Midlands Toyota

excelent customer service Very professional and great customer service, great attitude and very positive environment, got all the information and suggestions that I need for th Very professional and great customer service, great attitude and very positive environment, got all the information and suggestions that I need for the next appointment. More

Excellent Service as Usual My service advisor Victor Torres was excellent and was very knowledgeable about the service my car needed according to the mileage as well as the insp My service advisor Victor Torres was excellent and was very knowledgeable about the service my car needed according to the mileage as well as the inspection by the staff. He also helped me with a warranty body issue I had and he had all the information I needed before I left. He got me in touch with the right person to get my problem resolved. I can say he went above and beyond the call of duty to make sure my service needs were met.. I will continue to get my RAV4 serviced at Dick Dyer and I will ask for Victor Torres when I call! More

Oil Change The customer service was excellent. My advisor Victor Torres was excellent and very helpful. He took care of me and what I needed. I love coming here The customer service was excellent. My advisor Victor Torres was excellent and very helpful. He took care of me and what I needed. I love coming here customer service is excellent from beginning to the end. Only thing though they did a courtesy vacuum of the car and that wasn't done. Dick Dyer Toyota Need to send their regular customer coupons. They used to but stop it shows you value your customer and want them to return. More

Excellent customer service! I went for my car’s maintenance service and had a very pleasant experience. Customer service is great and the job was done in a timely manor. All my q I went for my car’s maintenance service and had a very pleasant experience. Customer service is great and the job was done in a timely manor. All my questions and concerns were answered. I would highly recommend this dealership. More

Excellent service Kiristi and the Toyota staff made my experience excellent,from the start. Best visit by far. Would definitely reccomend this dealership. I will be bac Kiristi and the Toyota staff made my experience excellent,from the start. Best visit by far. Would definitely reccomend this dealership. I will be back More

5K maintenance early for my appt. Wfohile waiting, greeter got me basic info on cost of replacing a key fob if I can't locate it. only negatives-5K reminder decal early for my appt. Wfohile waiting, greeter got me basic info on cost of replacing a key fob if I can't locate it. only negatives-5K reminder decal was left on windshield, 1 inch away from new 10K reminder.; car was serviced very quickly, but someone forgot to run it thru car wash-fixed immediately by John. More

Fantastic Best service ever! Jon Trammel was very friendly, helpful and hospitable. Not only did he do a great job helping me set up an appointment but he gives Best service ever! Jon Trammel was very friendly, helpful and hospitable. Not only did he do a great job helping me set up an appointment but he gives the best customer service and I continue to be serviced by him in the future. More

Thank you, Steve Amick! I have been to this dealership four times to get my new Rav serviced. I have always been impressed by how friendly and upbeat everyone is. Steve Amick I have been to this dealership four times to get my new Rav serviced. I have always been impressed by how friendly and upbeat everyone is. Steve Amick helped me yesterday. He explained everything that needed to be done, and the cost involved. Afterwards he went through all the findings and made sure I knew when the next service was due. Excellent service! Thank you, Steve! More

Great Service The best part of the service was the employee. Hi is top notch in my opinion. He was willing to show how the job is done! The best part of the service was the employee. Hi is top notch in my opinion. He was willing to show how the job is done! More

Decent sales experience There was initially some miscommunication between us and the sales associate. We were prepared to walk away, but the sales manager was quick to resol There was initially some miscommunication between us and the sales associate. We were prepared to walk away, but the sales manager was quick to resolve the situation. I would recommend that more effort is made to make the initial sales/negotiation process more efficient. It took entirely too long. By contrast the signing portion of the process was very quick and efficient. More