Mid-Hudson Subaru

They need to be more accurate on the wait time. Waited 2 and a half hours when I was told 1 hour when I scheduled appointment so I decided to wait. Then was told when I checked in that it could take up to 2 and a half hours when I was told 1 hour when I scheduled appointment so I decided to wait. Then was told when I checked in that it could take up to 2 hours and it went beyond that. Had I known it was going to take that long from the beginning I would have made arrangements to get a ride. More

Not happy with unfinished service.Charged for, but not completed Service. Bad experience With the past owner and it seems you are off to a bad start with a first time customer. completed Service. Bad experience With the past owner and it seems you are off to a bad start with a first time customer. More

When Peter Owned the dealership .It was mentioned about finding good help. By my experience ,nothing has changed. Over $400.00 The air pressure was never checked,due to the tire light came on the next finding good help. By my experience ,nothing has changed. Over $400.00 The air pressure was never checked,due to the tire light came on the next morning , and the lube was never done. I asked to install my wiper on the passenger side,which was not done. This could not be done ? The car was there for more than an entire Day. More

Great service. We were made comfortable while they worked on our car and they finished up in a reasonable amount of time and we will go back whenever needed. on our car and they finished up in a reasonable amount of time and we will go back whenever needed. More

Have purchased several cars at this dealership and had another easy & smooth transaction. Took the time to find the color car I wanted too! Thanks another easy & smooth transaction. Took the time to find the color car I wanted too! Thanks More

The recall forthe brakes caused a manorproblem because The recall for the brakes caused a manor problem because the work was not fo e properly. The brakes were locking after service did the recall. The recall for the brakes caused a manor problem because the work was not fo e properly. The brakes were locking after service did the recall. More

Staff friendly, courteous, prompt. Car was in/out quickly for my safety. I recently needed to go to another shop and they vacuumed and sanitized my car after it was done. I would have liked it done at Subaru for my safety. I recently needed to go to another shop and they vacuumed and sanitized my car after it was done. I would have liked it done at Subaru. More

I went for a motor vehicle inspection and they did a good job. My car was ready on time. They are a great dealership. The staff was friendly. job. My car was ready on time. They are a great dealership. The staff was friendly. More

Fantastic service and people. Went above and beyond. Best dealership I've been to by far. Was first time buying a Subaru and In a brand new area and Nick and Eric made the transition seamless dealership I've been to by far. Was first time buying a Subaru and In a brand new area and Nick and Eric made the transition seamless More

I’m just so happy with my 2020 ascent! My service appointment went smoothly. Good communication and I like that the dealer has info about my vehicle I.e. mileage and what my cars’ needs are. Really appointment went smoothly. Good communication and I like that the dealer has info about my vehicle I.e. mileage and what my cars’ needs are. Really happy with everything. More