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Midlands Toyota

Columbia, SC

4.2
4,047 Reviews

240 Killian Commons Parkway

Columbia, SC

29203

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4,047 Reviews of Midlands Toyota

March 11, 2020

It was suppose to be an simple oil change I end up finding out my vehicle needed more work that need to be fix that I don’t know off. Thanks for help More

by jt_si281
Recommend Dealer
Yes
Employees Worked With
Daniel Peterson, Victor Torres
Mar 13, 2020 -

Midlands Toyota responded

Thank you for coming to see us! We are happy to help in any way - come back and see us if you need further assistance or have any questions.

March 11, 2020

Easy to make appointment. Technician was friendly as well as knowledgeable. Vehicle was ready when promised. It would be nice to have a better waiting area. More

by HAYGOOA
Recommend Dealer
Yes
Employees Worked With
Tommy Senn
Mar 13, 2020 -

Midlands Toyota responded

Thanks for the feedback, as we are always looking for ways to improve our customer experience! We are happy to know that our service team was able to take care of your auto needs.

March 11, 2020

Quick warranty service I took my car in for a screw in the tire. It was under warranty, and I was out in an hour. Megan was very professional and kept me informed. More

by jrhp1966
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan Rice
Mar 13, 2020 -

Midlands Toyota responded

Thank you for giving us a perfect review! It's our goal to get you in and out while providing the highest quality of both auto service and customer service. Come back to see us again!

March 11, 2020

Warranty Service Dan did a great job getting our car in quickly, and getting the work done in less than an hour. I’ve always been impressed with the quality of servic More

by J4589
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Peterson
Mar 13, 2020 -

Midlands Toyota responded

Thanks for the feedback! We are happy to hear Dan could properly assist you. Let us know if we can do anything to help in the future.

March 10, 2020

Services provided by Dick Dyer They've taken away the complementary bottled water and popcorn which I thought was a very nice bonus for the customers waiting for their vehicles. No More

by patsyblu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron Graham
Mar 12, 2020 -

Midlands Toyota responded

Hi, Patsy. We would like to thank you for taking the time to provide your feedback. We are disappointed to hear your last visit with us was unsatisfactory. At your earliest convenience, please reach out to our Service Manager, Daniel Peterson, at (803) 691-5602 so that we can address any of your concerns.

March 10, 2020

Daniel is very efficient and polite and easy to discuss any problems. I feel he is one of the nicest people in the service department- give him a raise!! More

by Shelton47
Recommend Dealer
Yes
Employees Worked With
Daniel Peterson
Mar 11, 2020 -

Midlands Toyota responded

Thank you for the 5-star rating! We'll be sure to pass on your praise for Daniel! We look forward to working with you again.

March 10, 2020

Great service, friendly people clean waiting area only wish they send out coupons for service as Lugoff sends out a lot and I bought mine from you More

by dotblackshear
Recommend Dealer
Yes
Employees Worked With
Others on paper but did not meet or speak to them, MARCUS PEEBLES
Mar 11, 2020 -

Midlands Toyota responded

Thank for taking the time to leave us a rating and review. We appreciate your feedback and hope to work with you again in the future.

March 10, 2020

Our experience for the most part was great because of Dwight Hylton. We will definitely work with him again. However, the finance guy was annoying. He was impatient and spoke really fast. I understand it More

by Casey
Recommend Dealer
Yes
Employees Worked With
Dwight Hylton
Mar 12, 2020 -

Midlands Toyota responded

Thank you for taking the time to share your feedback with us, Casey! While we're glad that you enjoyed working with Dwight and that he was able to make it a great experience for you, we regret to hear that you were left alone at our facility. We appreciate you bringing that to our attention so we can be sure to prevent it moving forward. Please let us know if you have any additional questions or feedback for our team!

March 10, 2020

I always receive excellent service at this dealership. My service advisor, Megan, stayed in contact with me and provided me with excellent service and got me out quickly... More

by sfc1959
Recommend Dealer
Yes
Employees Worked With
Megan Rice
Mar 11, 2020 -

Midlands Toyota responded

Thank you for the 5-star rating! We're happy to hear that Megan provided you with such excellent service. We hope we can work with you again in the future!

March 09, 2020

service Was not there very long, 30 mins. max. I hope all my next appointments have the same ending. Customer service was the best. I use honda for my a More

by steph.12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MARCUS PEEBLES
Mar 10, 2020 -

Midlands Toyota responded

We appreciate you leaving a review for your recent service experience, Steph! It's awesome to hear how much you enjoyed the customer service and the promptness of your visit. We look forward to working with you again - thank you!

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