Midlands Honda

long story short I went to the dealership only wanting to see and test drive a vehicle but thanks to the great staff, especially to salesperson Maureen Brazell,who went far and beyond her duties from the fir see and test drive a vehicle but thanks to the great staff, especially to salesperson Maureen Brazell,who went far and beyond her duties from the first email, phone call and follow up calls and emails I am the proud owner of a top quality used vehicle thanks once again to Midlands Honda and "Super Salesperson" Maureen Brazell, I will certainly refer all my friends and family,will make my next purchase from Midlands Honda More

Maureen was very polite, very patient and very professional. She answered all of our questions (and there were many) and she did it with a positive attitude. We told her what we wanted and she did professional. She answered all of our questions (and there were many) and she did it with a positive attitude. We told her what we wanted and she did her best to deliver. We are very happy with the car and the deal we received. More

Maureen "Moe" Downey was very helpful and friendly. This made for a smoother transacation and an overall good experience. There was only one little drawback, and that was with the detailing on Sunday. Spo made for a smoother transacation and an overall good experience. There was only one little drawback, and that was with the detailing on Sunday. Spots were on my car but that was realyl minor. The dealership had a popcorn wagon (and I love popcorn) so that made it a little more relaxing for me. The price was fair and customer service was good overall. More

Everyone was very helpful and the negotiations went smoothly. I never felt like anyone was trying to take advantage of us with our purchase. Would definately purchase another vehicle here when the ti smoothly. I never felt like anyone was trying to take advantage of us with our purchase. Would definately purchase another vehicle here when the time comes. When I went back to pick up the vehicle, it had been washed, fueled, and ready to go. They even threw in a free cargo tray with the purchase. More

I recently bought a new Honda Fit. It was the first time I had the experience of buying a car. My son-in-law accompanied me and took care of the wheeling and dealing. I feel we were treated fairly and poli I had the experience of buying a car. My son-in-law accompanied me and took care of the wheeling and dealing. I feel we were treated fairly and politely. When I got home with my new car I realized I had no mats. I called Scott, he checked and realized the Fit didn't come with mats, so he made sure I got mats. I know I would return to Midlands to buy future cars. I love my new car! More

Mark Rossi was a delightful and knowledgeable salesperson. He was easy to work with and did not waste our time. He made shopping pleasant and made sure we were informed throughout the process. He salesperson. He was easy to work with and did not waste our time. He made shopping pleasant and made sure we were informed throughout the process. He even introduced us to the Service Department personnel. We had an excellent experience and look forward to purchasing a second Honda soon. More

Claudette Green was an awesome saleswoman! She asked us what we were looking for and was determined to find it. I could tell she genuinely wanted to sell us the right car for our needs, not just any car. H what we were looking for and was determined to find it. I could tell she genuinely wanted to sell us the right car for our needs, not just any car. Her friendliness and personable demeanor made our car-buying experience fun! We are very excited about having purchased a 2010 Honda Accord and would recommend Midlands Honda to anyone in the market for a new or used car. More

Scott (Get it off the Lot) Austin was very friendly and courteous. He didnt make us feel like he was doing us a favor. He made this car buying experience one of the best I have ever had. We never had to courteous. He didnt make us feel like he was doing us a favor. He made this car buying experience one of the best I have ever had. We never had to sit around and wait for long periods of time, as soon as we picked our car we went to the finance department and shortly there after we were driving home in our 2008 Honda Accord EX-L. Chris even got us a lower rate than the one I walked into the dealership with. I also came home and rechecked the Kelley Blue Book, it was right on point. I feel like there was no deception involved in this entire experience and I appreciate that Scott. Thanks Scott, Chris and Midlands Honda. My wife loves her car. Thank you Jesus. More

We enjoyed our experience until we reached the final paper work when we were then informed that our salesman had made a mistake on the explination of the price. Due to the confusion there was only a 1,5 paper work when we were then informed that our salesman had made a mistake on the explination of the price. Due to the confusion there was only a 1,500 dollar discrepance in the price. After the Sales Manager, Sam Reynolds, had to be hunted down on his cellphone to get the issue worked out, we all left in agreement on the price and vehicle. We absolutely love the SUV, and would turn around and buy another vehicle from Donald, we just will make sure all parties are listening when the seller is asking questions about the price. We felt that Bob Carter was helpful with the paperwork, we did feel a lot of pressure to add warranties and pre-paid maint. Overall he was nice and willing to work with us. Mr. Reynolds was very cold and barely gave us the time of day once we were unable to refinace with him due to higher millage, over 79,000. Over all I would just suggest to go in with an open mind, and take the time to get good expinations and read all the fine print. More

Salesman Scott Austin extremely personable, friendly and reasonable, no high pressure or typical sales tactics, willing to accept "no" and move on. Our experience with finance office not as pleasant: took o reasonable, no high pressure or typical sales tactics, willing to accept "no" and move on. Our experience with finance office not as pleasant: took over 5 hours to buy the car: 4-hours of it waiting to meet with finance employee; we and other waiting customers extremely frustrated; considerable pressure to buy extended warranties; unwilling to accept "no"; told we had to make an instant decision to buy or do without extended warranty coverage forever; not true; assured that we were being offered lowest possible price, then returned with a lower price after "consultation" with "the boss"; the finance employee attempted to substitute a 1% higher interest rate than quoted in the sales department. Overall satisfaction with the dealership and would buy there again, but will avoid the in-house finance office. More