Midlands Honda

My family and I had an excellent experience at Midlands Honda. Our salesman, Mark Rossi, was friendly, approachable, informative, and direct. And, perhaps most surprisingly for a salesman, Mark was extre Honda. Our salesman, Mark Rossi, was friendly, approachable, informative, and direct. And, perhaps most surprisingly for a salesman, Mark was extremely genuine and forthright...we were instantly comfortable with him. He created a very low-pressure buying environment. Mr. Rossi did not "play games," and it was refreshing to just be able to have a direct conversation about the purchase. Not once did we feel pressured or "led." I would also like to comment on the great facility they have at Midlands Honda. My post-purchase finalities and detailing was done quickly. In the meantime, they had a spacious, comfortable waiting area with internet access, and a small play area for kids. Even our time in the finance office was, compared to other car-buying experiences, easy and comfortable. The finance office got us out, with our new car, in record time, and, once again, without "playing games" or trying to "push" something on us. It cannot exaggerate the "low-pressure" experience. I highly recommend this dealership, and Mark Rossi in particular...enough so that I'm taking the time to write something meaningful. P.S. Go Saints. More

We bought a 2010 Honda Accord from Midland's Honda and would definitely recommend them to friends and family. We had looked at another area Honda dealership that was closer to our home but we were not im would definitely recommend them to friends and family. We had looked at another area Honda dealership that was closer to our home but we were not impressed with the amount they wanted to give us for our trade-in. Midland's Honda gave a lot more and we didn't feel the need to haggle, which is great. Our salesperson was wonderful, he knew a lot about the car and didn't try to pressure us. We will probably buy our next car from them as well. More

Great car buying experience! Mark Rossi was very informative on the inventory and in helping us make a decision. Bob Carter did an outstanding job with the financial paperwork. We will recommend M informative on the inventory and in helping us make a decision. Bob Carter did an outstanding job with the financial paperwork. We will recommend Midlands Honda to our friends and family in the future. More

I started looking at Honda Certified cars and found Midlands Honda to have good number of Pre-Owned Certified Accords. I looked at their website and requested for a quote on a 2007 Honda Accord. I rece Midlands Honda to have good number of Pre-Owned Certified Accords. I looked at their website and requested for a quote on a 2007 Honda Accord. I received an immediate reply from Sam Reynolds for my enquiry. I drove all the way from Charlotte,NC to Columbia,SC to test drive the car that I selected on the internet. Shelley Fentress was the salesperson, she was pretty helpful. Once the test drive was done, I went inside the dealership to decide on the price and finance options. I had finance from credit union but Midlands Honda matched it with a better APR thru Honda Financing. After that the price negotiations started but the price was not reduced beyond a couple of hundred dollars. Once the price was agreed, I was taken over to Paul Ahn who sold an additional Hi-Tech Warranty which would cover the parts not covered by Honda warranty. Since, I drove alone from Charlotte, I could not take my Honda Accord back and instead told them I would be coming back the next day to pick it up. I also asked for a detailing job which was done very well. A temporary South Carolina tag was issued and Midlands Honda could not get the car registered in North Carolina. After couple of weeks they sent the paperwork to the NC DMV in Charlotte and I went there to get my car registered. One of the missing things which I realized later was that the dealer is supposed to show the 150 point checklist for the Honda Certified car. I did not get any checklist or certificate showing Honda Certification. But later I called up Honda Company to confirm the car was indeed entered as Honda Certified in their database and that I will be receiving a Certified Owner ID Card in mail. I would definitely suggest someone buying a Honda Certified car to inspect the 150 point checklist in addition to checking Carfax. In the end I can say it was a good buying experience at Midlands Honda. More

I am pleased with my whole experience in buying my new CR-V from Midlands Honda. Maureen took time to get me the best price, answer my questions, fill me in on things I did not think to ask about and mak CR-V from Midlands Honda. Maureen took time to get me the best price, answer my questions, fill me in on things I did not think to ask about and make me feel comfortable with my choice. Bob was very patient explaining all the paperwork, twice! Everyone went out of their way to get me exactly what I wanted in a very timely manner. Even the ice, snow and lack of electricity did not stop them from doing an amazing job! I would recommend Midlands Honda to everyone. More

Great buying experience. Would have given all 5's except they forgot to put on the locking wheel lugs in the service department and I will have to return yet another time to have bubbles in the window tint they forgot to put on the locking wheel lugs in the service department and I will have to return yet another time to have bubbles in the window tint fixed. Other than those two small items, it was a good experience. More

I drove nearly 200 miles to purchase a 05 Dodge Ram from I drove nearly 200 miles to purchase a 05 Dodge Ram from Midland Honda and it was worth the drive. The gentlemen I worked with were 1st class and t I drove nearly 200 miles to purchase a 05 Dodge Ram from Midland Honda and it was worth the drive. The gentlemen I worked with were 1st class and the truck was in tip top shape, just as described on the Internet add. They worked with me on my my trade in, and put New tires around my new truck at no cost to me. I could not have ask for a better transaction, GREAT PLACE TO BUY NEW OR USED ( I WOULD STRONGLY RECMEND WORKING WITH MR.A.B AND MR.CHRIS NIMMONS) More

Even though we didn’t buy a Honda, Kacey was still knowledgeable of the vehicle we purchased. He made sure the vehicle was to our satisfaction, right down to the cleanliness. We didn’t feel bullied o knowledgeable of the vehicle we purchased. He made sure the vehicle was to our satisfaction, right down to the cleanliness. We didn’t feel bullied or hurried to make our purchase. We finished late that night, but they promised if we brought the vehicle back the next day, they would treat the seats to prevent stains. When I brought it back the next day, everyone was eager to help and made good on their promise with no sign of amnesia. Bob, our finance guy, was helpful and made sure all was taken care. All the staff was very helpful and pleasant. Would gladly do business there again and recommend to anyone buying a vehicle. More

Mark Rossi was wonderful to work with. He was friendly, professional, and beyond helpful. He provided me with a wonderful first time car buyers experience. I was able to get a great deal on a great car. M professional, and beyond helpful. He provided me with a wonderful first time car buyers experience. I was able to get a great deal on a great car. Mark provided me with great advice and suggestions that surpassed my expectations, fit my budget, and were pertinent to consider when purchasing any vehicle. He was not forceful or impatient, he took the time to sit down and learn more about me and my lifestyle in order to help choose the vehicle that was most suitable for me. My overall experience was exceptional thanks to Mark. I was so impressed that I dedicated my Facebook status to him. Chris (the finance guy) was also very patient and helpful. He was very thorough and provided me with several payment options and went over all my warranty information with me. Chris gave me the assurance that I was getting the best deal/options available. He too added to my wonderful car buying experience. I would without a doubt recommend the services provided by Midlands Honda, Mark Rossi, and Chis (the finance guy) to anyone. Thank you, A VERY Satisfied Customer/1st Time Buyer/New Honda Car Owner More

My husband and I bought a car from Midlands Honda back in 2008 and it was a very unpleasant experience and we hesitated to go back when we found that we needed to buy another car. We stopped by just to see 2008 and it was a very unpleasant experience and we hesitated to go back when we found that we needed to buy another car. We stopped by just to see what they had in their inventory and that was when we met Mark Rossi. He was extremely helpful to us and even cleared up a 2 year long issue that we had had since the last time we bought a car from them. He made the process very easy and kept in contact with us which we really appreciated. We felt like he was honest with us the whole time which is more than we can say for the last experience we had with Midlands Honda. Overall, I would say that the dealership has improved its customer service over the last two years and we are very pleased. More