for your business! Have a wonderful week! We appreciate you! :)

September 03, 2020

It's always a pleasure coming to get my car serviced. Marie and Jeff are always great to me. I look forward to seeing everyone when I walk in the door. More

by CUTDYEGETFLY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marie Buckley
Sep 03, 2020 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the great review and kind words! We are so happy you had a great experience here at Michiana in our Service Department! Thank you for letting us earn your business! We appreciate you! Have a wonderful weekend! :)

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