
Middletown Honda
Middletown, NY
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I am 56 years old and I bought my first Honda from you in 1987. I have NEVER owned anything except Hondas and have ONLY purchased/leased them from this dealership! 1987. I have NEVER owned anything except Hondas and have ONLY purchased/leased them from this dealership! More
I have had my Honda Civic since late 2017 and I absolutely love it. Unfortunately today Middletown Honda ruined the customer service experience for me. I dropped my car off for an inspection at 10a absolutely love it. Unfortunately today Middletown Honda ruined the customer service experience for me. I dropped my car off for an inspection at 10am on 3/31/25. When I picked my car up at 4pm the same day there was a huge 6 inch crack in my windshield right in my line of sight that was not there at 10am when I dropped it off. I brought this to their attention and the service manager came to speak with me, she showed me footage of the car at 12:09pm when they brought the car in for service with the crack in the windshield but couldn't show me a good angle of the car when I brought it in at 10am. Nor could she show me footage from 10am-12:09pm. Refused to help in any way or take responsibility for this mishap. All would have been good if they just owned up to it and replaced the windshield. My car has approximately 150k miles on it and I am due for a new car soon. I promise you Middletown Honda or quite frankly any Honda Dealership will not be getting my business if this situation is not rectified properly. More
Purchasing our car at Middletown Honda was the best experience yesterday due to our friendly Sales Consultant Marion Maurasse. He was so knowledgeable, and patient when showing us various cars on the experience yesterday due to our friendly Sales Consultant Marion Maurasse. He was so knowledgeable, and patient when showing us various cars on the lot. He was able to get us a great interest rate, and was thorough with all the paperwork. Our Delivery Coordinator, Johnathan, was very helpful explaining the special features of the vehicle. I will definitely recommend Middletown Honda to family and friends when they are in the market for a new car. More
Pleasant transaction - everyone was so nice. Haydn was very informative and thorough. Explained everything. Told me stuff I didn't even think of. Haydn was very informative and thorough. Explained everything. Told me stuff I didn't even think of. More
Art was a pleasure and the best salesman I have ever encountered. He was not pushy, answered questions and provided info when needed. Would highly recommend him and dealership to anyone. encountered. He was not pushy, answered questions and provided info when needed. Would highly recommend him and dealership to anyone. More
Art was recommended to me by friends. He was excellent, I'm glad my friends directed me to him. I'm happy to say I will also recommend Art to people I know. Art took care of all the de He was excellent, I'm glad my friends directed me to him. I'm happy to say I will also recommend Art to people I know. Art took care of all the details for my purchase and made the process very easy and very quick. It was a great experience working with Art. More