Compass Volkswagen - Service Center

Amy VanNieuwland I love this dealership. I purchased my last VW from another dealership, they lacked in their customer service & lost me as a customer. The VW Compass I love this dealership. I purchased my last VW from another dealership, they lacked in their customer service & lost me as a customer. The VW Compass dealership is top notch. I love my Passat & will be a VW owner for life & will only go to Compass motors. More

Customer Service The sales and service team at Compass are incredible. I bought my Volkswagen there and service it there. Their customer service is impeccable. I can't The sales and service team at Compass are incredible. I bought my Volkswagen there and service it there. Their customer service is impeccable. I can't see myself ever using another dealership. They truly understand the meaning of customer service and satisfaction. More

Owner It was easy to make an appointment. The service was relatively fast and the employee was friendly and explained what was wrong with my car. It was easy to make an appointment. The service was relatively fast and the employee was friendly and explained what was wrong with my car. More

Great service experience No problems with getting the time and date of service. Got a ride where I wanted to go. The estimate was right on target and I know that my brakes w No problems with getting the time and date of service. Got a ride where I wanted to go. The estimate was right on target and I know that my brakes were done right and when it comes time to sell my car I can say "it was always dealer serviced"! More

Oil change I came in for oil change,Auston notice my inspection was pass due. Fix all the little problems. They notice r/f boot was missing the clamp.they wash I came in for oil change,Auston notice my inspection was pass due. Fix all the little problems. They notice r/f boot was missing the clamp.they wash the car,that's great. Good work More

Excellent Customer Service Austin was great! I waited at the service place for my vehicle. I appreciated the frequent service status updates from Austin. The updates made the wa Austin was great! I waited at the service place for my vehicle. I appreciated the frequent service status updates from Austin. The updates made the wait seem less and that I was NOT forgotten. The waiting area was clean and aesthetically pleasing. I like that there are two waiting areas where you can read quietly (which I prefer) or watch television in the other area. One recommendation is while I appreciated the car wash it would be good if car was towel dried. Overall it was a good visit. More

Service All employees treated me with respect and always do ;-) Gordy always goes above and beyond to satisfy my cars service. They are all very pleasant on t All employees treated me with respect and always do ;-) Gordy always goes above and beyond to satisfy my cars service. They are all very pleasant on the phone. More

Nurse Brucie's Review I had an oil and filter change, and they also rotated my tires. I had several coupons which they honored without problems. While I was waiting, they I had an oil and filter change, and they also rotated my tires. I had several coupons which they honored without problems. While I was waiting, they offered me a 20% off coupon at IHOP, which I used for delicious breakfast. COMPASS Motors offers the coupons for their customers while they wait for their car to be serviced. When my car was ready, I saw that it was cleaned and vaccumed inside. Very nice! It runs great. I'll be back! More

Excellent Service I am a huge fan of this dealer. Always treated great and I go out of my way to get my service done here. Will be back again for another service and pa I am a huge fan of this dealer. Always treated great and I go out of my way to get my service done here. Will be back again for another service and parts installation very soon. These guys love cars as much as I do. More

Compass Motors VWService Center in Middletown, NY I was scheduled for my 10,000-mile service check and it was a very pleasant experience. Dan, the rep. who checked me in, offered to shuttle me anywher I was scheduled for my 10,000-mile service check and it was a very pleasant experience. Dan, the rep. who checked me in, offered to shuttle me anywhere in the area since the check would take about 2 hours. The driver, Anthony, was also a very nice and accommodating fellow. I was impressed with how friendly and relaxed the whole experience was and would recommend this service station to anyone. Thanks! More