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Midlands Toyota

Columbia, SC

4.3
4,047 Reviews

240 Killian Commons Parkway

Columbia, SC

29203

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4,047 Reviews of Midlands Toyota

July 28, 2021

I had a very positive experience with Daniel as always. at Dick Dyers: friendly, knowledgeable, and helpful. explained everything that was completed, Definitely recommend this service center. More

by zhao
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Peterson
Jul 29, 2021 -

Midlands Toyota responded

Thank you so much for the positive review about your time with our service team! We look forward to working with you again when your vehicle needs another tune-up.

July 27, 2021

I bought my car at Dick Dyer Toyota and have always got excellent care and friendly service from the personnel in the service department. I would recommend them to family and friends. More

by Aicram
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Dischinger
Jul 28, 2021 -

Midlands Toyota responded

Thank you for this exceptional feedback, and thank you for your recommendations. We are so glad to hear your experiences with us have been consistent with accommodation and excellent care. Thank you for choosing and continuing to choose Dick Dyer Toyota for your vehicle needs. We look forward to working with you again.

July 27, 2021

Always a pleasure working with the folks here at Dick Dyer Toyota. Every person that I encountered was friendly and engaging. worth the drive from home. More

by Kstev
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Risher
Jul 28, 2021 -

Midlands Toyota responded

It's always a pleasure to work with you as well. Thank you for taking the drive to visit us and for providing this valued review on your visit. We truly appreciate your business and feedback. Thank you for continuing to choose Dick Dyer Toyota

July 27, 2021

They were very nice about everything. Everyone was very helpful about getting in the right vehicle and to make sure everything went smooth. I would buy another More

by dannaraymon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Risher, Zachare Robinson
Jul 28, 2021 -

Midlands Toyota responded

That's great to hear. Thank you for choosing Dick Dyer Toyota. It was our pleasure working with you, and we are so glad your visit with us was satisfying. Congratulations on your vehicle purchase. We hope you enjoy it, and please feel free to reach out to our offices for any future vehicle services or questions.

July 26, 2021

Great service! I will definitely go back and would recommend to anyone in the market for a Toyota. Paul, Bobby Ray and Joe were all very helpful. More

by Glenda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Ray Hollis III, PAUL LOCKE
Jul 28, 2021 -

Midlands Toyota responded

Thank you for the feedback and recommendation! We are so pleased to hear that you enjoyed working with the team. If there is anything else we can help with in the future, please let us know!

July 26, 2021

Although my service was courteous and prompt today I felt like members of staff should introduce themselves when working with you. I also would appreciate that the message telling me to bring my car in for m More

by hightower_kimberly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oh I don’t know any of the names of the gentleman that serve me today
Jul 28, 2021 -

Midlands Toyota responded

Thank you for taking the time out of your day to leave us your honest review. We at Dick Dyer Toyota are truly thankful for every piece of feedback we receive from our customers, and your review is no different. It’s great to hear you enjoyed prompt and courteous service. However, we understand there were some shortcomings during your time with us and we will use your comments to improve as a dealership. We've loved working with you, and we look forward to continuing our relationship. Thanks!

July 26, 2021

Best Toyota dealer to deal with in Columbia. Willing to work and look for vehicles that they have on the lot. Everyone in the process made it a pleasure to do business with Dick Dyer. More

by Davisonbk
Recommend Dealer
Yes
Employees Worked With
Joe Medina, KEYANNE MAXWELL
Jul 28, 2021 -

Midlands Toyota responded

Thank you for the kind words and excellent feedback. We appreciate your business and look forward to working with you again soon!

July 26, 2021

There was not even the complimentary car wash given. Took more time to release the car after parked at the front. Oil change price was too much More

by Salu Daniel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Daniel Peterson
Jul 28, 2021 -

Midlands Toyota responded

We appreciate your feedback, Salu. It is disappointing to learn your service visit with us did not meet your expectations. We are committed to ensuring that our customers receive great service and excellent prices at our dealership. We're very sorry to hear that your visit fell short of our vision. We would like the opportunity to discuss your visit further and hopefully make things right, so please reach out to our Service Manager, Daniel Peterson, at 803-691-5602 at your earliest convenience. We appreciate your business with us and wish you a great day.

July 26, 2021

Easy process, honest, caring, and stress free! I do believe I got a better deal than the other dealerships. They just made it happen! Everything I asked for they got it done! More

by adowning0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't recall my finance person's name but he was great!, PAUL LOCKE
Jul 27, 2021 -

Midlands Toyota responded

That's what we love to hear! We aim to provide the best service experience around by being easy to work with, honest, stress-free, all at an excellent price. Thank you so much for providing your feedback!

July 25, 2021

I came in for a 4:30 appointment. Initially, I had to wait for someone to come check why I was there. Victor Torres took care of my vehicle as if it were his. Thank you Victor! More

by LINDAHIGGINS93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Torres
Jul 27, 2021 -

Midlands Toyota responded

Thank you so much, Linda, for your review! Whenever you visit us, your vehicle will be treated as if it were our own. That's how we are able to deliver one of the best auto experiences around. If there's anything else our team can do for you, just let us know.

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