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Midlands Toyota

Columbia, SC

4.2
4,047 Reviews

240 Killian Commons Parkway

Columbia, SC

29203

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4,047 Reviews of Midlands Toyota

September 29, 2020

I Came in for my first service on a Saturday with no appointment. Daniel for me in, it was Fast and efficient! Dick Dyer Toyota is Highly recommended More

by mgoblue11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Peterson
Sep 30, 2020 -

Midlands Toyota responded

Thanks for taking the time to let us know how we are doing! We’re happy to hear that Daniel and our service team took great care of you. We hope the team can help you again soon!

September 29, 2020

Victor is great, provides good customer service, communicates and makes sure I understand what's being done to my vehicle. He answers my questions without making me feel like I'm asking too much More

by SUDDENLY206
Recommend Dealer
Yes
Employees Worked With
Victor Torres
Sep 30, 2020 -

Midlands Toyota responded

Thank you so much for the wonderful rating! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with Victor. If there is anything else we can help you with, please just let us know!

September 29, 2020

T Kelly, Dennis, Daniel & Amber were amazing to work with! I highly recommend going to Dick Dyer for a new car!!! Great experience all around! More

by GEIB311
Recommend Dealer
Yes
Employees Worked With
Dennis Risher, Daniel Peterson, Amber Suber, T KELLY
Sep 30, 2020 -

Midlands Toyota responded

Thanks for reviewing us and rating us 5 stars! We are delighted to hear that our team helped in giving you such a great car buying experience with us! Please let us know how we can help again in the future, and enjoy your new car!

September 29, 2020

My husband and I came to Dick Dyer Toyota yesterday in S.C. James Bertha was our Salesperson and Robert Carter was our financial. Above and beyond service expectations. Thank you both so much. You both More

by nattie721
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Carter, JAMES BERTHA
Sep 30, 2020 -

Midlands Toyota responded

Thank you for leaving us this great review! We are happy to hear that James and Robert were able to answer all of your questions and help you find the right vehicle for you. Please let us know how we can continue to help with your car and service needs!

Sep 30, 2020 -

nattie721 responded

Thank you!

September 28, 2020

Service rep are friendly and comfortable to work with. Updates were provided in a timely manner. Highly recommend Dick Dyer Toyota for servicing Toyota vehicles. More

by imran_kumte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Senn
Sep 29, 2020 -

Midlands Toyota responded

Thank you for the review and recommendation based on your recent service experience, Imran! We're glad our team was able to provide you with a friendly and comfortable experience. Please feel free to reach out to us if you have any ongoing questions or need any further assistance.

September 27, 2020

Great service! Tre was knowledgeable on the hylander and rav4; wasn’t pushy at all. Tommy was awesome All around, thank you we will be back! More

by mjttank4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Senn, TRE MARTIN
Sep 28, 2020 -

Midlands Toyota responded

Thank you for the 5-star rating and shout outs for Tre and Tommy! We look forward to working with you again.

September 27, 2020

Warming environment and prompt services! Chris Angel is the absolute best! Great customer service skills, highly knowledgeable in this field and overall the best service tech I’ve dealt with at Toyota! More

by ROLONDAGREEN28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Angel
Sep 28, 2020 -

Midlands Toyota responded

Thank you for your 5-star rating and shout out for Chris! We're happy to hear everything went well with your visit and look forward to working with you again.

September 27, 2020

Service advisor was nice. Experience overall I was not thrilled about. It seems service gets lost in getting money out of customers. They didn't wash my car which is supposed to be included. I don't feel More

by K. Worthy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Ayers, Daniel Peterson, Cameron Graham
Sep 28, 2020 -

Midlands Toyota responded

While we appreciate your feedback, we regret that you were not thrilled about your recent service experience with our team. Given that customer service is a top priority for us, we would like an opportunity to further discuss your visit and talk through your concerns. Please contact Daniel Peterson, (803) 691-5602, at your convenience. Thank you!

Sep 28, 2020 -

K. Worthy responded

Daniel from my experiences with you I feel as if further discussion will not be well recieved. Last time I spoke with you about an issue you cut me off and were not willing to work with me on the issue. I will pass.

September 27, 2020

I truly appreciate Toyota at Dick Dyer for helping me get into a NEW car, the same day! Thank you Bob and James for the professionalism and help. 🙂 More

by DANIELLEHICKS210
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Carter , James Bertha, JAMES BERTHA
Sep 28, 2020 -

Midlands Toyota responded

Danielle, thank you for the 5-star rating and shout outs for Bob and James! We hope you enjoy your new car and look forward to working with you again.

September 27, 2020

The folks at Dick Dyer were professional, courteous, and helpful. They did everything I needed them to do, diagnosed a dying battery that might have stranded me, and got me out on time. Thank you, Dick Dyer More

by Lulu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Ayers, Daniel Peterson, Victor Torres
Sep 28, 2020 -

Midlands Toyota responded

Lulu, thank you for the 5-star rating! We're glad the Dick Dyer Service Team could help diagnose your issue and look forward to working with you in the future.

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