Middletown Honda
Middletown, NY
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This was my fourth vehicle purchased from this dealership, and once again, I had an excellent experience. There is a reason I have continued to come back, and the people I worked with on this purc dealership, and once again, I had an excellent experience. There is a reason I have continued to come back, and the people I worked with on this purchase are a big part of that. My salesman Marlon Maurasse was extremely patient and took the time to explain everything to me, answer all of my questions, and make sure I was comfortable with my decision. I never felt rushed or pressured at any point. He was professional, knowledgeable, and genuinely interested in making sure I found the right vehicle for me. I also want to recognize the finance manager Carlos, who helped me through the financing process. He took his time explaining everything, answered my questions, and made sure I understood all of the paperwork before signing. He was patient, professional, and made what can sometimes be a stressful part of buying a vehicle very easy. I also want to thank Andrew, who went over the vehicle with me before I left. He was incredibly thorough and patient, taking the time to explain the features and make sure I knew how everything worked. I really appreciated that he didn't just hand me the keys and send me on my way. All three of these gentlemen went above and beyond to make my experience a positive one. I truly appreciate the time, patience, and professionalism each of them showed me. They made the entire process comfortable and enjoyable, and I would highly recommend this dealership and the entire team to anyone looking for a new vehicle. More
My husband took my car to them while I was away to have them recalibrate my sensor on the windshield. They charged him $778… when I got home and got into my car the same sensor error codes were displayed. them recalibrate my sensor on the windshield. They charged him $778… when I got home and got into my car the same sensor error codes were displayed. The attendant at Honda states that it was a different code this time, that it was my front sensors that were being coded. He also stated that sometimes when you calibrate the windshield sensors you have to calibrate the other sensors because they “talk to eachother.” However, this was not done because the code didn’t appear when my husband took the car in. Now they wanted to charge an EXTRA $700 to recalibrate the front bumper sensors. Why wasn’t this done originally or at least, my husband should have been notified regarding the possibility. I really feel that this dealership is dishonest. I wouldn’t trust them More
They were rude to my special needs son who wanted to sit in a step for two minutes while I gave the rep my info. They wanted to make sure I kept him quiet as not to be a disruption in their establishment. in a step for two minutes while I gave the rep my info. They wanted to make sure I kept him quiet as not to be a disruption in their establishment. More
This is my fourth overall Honda and the third one from this dealership. All of them have lasted well over 200,000 miles and 10 years. That says it all this dealership. All of them have lasted well over 200,000 miles and 10 years. That says it all More
We are very happy with the way we were treated at Middletown Honda. We never felt any pressure to buy from our salesman, Jack Kaplan, who was most courteous and helpful to us. We received an affordab Middletown Honda. We never felt any pressure to buy from our salesman, Jack Kaplan, who was most courteous and helpful to us. We received an affordable loan rate and a most favorable eight year/120,000 mile warranty on our beautiful 2025 Accord Sport. MaryEllen and Dave Kawauchi More
Service department is always excellent. I have been buying or leasing cars from them for twenty years. It’s always been a satisfying experience. Christina is my favorite. She always goes th I have been buying or leasing cars from them for twenty years. It’s always been a satisfying experience. Christina is my favorite. She always goes the extra mile. More

