Midlands Honda

I was a bit apprehensive shopping for a car without my husband along, but the whole experience - from start to finish - couldn't have been better! They took as much time as I needed to explain different husband along, but the whole experience - from start to finish - couldn't have been better! They took as much time as I needed to explain different financing options to me and to explain things like the difference between standard wheels and alloy wheels (I'm such a girl.) They really bent over backwards to help me. Their new facility is beautiful, and it's obvious that they prize excellent customer service. I highly recommend Robert Ruple and Midlands Honda. More

From the moment we walked into the door, Michele was with us, helping us review cars for sale and lease. We felt right at home with Michele, as she was very kind and extremely helpful throughout the entire us, helping us review cars for sale and lease. We felt right at home with Michele, as she was very kind and extremely helpful throughout the entire process. Everyone that we met was kind and helpful. We would recommend Midlands Honda to anyone, and would not hesitate to go back there ourselves for our next car need. More

The Air Conditioner on our brand new Honda Accord stopped working on Sep 8, 2010. I immediately drove the car to Midlands Honda to have them look at it. The sales manager took me to Mike Brooks, who immedi working on Sep 8, 2010. I immediately drove the car to Midlands Honda to have them look at it. The sales manager took me to Mike Brooks, who immediately looked at the car and took it to the service bay. After about thirty minutes he came back and informed me that the problem was a part that had to be replaced and that they would need to keep the car overnight. Mike arranged for us to have a rental car at the dealer's expense (which they were not obligated to provide) which certainly was very much appreciated. The next morning Mike personally called to say that the car was ready and to pick it up at my earliest convenience. I picked the car up at lunch time and was treated as Midland's personnel always treat us-as special important people. Mike is an amazing gentleman and I am very impressed by his outstanding professionalism and the way he treats customers. The car was ready and had been fully returned to normal. I cannot express how much of a pleasure it is to deal with Midland's every time we go there for any reason and Mike Brooks personifies why this is so. Thank You for everything you do!! Joe & Patty Mellen More

Upon arrival to the dealer, Lucas approached us and greeted us with enthusiasm and was very willing to help. We were looking for a particular car and we were shown the car that we were searching for. greeted us with enthusiasm and was very willing to help. We were looking for a particular car and we were shown the car that we were searching for. The reason why I rated the service as I did was because Lucas, the salesperson was very helpful when making the sale, very eager to please, and was going to go all out of his way so that I could get what I was looking for. I got what I ultimately went to Midlands for,a new car, and I can say that I was very pleased with the overall experience. More

Bob Carter and Larry Stover went that extra mile to ensure that my son and I understood all information and financial aspects.They were respectful, friendly, & helpful. I would recommend Midlands Honda ensure that my son and I understood all information and financial aspects.They were respectful, friendly, & helpful. I would recommend Midlands Honda as the BEST car buying experience I've ever had to date. EXCELLENT SERVICE!! More

Bob Carter and Larry Stover went that extra mile to ensure that my son and I understood all information and financial aspects.They were respectful, friendly, & helpful. I would recommend Midlands Honda ensure that my son and I understood all information and financial aspects.They were respectful, friendly, & helpful. I would recommend Midlands Honda as the BEST car buying experience I've ever had to date. EXCELLENT SERVICE!! More

Scott Austin is truly an inspiration. His kindness, knowledge, and dedication truly support my sincere recommendation. He is a man of integrity. I am very grateful to have experienced such exceptional knowledge, and dedication truly support my sincere recommendation. He is a man of integrity. I am very grateful to have experienced such exceptional customer service, and I genuinely appreciate his honesty. Midlands Honda has a very dedicated team, and they treat their customers equally. My reality is no longer a dream, and I am %100 satisfied. I truly thank God for receiving a blessing, and I support the Midlands Honda team with pride!!!-Baseemah More

This was my first experience purchasing a brand new car. I was worried that because of my age that I would be talked down to and taken advantage of. I had knowledge of how the entire process works going in I was worried that because of my age that I would be talked down to and taken advantage of. I had knowledge of how the entire process works going in and I feel like I was treated with the respect anyone would want to be treated with in this situation. My salesman Larry Stover was very friendly and helpful. He and Bob Carter did everything they could to get me into the car I wanted without ripping me off. Overall it was a great experience and I would recommend Midlands Honda to anyone interested. More

This was my wife and I's first car buying experience for purchasing a new vehicle. Our salesman, Robert (Robbie), could not have led us through it any better than he did. First of all, he passed the "Wife purchasing a new vehicle. Our salesman, Robert (Robbie), could not have led us through it any better than he did. First of all, he passed the "Wife test". My wife was extremely comfortable with him and did not feel pressured at all. Any salesman that can pass that test is someone I will want to deal with every time. The entire Midlands Honda experience was fantastic. Robbie took the time to allow us to play with all the features and was able to answer all our questions. He also provided a lot of pertinent information that we hadn't asked about. He clearly had intimate knowledge of the vehicle and this was easily the best test drive we'd ever been on. The vehicle we drove, a 2010 Honda CR-V, was amazing. Once we completed the test drive, we were given a tour of the entire dealership. Midlands Honda is running a top-notch facility, from the sales floor to the waiting area to the service garage. Everyone was friendly and always willing to help. We also got to speak with the sales manager, Mark Rossi, and the finance manager, Debbie Phillips. Two of the nicest folks I've ever met and made completing the purchase so easy. Buying a car can be stressful, but Midlands Honda goes out of its way to make sure it is not. I believe that Honda makes fantastic vehicles, but it's the little things that can stand out. Thank you Robbie, Mark, and Debbie. When my wife needs to purchase a new vehicle in a few years, we most certainly will be back to see you. More

I enjoyed my experience at Midlands Honda although it was a little more lengthy than usual, but everything happens for a reason and part of it was due to the fact that everyone I worked with went the extra m a little more lengthy than usual, but everything happens for a reason and part of it was due to the fact that everyone I worked with went the extra mile to ensure that I was happy with all final decisions that were being made. Kacey Green was awesome to work with. Steve Graham was very helpful in exploring all options that I should consider whether it was leasing or purchasing. I decided to lease and I feel for myself it was a great move for me being that this is my FIRST car! I am absolutely thrilled with Bob Carter! Towards the end, a few things occured and I was declined again. Bob Carter made a call or two and everything was cleared up and I was approved! Bob went the extra mile for me and because of it, it has changed my life completely! I TRULY thank him for doing so! I wanted to cry! Midlands Honda is a great dealership to purchase from! I will always recommend and speak highly of this dealership! More