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Midlands Toyota

Columbia, SC

4.2
4,047 Reviews

240 Killian Commons Parkway

Columbia, SC

29203

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4,047 Reviews of Midlands Toyota

August 08, 2019

Half and half serviceService rep tried to tell you anything In my opinion the service rep is very lazy. He doesn’t listen and doesn’t want to go the extra mile. I asked about oil consumption in my vehicle and More

by ampgill1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clyde Cuttino, Jason Jordan, Jason Baughman, Tommy Senn, Amber Suber
Aug 09, 2019 -

Midlands Toyota responded

Thank you for your honest feedback for our team! While we're thrilled you've enjoyed your experiences with our sales team, it's disappointing to hear that you have a few concerns with your service visits. Please know your comments will be very helpful in making sure that we make the necessary improvements and make your next visit with us worthy of a 5-star rating. Please feel free to reach out if you have any questions, comments, or concerns.

August 08, 2019

Great car buying experience Dick Dyer Toyota got me exactly what I wanted in my new vehicle. Dwight and Zach took care of me throughout the whole process and made everything eas More

by rrriot22@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan Rice, Dwight Hylton, Zachare Robinson
Aug 09, 2019 -

Midlands Toyota responded

Thank you for the great review for Dwight and Zach! Both of them will love hearing that they were able to help you find exactly what you wanted and making it happen with a smooth buying process. Enjoy the RAV4 and let us know if you need any additional assistance!

August 07, 2019

Great Place! They were very friendly and helped me get what I was looking for. I would recommend Dick Dyer Toyota on Killian. I am very pleased. More

by kbarrow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan Rice, Robert Carter, Ashley Thompson
Aug 08, 2019 -

Midlands Toyota responded

Thank you for the feedback! We appreciate you stopping in and working with us on finding your next new-to-you preowned vehicle. We look forward to assisting you again with any additional automotive needs.

August 07, 2019

Great! Every single time I go to get my vehicle serviced, everyone is always nice, informative and helpful! They make sure every concern you have is fixed an More

by ANGELCALD20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Torres
Aug 08, 2019 -

Midlands Toyota responded

Thank you for the great feedback! We love hearing about how our service team is able to help you get your vehicle fixed and get you back behind the wheel comfortable and safe. We appreciate you stopping in and look forward to your next service appointment.

August 07, 2019

Very good service Friendly staff, very helpful and the wait time was not long. Very helpful when I needed answers to my questions. The cost of the service I received w More

by paulineyarborough
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Amick
Aug 08, 2019 -

Midlands Toyota responded

Thank you for the positive review, Pauline! We appreciate you coming in for maintenance on your vehicle. We always aim for having a great timely manner for all of our customers so you can get behind the wheel feeling confident about the work we performed. Thank you again and we look forward to working with you again in the future.

August 07, 2019

Best Toyota Dealership in Columbia SC The Dick Dyer Toyota dealership is the best dealership in Columbia, SC. There are others too but after experiencing others I have decided to select th More

by Truckman001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Baughman, Tommy Senn
Aug 08, 2019 -

Midlands Toyota responded

Thank you for the amazing review! We are so glad to hear we have become your favorite dealership to stop at for all of your service needs! We always aim to provide excellent customer service for everyone and we look forward to seeing you again for your next service appointment on your vehicle!

August 07, 2019

Steve was awesome They take time to explain what you needed. Very helpful. Very friendly service. Had an appointment and didn't have to wait long to get first service More

by stefam1768
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Amick
Aug 08, 2019 -

Midlands Toyota responded

Thank you for the great feedback. We appreciate you stopping in for a service appointment with us on your new vehicle. Our goal is to provide excellent customer service where you feel comfortable and knowledgeable about what we did so you can get back on the road. Thank you again and we look forward to you stopping in for your next maintenance appointment.

August 07, 2019

Bought our fourth car from Dick Dyer The dealership communicated well and worked to keep us as a client. They valued our relationship and worked to maintain it. We will continue to patron More

by CALEB_RISER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Stacey, Dennis Risher, Zachare Robinson
Aug 08, 2019 -

Midlands Toyota responded

Thank you for the great feedback, Caleb. We appreciate you coming in and congratulations on your new vehicle. We always want to put the customer first in all experiences so that you have felt you made the right choice in dealership and vehicle. Thank you and we look forward to seeing you again for any routine maintenance appointments on your new vehicle.

August 07, 2019

Awesome Sauce My service was awesome and usual. My rep was very courteous and knowledgeable. Service was fast and the appointment time was very convenient. I woul More

by SORITABRIGHT.SB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Trammell
Aug 08, 2019 -

Midlands Toyota responded

Thank you for the great review. We always want our service team to provide the most convenient times and highest quality for all of our customers so you can feel confident when you get behind the wheel again. We look forward to seeing you on your next maintenance appointment.

August 06, 2019

Great staff. The staff is always very nice and helpful. Daniel is great to work with. I never feel like I'm being "sold" something I don't need. More

by XSive
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Peterson
Aug 06, 2019 -

Midlands Toyota responded

Thank you for the review! We're glad to hear about your positive experience with Daniel and how helpful he was for you. We appreciate you stopping in and look forward to seeing you stop back in for any future automotive needs.

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