
Midlands Toyota
Columbia, SC
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4,047 Reviews of Midlands Toyota
Excellent service as always, Honest and at a fair price. We bought the car when we lived in Blythewood. Now we live in Chapin and drive by the other Toyota dealer on the way to Dick Dyer because Dyer is tha We bought the car when we lived in Blythewood. Now we live in Chapin and drive by the other Toyota dealer on the way to Dick Dyer because Dyer is that much better. More
Excellent service today! Brandon Martin, my service advisor was excellent! Very kind and polite, professional, and showed a lot of enthusiasm for his work! Again, excellent service! Thank you to the advisor was excellent! Very kind and polite, professional, and showed a lot of enthusiasm for his work! Again, excellent service! Thank you to the team at DDT! More
Tori was amazing!!! She is the only person in South Carolina that got my truck for me the rest was a complete disappointment I was forced to buy coverage for my truck that I did not want that I was lat Carolina that got my truck for me the rest was a complete disappointment I was forced to buy coverage for my truck that I did not want that I was later told was part of their profits I was also forced to pay a $500 stocking fee even though everywhere said that the fee was waved this month. The only reason I still got the truck was because I wanted it and they were the only place willing to get it. When I got there to do the trade and sign papers(the deal already set in stone) we waited over two hours while bob played on his phone to sign the papers. Of course we were upset at that point and bob did not make it any easier by trying to get me to buy more coverage that I didn’t want. It seemed like every time we turned around someone was asking for money. I am not impressed by this dealership at all. They made like I was getting 4grand off my truck and such a good deal just for them to make me buy 2grand worth of coverage and then this fee and that fee. I would not recommend that anybody do business with these people. The only good experience in this whole thing was Ms. Tori! More
The purchasing process was smooth and I have been satisfied with the customer service. Even when I was not looking for help (with features of the car, etc.) sales reps were knowledgeable and got me s satisfied with the customer service. Even when I was not looking for help (with features of the car, etc.) sales reps were knowledgeable and got me squared away. More
friendly and fair. Always treated well at the dealership. i plan on buying or leasing my next vehicle from Dicky Dyer and expect they will do me right. i plan on buying or leasing my next vehicle from Dicky Dyer and expect they will do me right. More
Sam gets 5 stars however I don't feel like DDT has very good internal communication. For starters I spent about 3 hours in the service area on Friday. AFTER I left, I received a call to come in and talk ab good internal communication. For starters I spent about 3 hours in the service area on Friday. AFTER I left, I received a call to come in and talk about closing out my lease. That discussion could and should have occurred WHILE I was already there. Saturday I came in with the impression that I was closing out my lease only to be convinced of buying another car. Ok, it wasn't hard to talk me into. Then, after purchasing a new vehicle, I received a call from the manager inviting me to come in to look at new cars. Now I have no idea how things are tracked around there but I think communication definitely needs improvement. As for the car, and working with Sam, I am happy with my choice. More
Victor always provides great customer service! I love getting my car serviced when he is there. He makes sure I always know what is going on. getting my car serviced when he is there. He makes sure I always know what is going on. More
Since I trust Dick Dyer Toyota and the work done there, I never take my car anywhere else to be serviced, Because of his professionalism and great attitude, Victor Torres is wonderful to work with. I alway never take my car anywhere else to be serviced, Because of his professionalism and great attitude, Victor Torres is wonderful to work with. I always try to schedule my service appointments when he's available. More
Kayla and Megan both displayed outstanding knowledge, professionalism and customer service. They answered all of my questions!!! They also ensured that I got the issue fixed this time!! I was there juts professionalism and customer service. They answered all of my questions!!! They also ensured that I got the issue fixed this time!! I was there juts a few weeks back and the young man told me that my check engine light probably wasn’t anything to worry about..thankfully I brought it back and found it was a disconnected hose. More