Midlands Honda

Recommended team Andre was great and never felt pushy, didn't pressure me, and was patient as I looked over the vehicle. Dwayne was great and also patient when going o Andre was great and never felt pushy, didn't pressure me, and was patient as I looked over the vehicle. Dwayne was great and also patient when going over the features, answering questions, etc. I would gladly work with them again in the future. More

Friendly, but Questionable Service Dept This dealership had the vehicle I knew I wanted after much research, at a reasonable price, and was willing to give me what I wanted for my trade. It This dealership had the vehicle I knew I wanted after much research, at a reasonable price, and was willing to give me what I wanted for my trade. It had a clean Carfax, etc...but the check engine light came on promptly after leaving the dealership. First, Chris Alston tried to tell me the light was on because the detail guys had just hosed down everything to clean it. Ummm, No. I opted to take the vehicle to Auto Zone down the road for a quick diagnostic - which discovered a code for a fuel system sensor and something with a vacuum being idle. This isn't a "huge" deal that would leave you stranded on the side of the road, but who wants their check engine light constantly coming on and possibly masking a more serious issue in the future??? Not me. I took my vehicle to TWO real mechanics to be sure of the issue and the severity of it since we had travel plans coming up. TWICE I took the Mazda back to this dealership's service department to fix the problem, they even gave me a loaner vehicle for several days, but here I am 4 weeks later - CHECK ENGINE LIGHT STILL ON. This issue affects the gas mileage of the vehicle and the dealership had offered to reimbursement me with a check for fuel costs, but I just wanted my car fixed. Now I wish I would have taken the money to get a real mechanic to fix the problem! We will not be returning to this dealership and caution anyone from using their Service Department. The Sales Team was extremely kind and seemed to genuinely want to help, but obviously a mechanical issue is out of their hands. Maybe their Service Department is simply better qualified for routine maintenance and should not have been attempting to fix a real engine problem. I would have preferred honesty over wasting my time. More

Excellent Service and Quality My wonderful experience at Midlands Honda was a day to remember. I came away with the exact deal I wanted - payments to suit me, and a great interest My wonderful experience at Midlands Honda was a day to remember. I came away with the exact deal I wanted - payments to suit me, and a great interest rate. These people know how to treat customers right. I will recommend Midlands Honda to all my friends! More

Inspira Smith Wow!!!! Our experience was top notch! Inspira was very friendly, inviting and very knowledgeable on the vehicles/technology. Her professionalism was b Wow!!!! Our experience was top notch! Inspira was very friendly, inviting and very knowledgeable on the vehicles/technology. Her professionalism was beyond reproach. We feel like a part of the family. Thank you for your patience, candor and commitment to us. Inspira Smith and Chris Nimmons both provided exactly what was promised...excellent care!!! Pure satisfaction. We will not hesitate to refer our friends to you. Respectfully, The Wilson's More

Excellent Service! I have given Midlands Honda all 5s, specifically Inspira, because I felt like we received the best deal with the best customer service possible. Ever I have given Midlands Honda all 5s, specifically Inspira, because I felt like we received the best deal with the best customer service possible. Everything that we asked was answered in a respectful and timely manner. You could tell that they wanted our business and that it was important to them to give us the very best they had to offer. We came in later in the evening around 6:30 and they were willing to work with us past close to get us the best deal. Inspira and the Honda team made sure our vehicle was clean before we ever left even though it was time for those guys to leave. Thank you, thank you, thank you for everything -- we love our CRV! More

Car purchased This was my first time dealing with Honda and the experience has been outstanding. My salesman Dwayne Smith did an excellent job in finding me the car This was my first time dealing with Honda and the experience has been outstanding. My salesman Dwayne Smith did an excellent job in finding me the car that I wanted in the right color. Midlands Honda was the only dealership in the midlands area that had an affordable price for a new accord. The customer service and friendliness of the staff was outstanding. More

I never bought a Honda vehicle before until now. After my experience I will say that I am now sold...I don't think I will ever buy another Dodge or GM vehicle ever again. For one I never been in a car facili experience I will say that I am now sold...I don't think I will ever buy another Dodge or GM vehicle ever again. For one I never been in a car facility like this one before. The 2014 Honda Civic series vehicles are brilliantly engineered. Best of all Ms.Claudette Green my sales woman really knew the vehicles very well and was able to understand my needs. Both the business and financial officers were able to work with me on a deal like never before. Without a doubt this was the best car buying experience I have had now thus far....Go team keep up the good work... Sincerely Benjamin Williams More

Enjoyed the experience! I sent an internet inquiry for a Jeep Grand Cherokee within 10 minutes got an email and a phone call from Dwayne Smith. As a female buyer, it is often I sent an internet inquiry for a Jeep Grand Cherokee within 10 minutes got an email and a phone call from Dwayne Smith. As a female buyer, it is often difficult for salespeople to take me seriously, and throughout the entire experience Dwayne was extremely courteous, respectful, and made sure I was comfortable with the process. He introduced me to the mechanic that worked on the Jeep as well as the service manager and other salespeople so whenever I came in, I felt right at home with familiar faces. I found an issue with the vehicle that I wanted fixed before I agreed to buy and the sales and service managers were very quick to make sure the work was completed and to my satisfaction. I didn't feel pressured to make a decision until I was ready and satisfied. I also enjoyed being able to watch a movie while I waited for things to get completed. I highly recommend Midlands Honda if you are in the market. They will definitely take care of you and make you happy! More

Thank You, Honda Midlands Through Honda Midlands, I am now enjoying my first car here in the US. Ms. Claudette Green and Manager Ron Morrison has been of great help to me and b Through Honda Midlands, I am now enjoying my first car here in the US. Ms. Claudette Green and Manager Ron Morrison has been of great help to me and because of that I would like to express my gratitude. More

New purchase I worked with Andre and he was professional, courteous and knowledgeable from start to finish with my purchasing process. They really really helped me I worked with Andre and he was professional, courteous and knowledgeable from start to finish with my purchasing process. They really really helped me out a lot. The manager and finance manager. I would recommend this dealership especially Andre. I had a wonderful experience and I truly thank and appreciate him. More