Midland Ford Lincoln
Midland, MI
Filter Reviews by Keyword
By Type
Showing 40 reviews
The dealership is very kind and helpful. Derrick had helped us to get a very good car, which meets all our needs. I recommend this dealership and definitely, I will continue with them. Derrick had helped us to get a very good car, which meets all our needs. I recommend this dealership and definitely, I will continue with them. More
White glove treatment from beginning to end. Derrick and Zach were amazing to work with, best experience buying a car, hands down. They have a customer for life. Derrick and Zach were amazing to work with, best experience buying a car, hands down. They have a customer for life. More
Vaughn, Jordan, Zach and the rest of the Midland Ford team really went above and beyond to help me out of a jam I was in. They were caring, efficient, and made sure I was happy throughout the entire proc team really went above and beyond to help me out of a jam I was in. They were caring, efficient, and made sure I was happy throughout the entire process. Awesome team! I highly recommend visiting this team for your next vehicle! More
If there were a lower rating to pick, I unfortunately would not hesitate to pick it. I regrettably will not recommend this dealership to anyone. would not hesitate to pick it. I regrettably will not recommend this dealership to anyone. More
Best experience I ever had buying from a dealership! Ok, so this review is way over-due. I bought my car slightly over a year ago (11/2019). I was going through my business cards and saw the one from Midlan so this review is way over-due. I bought my car slightly over a year ago (11/2019). I was going through my business cards and saw the one from Midland Ford with a very nice personalized post-it note from Derrick Owl. I had this car shipped from Midland, MI all the way to Las Vegas, NV without physically seeing it ahead of time. This particular model had only a handful for sale in the entire nation and Midland Ford happened to have it. I was a little nervous about buying a car that I didn’t physically test drive, but Derrick made me feel at ease. He even took video of the car while it was running. The staff here gave very good vibes. I could tell that they were very honest and humble. The car arrived in Las Vegas in about 3 days and it was in perfect condition. A year later, and it still drives perfectly. If Derrick (sales) and Trevor (loans) still work there, I highly recommend you ask for them. They were awesome! Considering the events of 2020, I guess it’s been the norm to buy a car without test driving, but it certainly wasn’t in 2019. On another note, the loan process was easy. Trevor sent the paperwork through over-night delivery for me to sign. So, if you’re out-of-state, the process is very easy. Make/Model was a 2012 Dodge Challenger SRT8 Limited Edition: Yelllowjacket…Don’t talk smack Ford people! More
Friendly service steve was great he foundd the perfect vehicle for me and my family. I recommend going through him to get your next vehicle vehicle for me and my family. I recommend going through him to get your next vehicle More
Sales was ok, SERVICE however, worst ever!!! 40 years with Ford and their service department has been hands down the worst. Dont waste your time find a different dealer for service. with Ford and their service department has been hands down the worst. Dont waste your time find a different dealer for service. More
Don’t waste your time I unfortunately bought a new f150 here. The sale was fine. The issue is the customer service after the sale. No follow up or thanks from the sales p I unfortunately bought a new f150 here. The sale was fine. The issue is the customer service after the sale. No follow up or thanks from the sales person. Another sales person sent a note stating he was the new sales contact. Sent him an email with some questions....no response. Then the sales manager sent me an email after yet another sales person responded by asking if I was interested in a Ford. No response from the sales manger after two emails. They love you when you buy. After that your dead to them. Learn from my mistake go somewhere else. When people compliment me on my truck I tell them the truck is great the dealership not so much or I just lie and tell them I bought it elsewhere. More