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Midlands Toyota

Columbia, SC

4.2
4,047 Reviews

240 Killian Commons Parkway

Columbia, SC

29203

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4,047 Reviews of Midlands Toyota

August 10, 2019

Amazing! Amazing trip and service from beginning to end. I most definitely will be returning. I hope to have the same experience as I did today. More

by msbosstas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Peterson
Aug 12, 2019 -

Midlands Toyota responded

Thank you for the great review! Our goal is to make sure everyone that visits our service department feels confident and happy once they get behind the wheel once again. Safe driving and we look forward to providing you another great experience the next time.

August 10, 2019

The service is great, but repair is very pricey. My rating is do to the fact that the cost of the repairs are very pricey but the quality of work seems to be good. More

by GREGORYJUANITA36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Trammell
Aug 12, 2019 -

Midlands Toyota responded

Thank you for the feedback, Gregory! We are here to always provide a high-quality service on your vehicle with our expert technicians so you can get back on the road feeling confident behind the wheel. We look forward to seeing you for your next automotive maintenance visit.

August 09, 2019

A wonderful Place to Visit. Mr. Senn was prompt, courteous and attentive to my needs. There was no waiting to be service. The time it took to service my care was an acceptable t More

by Joooz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Senn
Aug 09, 2019 -

Midlands Toyota responded

It's awesome to see your positive feedback for Tommy and your service experience. We're glad you enjoyed working with him and found his service to be prompt and courteous. Feel free to reach out if you have any questions or need any further assistance. Thank you and have a great day!

August 09, 2019

Professionalism across in your servive department I brought my 2007 Tundra in for a change of oil.in my differentials and transfer case I also had a recall in the brake system and a key made. C More

by JWFIXL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Trammell, Cameron Graham, Miranda Boucher
Aug 12, 2019 -

Midlands Toyota responded

We're glad to hear you had an exceptional time with our service team. We know having a vehicle that's not working in its top performance can be a stressful time so getting service work should relieve all of that stress. It's great to hear we were able to address all of your concerns and get you back on the road feeling happy and confident in your ride. We look forward to working with you again!

August 08, 2019

Dick Dyer will not replace warranty protective film Spoke with service writer and service manager with no positive response. Just gave me a run around. Called Toyota Corp for assistance. After giving th More

by TOMSGM
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Service Manager, Chris Ayers, Jason Baughman
Aug 09, 2019 -

Midlands Toyota responded

Hi, Tom. While we appreciate your feedback, we regret to hear that you’re unsatisfied with the end result of your visit and felt you were given a run around. Please know that was never our intention, as we strive to provide every customer with high-quality customer service. Feel free to give us a call if you have any ongoing questions or concerns. Thank you!

August 08, 2019

Disappointed! I had to wait several hours for my car service. After 3 hours of waiting, I had to ask my service advisor about the status of my vehicle. After checki More

by Dee2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Brown
August 08, 2019

Great Service! I came just to have my oil changed. I was approached immediately, and my car was fully looked over - never had that before. He noticed that I needed w More

by Trina346
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Brown
Aug 09, 2019 -

Midlands Toyota responded

Thank you for the review, Trina! We're glad we could provide you and your car with the necessary help. It's also awesome to hear that you continue to enjoy the service you're provided whenever you visit with us. We look forward to working with you again!

August 08, 2019

Fabulous Experience Everything about purchasing my new car from Dick Dyer Toyota was wonderful. Kendall was incredibly knowledgeable, courteous, and patient. I would ab More

by CAITLINMORRELLWILLIAMS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendall Decker
Aug 09, 2019 -

Midlands Toyota responded

We appreciate the awesome review and the recommendation, Caitlin! Kendall will be thrilled to hear how much you enjoyed your experience with her. Thank you for your kind comments and congratulations on your new purchase!

August 08, 2019

Good service The service team performed the 100,000 miles routine maintenance on my 2010 Toyota Corolla as well as fixed an issue with my AC unit and replaced my b More

by DarthVader
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Senn
Aug 09, 2019 -

Midlands Toyota responded

It was our pleasure to help with your maintenance check and the rest of your Corolla's needs! Our team will be excited to hear how you enjoyed your experience and how they were able to provide a quality, efficient service visit. Thank you for all of your feedback and we look forward to your next visit!

August 08, 2019

70,000 mile service Jason is so great! He’s always very personable and works to get my car in and out quickly so that I can get on with my day. I’d highly recommend! More

by jcduren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Baughman
Aug 09, 2019 -

Midlands Toyota responded

Thank you for the review, JC! It's great to hear you enjoyed the personable and quality nature of the service in which Jason is able to provide you during your visits with us. He will be happy that you highly recommend him and our team's services. We look forward to helping you with any and all of your future automotive needs!

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