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Mid-Hudson Subaru

Wappingers Falls, NY

4.6
1,155 Reviews
Call Dealership (845) 296-1152
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1162 U.S. 9

Wappingers Falls, NY

12590

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1,155 Reviews of Mid-Hudson Subaru

July 09, 2023

Never be back! !!!! Went in for an issue I was aware and you “discovered” almost $6000 of repairs unrelated to why I went to MHS. I then went to the other Dutchess c More

by Vince
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mid Hudson Subaru, Michael Savalli, Amanda Ventresca
Report | Print
Aug 01, 2023 -

Mid-Hudson Subaru responded

Vince, I apologize for the inconvenience and frustration you experienced during your visit. We strive to provide transparent and honest service, so it's disappointing to hear that we have left the wrong impression. I would like to personally assist you with this matter, so please reach out to me at your earliest convenience. Thank you, Clay Vieni - Service Director - cvieni@midhudsonsubaru.com

July 08, 2023

Efficient and timely service. Comfortable waiting and good communication. Will continue to use as my routine service location. More

by DEBARINAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clay Vinei
Report | Print
Jul 10, 2023 -

Mid-Hudson Subaru responded

Thank you for the positive review! We're glad to hear that you had an efficient and comfortable experience at Mid-Hudson Subaru. We appreciate your continued support, and we look forward to serving you again! Drive safely!

July 08, 2023

From the moment I arrive, everything runs smoothly and efficiently . I’m in and out feeling confident that my car is in good hands More

by ABUMPOO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Ventresca
Report | Print
Jul 10, 2023 -

Mid-Hudson Subaru responded

We're so glad to hear that your experience at Mid-Hudson Subaru was smooth and efficient! Thank you for trusting us with your car, and we hope to see you again in the future. Drive safely!

July 08, 2023

The service sept was very courteous with my car. They informed me of the repairs and cost before any work was done. They also completed a recall that was due. More

by BROOMRYDR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Report | Print
Jul 10, 2023 -

Mid-Hudson Subaru responded

Thank you for the review! We're glad to hear that our service team at Mid-Hudson Subaru provided you with courteous and informative service. Your satisfaction is important to us, and we appreciate your business. Have a great day!

July 08, 2023

Staff in general was very friendly and Keven was great to deal with. Thank you Yary for recommending this dealership! More

by rhz21
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Yary, Mid Hudson Subaru, Rich Cerbini, Keven Baughman
Report | Print
Jul 10, 2023 -

Mid-Hudson Subaru responded

We're so glad to hear that you had a friendly experience with our staff, rhz21! Keven and the rest of the team at Mid-Hudson Subaru are always here to assist. Thank you for choosing us based on Yary's recommendation. We appreciate your business!

July 08, 2023

Poor communication, follow-up. Service took 3 days to complete. No one notified me status of car, I had to call several times. When I picked up on Saturday, service team did not re More

by SEYMOUR921
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Savalli, Amanda Ventresca
Report | Print
Jul 11, 2023 -

Mid-Hudson Subaru responded

We apologize for the poor communication and follow-up you experienced during your service visit. We strive to provide timely updates and ensure a smooth process, so it's disappointing to hear that we missed the mark. I would like to personally assist you with this matter, so please reach out to me at your earliest convenience. Thank you - Clay Vieni - Service Director - cvieni@midhudsonsubaru.com

July 07, 2023

It is easy to make an appointment. Service staff is friendly and waiting area is nice. More

by IDTPC31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Savalli, Amanda Ventresca
Report | Print
Jul 10, 2023 -

Mid-Hudson Subaru responded

Thank you for the wonderful feedback! We appreciate your business and hope we have the opportunity to serve you again next time. Take care! - The Mid-Hudson Subaru Team

July 07, 2023

Great new location and friendly staff. Easy to locate and great parking near service area. More

by AWG98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Savalli, Amanda Ventresca
Report | Print
Jul 10, 2023 -

Mid-Hudson Subaru responded

Thank you for taking the time to share this kind feedback! We appreciate you being a Mid-Hudson Subaru customer and look forward to seeing you again next time!

July 07, 2023

Very professional. . Easy to work with and made it very easy for us to make a reasoned decision More

by davidb383
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Cerbini
Report | Print
Jul 07, 2023 -

Mid-Hudson Subaru responded

David, We strive for the best for our customers, and you've made our day with your review! Thank you for being a valued part of our family! - Mid-Hudson Subaru

July 07, 2023

The time I spent at Mid Hudson Subaru was nothing but wonderful. Each and every associate I came in contact with was both knowledgeable and helpful. I couldn’t be happier with my experience! More

by AJMEMMELAAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mid Hudson Subaru, Rick Davis, Bill Brinkerhoff, Erik Slotnick, Rich Cerbini, Louis Criscione, Nicholas Fornells, Michael Savalli, Amanda Ventresca, Keven Baughman
Report | Print
Jul 10, 2023 -

Mid-Hudson Subaru responded

Thank you for the kind words! We're delighted to hear that your experience at Mid-Hudson Subaru was a wonderful one. Enjoy your new ride and please don't hesitate to reach out if we can be of service again in the future!

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