Midlands Toyota

Fast and courteous service. Clean lobby. Victor was very nice. Hand sanitizer at each workstation was a good thing considering recent events. Love the drive up style of service nice. Hand sanitizer at each workstation was a good thing considering recent events. Love the drive up style of service More

Dwight Hylton was extremely helpful. He made my second car buying with Dick Dyer an over all amazing experience! Toyota now has a lifetime customer! car buying with Dick Dyer an over all amazing experience! Toyota now has a lifetime customer! More

This is the second car I’ve leased from Dick Dyer Toyota, and I am just as happy as I was with the first. I will be back! The sales person, Zac Robinson, was a pleasure to work with. and I am just as happy as I was with the first. I will be back! The sales person, Zac Robinson, was a pleasure to work with. More

Very miserable and aweful!!!! Salesperson Anthony Williams great. Serviceperson at check in not too bad. But needs to know what is included in 5000 miles service. And the guy that clean my wheels Williams great. Serviceperson at check in not too bad. But needs to know what is included in 5000 miles service. And the guy that clean my wheels very sarcastic!!!!!!! More

service has gone down Upon arrival, I was greeted, and said my need maintenance light is on. Oil change and tire rotation was discussed without the service advisor looking Upon arrival, I was greeted, and said my need maintenance light is on. Oil change and tire rotation was discussed without the service advisor looking up my records. I was sent to the waiting room. One and a half hours later I was told that I'm good to go and my Rav 4 was in the wash bay. It was brought to me with a thumbs up. I got in and the check engine. light was on as well as the flashing lsd. I immediately brought it around to the service bay and told them what was going on. It was disappointing that the service tech did not hook the air hose back up after inspecting the filter but whas more disturbing is the fact that he did not notice the check engine light and the flashing lsd light. Then the second failure was the gal that drove my car to me and did not notice the lights. But the good news is wiithin 5 minutes the issue was resolved and I was on my way. I have been taking my Rav 4 to you since 2012 about every 6 months and I have noticed some stark differences since then. l. I never seem to have the same service tech anymore. Every time I check in, it is new faces. 2. They used to look at my service record with me and discuss everything in detail. Not now. 3. They used to check my windshield wipers and tires for wear when I check in. Not now. So now I'm shopping for a Subaru. I hope this is helpful and that your quality control issues get resolved. Regards, Denise Beverly More

I received great customer service and my service only took 45 minutes. Tommy promised me that my service would only take about an hour. Awesome customer service!!! took 45 minutes. Tommy promised me that my service would only take about an hour. Awesome customer service!!! More

I’ve been a customer at dick dyer for a number of years. Due to the disappointing customer service experience, I don’t know whether I’ll be returning. Due to the disappointing customer service experience, I don’t know whether I’ll be returning. More

Quick and Great Service The lady who helped me was super nice! Unfortunately I forgot her name. It is also very easy to make appointment. The service is just so much better t The lady who helped me was super nice! Unfortunately I forgot her name. It is also very easy to make appointment. The service is just so much better than the Honda center nearby. More

It was a good visit. They were polite and nice and serviced the car in a short amount of time. They were doing my part of my free two years of service from Toyota. They were polite and nice and serviced the car in a short amount of time. They were doing my part of my free two years of service from Toyota. More

Great service. Victor Torres did a great job with me and found the solution. It’s good that dick dyer has Spanish speaker so everybody can communicate property. found the solution. It’s good that dick dyer has Spanish speaker so everybody can communicate property. More