Midlands Honda

When i went into Midlands Honda dealership, i was greeted by friendly people with a warm welcome and smiles. I was greeted by customer service specialist, P.R. Mosher. he greeted me with a warm welcome, smi by friendly people with a warm welcome and smiles. I was greeted by customer service specialist, P.R. Mosher. he greeted me with a warm welcome, smile and firm handshake. I told him what i was looking for and he showed me the different types of cars that i was interested in and just my luck, the dealership had what i was looking for. I test drove the car and fell in love with the car instantly. He was very informative about the car i was interested in and he was also informative about the other honda cars that was on the lot. Just wanted to inform me on what Honda offers. After i test drove, i did not want to look at anything else because i knew what i wanted and i got what i wanted. I would recommend him to friends/family because he is a nice, friendly, courteous, patient and knowledgable person. If he keeps doing what he's doing, he will bring much success to the company. Throughout my entire experience i felt very comfortable and was not pressured into something that i did not want to do. He kept me informed during the process of getting everything finalized of the purchasing of my new vehicle. Also, showed me where the service department was located and explained what i would have to do if i ever run into any problems with my vehicle. Overall, wonderful customer service. i give this dealership 5 stars out of 5. i would give this customer service specialist, 5 stars out of 5. More

Worst experience ever. Went in bought a used jetta Fri. Came home and noticed one of the guages wasn't working. Called, they said to bring it in. It stayed there for 4 days. We had to keep calling and chec Came home and noticed one of the guages wasn't working. Called, they said to bring it in. It stayed there for 4 days. We had to keep calling and checking with Scott. He would never return our calls. Tried Brent got the same response. Finally they figured out the issue it would cost $250. to fix and they wouldn't pay for it. We had a 30 or 90 day warranty on ALL used cars. So, basically we got into a pissing contest with dealership. No one would help us out. We had the car not even 24 hrs. took it back and it stayed there all week with no sense of urgency. They wouldn't fix it. So we had to go to our bank and let them know what the deal was and how the dealership was acting. Basically when the bank got involoved is when things happened. Need less to say we returned the car back into honda and got our money back. The only person that was great was the finance lady Debbie Phillips. Atleast with her you didn't feel screwed over. Scott and Brent didn't care about nothing but selling a car and moving you on through. Worst expeirence ever. Would not recommend this dealership. Atleast will the current mangement is in place.... More

I originally bought a used 2009 Honda Civic from Scott Austin. Unbenownst to both of us, the car had some problems that were not apparent of before the sale. Scott did everything in his power to correct Austin. Unbenownst to both of us, the car had some problems that were not apparent of before the sale. Scott did everything in his power to correct all of the problem areas. When I continued to have a problem after they had done extensive corrective work, Scott talked to Sam Reynolds, new car sales manager, about what they could do to make me entirely happy with my purchase experience. Sam offered me a trade to a new, 2010 Honda Civic for the same payments as I had on the used car. Debbie Phillips, business manager, helped me get the extended coverage I needed for the way I drive, and made sure my payments were still affordable. All in all, it was the best car-purchasing experience I have ever had. Scott is very knowledgeable and friendly, and he will go out of his way to make sure the customer is happy with his purchase. Midlands Honda is a great place to buy a used or new car. More

I am extremely upset about a recent car I bought I had read reviews for Midlands before even going and everything sounded great..but I was very misled. I bought a used LEMON car. I understand that you nev read reviews for Midlands before even going and everything sounded great..but I was very misled. I bought a used LEMON car. I understand that you never know what your getting with a used car but I am very suprised by the product I brought home. I was told there was nothing major everything looked and sounded great on the car. And not even a week later I get the car a routine checkup I find out there is over 1500 on repairs to be done to it immediately and that is after several opinions. I will not recommend this dealership to a single person but will tell people how unhonest and terrible this has been for me. More

This dealership has a dent repair policy for the life you own the auto you buy from them. They will not stand behind this. I've taken my car back 3 times and was finally advised they would not fix it. W own the auto you buy from them. They will not stand behind this. I've taken my car back 3 times and was finally advised they would not fix it. When I bought the car I purchased the bumper to bumper warranty for $1400. I took my car to them for warranty work and was advised my policy had been canceled... I have not canceled my policy and I haven't been refunded my money. Its been 4 weeks and still have not gotten this issue resolved. I will never do any business with this dealership EVER again and would suggest you do the same. More

I came upon Midland Honda via adds on the internet, they had several used cars in my price range so I decided to drive up from Aiken to take a look. I was greeted as soon as I arrived by smiling friendly fa had several used cars in my price range so I decided to drive up from Aiken to take a look. I was greeted as soon as I arrived by smiling friendly faces and was assigned Jaime Benton to take care of me, even though she was working with another client at the time I would never have known it! She was very professional and helpful answering my million questions and helped me drive away that night with the nicest car I have owned!! Thanks Jaime. Proud Lexus owner! More

1.Scott A. took my wife and I to Zaxby's while we waited. 2.Midlands worked with us to get us a decent value on our trade-in. 3.The staff we worked with were very hospitable. They made us feel relaxed 2.Midlands worked with us to get us a decent value on our trade-in. 3.The staff we worked with were very hospitable. They made us feel relaxed and at ease. 4.Our overall car-buying experience went well. 5. We were able to get a value on our Highlander that was well-below what Highlanders that age and mileage are normally selling for. More

In Midlands Honda I found good car condition, very good price, very helpful team and the customer services is very friendly, with less than one hours I finish test the car and all peper work, I will recomm price, very helpful team and the customer services is very friendly, with less than one hours I finish test the car and all peper work, I will recommend Midlands Honda to all my friends if they search for car. More

Maureen was knowledgeable, friendly, and helpful throughout our entire car-buying process. I would recommend her to anyone. The new car that we wanted had been sold by the time we got to the deale throughout our entire car-buying process. I would recommend her to anyone. The new car that we wanted had been sold by the time we got to the dealer, but Maureen and her sales team worked diligently to get us another one just like the one we wanted. I appreciate her hard work and service. More

I bought a new civic this month and traded out my Dodge Durango. My wife and I bought a new Odyssey from Maureen back in April and she got us a great price and found the exact color and build even though t Durango. My wife and I bought a new Odyssey from Maureen back in April and she got us a great price and found the exact color and build even though they didn't have it on their lot. Even threw in a free oil change to compensate for miles put on the vehicle in transit. She got me a great price on the new Civic as well. She even drove a car to my house so I could check it out because I have a 21 month old and 8 week old and we couldn't leave the house easily. Truly exceptional customer service. More