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Midlands Toyota

Columbia, SC

4.2
4,047 Reviews

240 Killian Commons Parkway

Columbia, SC

29203

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4,047 Reviews of Midlands Toyota

November 16, 2020

I experienced great customer service. The mechanic was able to find a motor in great condition for a cheap price. They work was amazing and fast! More

by ROCKPIT9988
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Trammell
Nov 17, 2020 -

Midlands Toyota responded

That's great to hear! Thank you so much for your feedback! We appreciate your business and hope your car is running smoothly!

November 15, 2020

The only thing that could’ve been better is if they were more choices. Otherwise it was an excellent experience. Mr Washington was excellent. Thank you More

by REBCASE
Recommend Dealer
Yes
Employees Worked With
Washington , TORI STOKES
Nov 16, 2020 -

Midlands Toyota responded

Thanks for your feedback, and rating! We’re glad to hear that your car buying experience was an enjoyable one. Let us know how we can help with any future car or service needs you may have!

November 15, 2020

Dick Dyer Toyota once again delivered a great service. I enjoyed having knowledgeable people that worked hard to make sure that I was happy with my purchase. This is my second purchase from Dick Dyer and I More

by LAKESICHADAVIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KRISTEN TUCKER, T KELLY, JAMES BERTHA, GARLAND NEWBORN
Nov 16, 2020 -

Midlands Toyota responded

Thank you for your recommendation and kind words about the team here at Dick Dyer Toyota! One of our goals is to match the right car to the right client, and we’re happy to hear that you left happy with your purchase! Let us know if there is anything else you need!

November 15, 2020

The service person was quick, thorough, and professional. She answered all my questions, gave me advice for the things that couldn't be fixed at the dealership, and went through all the services and prices. More

by JTASHLEY2106
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
E. Something (can't remember her name)
Nov 16, 2020 -

Midlands Toyota responded

Thank you for telling us how we are doing! We’re happy to hear that our service team took great care of you! If you ever need help in the future, we’re always happy to do so!

November 15, 2020

Victor in the service department has a wonderful attitude and is very professional. Would recommend him to my family and friends for there vehicle service. More

by DKELLY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Torres
Nov 16, 2020 -

Midlands Toyota responded

Thanks for reviewing us and rating us 5 stars! Victor is a great asset to our team and was more than happy to help. If there is anything else we can help you with, please just let us know!

November 14, 2020

He’s always kind and try he’s best to get me out and truly find out what’s going on with my car. Thanks Aesha More

by aeshahuttowatson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Torres
Nov 16, 2020 -

Midlands Toyota responded

Thank you for leaving us this great review! Victor will be happy to hear that he was very helpful in your service experience. If there is anything else we can help you with, please just let us know!

November 14, 2020

Dealership lost my service maintenance hard copy record, service member tried to charge me labor and part of cabin/engine air filter replacement when I clearly saw service workers take my air filter to brus More

by Tony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandon
Nov 16, 2020 -

Midlands Toyota responded

Thank you for sharing your feedback with our team, Tony. Given that we try to establish honest and trusting relationships with all of our customers, we regret that you felt that was not the case during your recent service experience. We would like to discuss this matter in a further detail, so we can fully understand the situation and determine any necessary improvements moving forward. Please contact our Service Manager, Daniel Peterson, at (803) 691-5602.

November 14, 2020

James was absolutely fantastic! I appreciate his support and speed in response. From a finance perspective, I was surprised by what felt like $2k unexpected costs since I had asked for a confirmed cost tota More

by TARA.VAUGHN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
T KELLY, JAMES BERTHA
Nov 16, 2020 -

Midlands Toyota responded

Thank you for telling us how we are doing! We are glad to hear that James was able to help you and provide you with a great experience. Don’t hesitate to give us a call if we can be of assistance in the future!

November 13, 2020

I had my car serviced for 45k miles. Tommy went through my Mpi extensively and made sure that I did not have any questions. He explained what everything meant and what recommendations were made. More

by mn0874
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Senn
Nov 16, 2020 -

Midlands Toyota responded

Thank you for your positive comments! We are delighted to hear that Tommy helped in giving you such a great service experience with us! We hope we get the opportunity to work with you again soon!

November 13, 2020

I purchased a 2007 mustang Tuesday at 6:40 pm, on the way back to Augusta Ga it broke down around 7:40p. I called the dealership and they told me I’d have to pay to have it towed back. long story short I wil More

by DARYL.H2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mrs.Rabon
Nov 16, 2020 -

Midlands Toyota responded

Hey, Daryl. Thank you for taking the time to share your experience with us. Our intention is to always be upfront with our customers, so it is disappointing to hear you that you feel as if we were trying to take advantage of you in any way. We would like to further discuss these concerns with you and talk through any needed assistance. At your convenience, please contact Matt MacIntyre at (803) 786-4111.

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