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Midlands Toyota

Columbia, SC

4.2
4,047 Reviews

240 Killian Commons Parkway

Columbia, SC

29203

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4,047 Reviews of Midlands Toyota

August 16, 2020

This dealership is unprofessional and unaware of the process for taking a trade in. They do not take ownership of their mistakes. They call every couple weeks saying that you need to come in and sign pa More

by TIMCORRY
Recommend Dealer
No
Employees Worked With
Jeff Bowers, Robert Carter, Dennis Risher, Daniel Peterson, Randy Creech
Aug 17, 2020 -

Midlands Toyota responded

While we appreciate your feedback, we’re disappointed to hear that we were unable to meet your expectations during your experiences with our team. If you have any questions or would like to talk through your comments in further detail, please feel free to reach out to Matt MacIntyre at, (803) 786-4111. Thank you.

August 16, 2020

The experience was good Team was very professional and ensure we were satisfied with the results of the recall service. That’s it done with More

by bevsowell@gmail.com
Recommend Dealer
Yes
Employees Worked With
Megan Rice, Victor Torres
Aug 17, 2020 -

Midlands Toyota responded

Thanks for the great review! We're glad to hear you had a positive experience with our service team. Please don't hesitate to reach out if you have any questions about the services provided, and drive safe!

August 16, 2020

Satisfied so far with service Service was timely. Went there for alternator and A/C not working properly. Also they replaced the drive belt. Overall satisfied so far with the job. More

by TAVIA.HENRY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not see name listed
Aug 17, 2020 -

Midlands Toyota responded

We're glad to hear you had a positive service experience! Please feel free to reach out if you have any questions with the service provided. We appreciate your business and hope to see you back next time! Drive safe!

August 15, 2020

very fast service Brought in for 15000 mile service. Was in and out in no time. Very friendly and professional staff. The times I've had service so far has been excepti More

by AUTIGERINSC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Ruprecht
Aug 17, 2020 -

Midlands Toyota responded

Thank you for the great review! We're glad that you had an efficient and positive service experience. Thanks for choosing Dick Dyer Toyota for your service needs, and we'll see you back next time!

August 15, 2020

The service is not the same The people that answer the phone is not nice at all You have to repeat yourself They need to be more aware of their job! Not make you feel like you are waste ing their time More

by gtct
Recommend Dealer
Yes
Employees Worked With
Robert Carter, Matt MacIntyre, XAN SMYTHE, JOANNE DASILVA BLACKMAN
Aug 17, 2020 -

Midlands Toyota responded

Thank you for the feedback. Our customer service is a top priority, and we appreciate hearing what we could improve upon. We're glad to see you gave the service itself five stars, and please don't hesitate to reach out if we can help you with anything else.

August 14, 2020

Friendly Staff The staff is extremely friendly and helpful. It's easy to recommend a group of people with a quality approach to customer satisfaction. My intention i More

by kmcalister86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron, Megan Rice
Aug 17, 2020 -

Midlands Toyota responded

Thank you for the great feedback! We're very proud of our friendly and knowledgeable staff, and we're glad you had a positive experience with them. Thanks for your business and we'll see you back next time!

August 14, 2020

Four wheel alignment Needed service (4 wheel alignment) was done efficiently. Check in and check out was smooth and professionally done. Waiting room was comfortable and More

by lollygramps10
Recommend Dealer
Yes
Employees Worked With
Terrance Whitmore
Aug 17, 2020 -

Midlands Toyota responded

We're glad to hear you had a positive service experience! Thank you for choosing Dick Dyer Toyota for your service needs, and we hope to see you back again next time.

August 14, 2020

Angst of Purchasing a New Vehicle After 20 years and 244 thousand plus miles, it was time to let go of my RAV 4 L. The level of professionalism and patience made, what was an anxiety More

by Judith.james1.jj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trent McQueen
Aug 17, 2020 -

Midlands Toyota responded

We're so glad to hear it! We know that parting with such a well-loved vehicle can be an emotional experience, but we're glad our team could help make it an easier process. Enjoy your new Toyota, and please don't hesitate to reach out if you have any questions for us. Drive safe!

August 13, 2020

He goes way beyond just make sure his customer is satisfied. I want to thank him for finding out what car warranty I had so I can replace my tire. More

by jawander06
Recommend Dealer
Yes
Employees Worked With
Victor Torres
Aug 14, 2020 -

Midlands Toyota responded

Thank you for the 5-star rating! We are so glad that Victor was able to provide such great service for you to get you back on the road. Please feel free to call or stop in if you need anything in the future, we are here to help!

August 13, 2020

Dick Dyer provided me with excellent service for the vehicle’s 10,000 miles multi-point inspection. I would definitely recommend them to service a vehicle. More

by gman197983
Recommend Dealer
Yes
Employees Worked With
Christian Lightfoot
Aug 14, 2020 -

Midlands Toyota responded

Thank you for trusting us with your vehicle, and for giving us 5 stars! We look forward to seeing you again for your next appointment, please let us know if you need anything in the meantime!

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