Midlands Toyota

They did not put glass cleaner in my car they Lied 🤥 had to full it up myself oil change is to high ! I can go somewhere else to full it up myself oil change is to high ! I can go somewhere else More

The advisor was really nice and informative. I arrived a few minutes early and they took my car right in. The wait period was not long at all. I was able to use my coupon. few minutes early and they took my car right in. The wait period was not long at all. I was able to use my coupon. More

My husband took car there today but could not get engine cleaned because machine was broken, All they did was clean out the trunk. Instead of trying to quickly give us the car and move on, the car should cleaned because machine was broken, All they did was clean out the trunk. Instead of trying to quickly give us the car and move on, the car should have been cleaned up and made right for us. That would make us want to come back for our next vehicle. Am waiting to talk to the manager. More

Mr Trent McQueen have explained.to me about the informations quick reference guide about the Bluetooth. Explaining the GPS and pairing me about the cellphone. Thanks you! informations quick reference guide about the Bluetooth. Explaining the GPS and pairing me about the cellphone. Thanks you! More

Scheduled on Tuesday to pay/pickup vehicle. Told it was not ready could not see it. Did not find that out until we got there. It was getting painted and detailed. They would deliver it on Wednesday. Deliv not ready could not see it. Did not find that out until we got there. It was getting painted and detailed. They would deliver it on Wednesday. Delivered dirty inside and in trunk, ruff spots needed to be buffed. Told to bring it back Thursday. Took it back Thursday and told person was not there to buff or fix ruff spots. The salesperson took us home so that they could wash the car, clean out trunk and clean inside, It looked like someone traded it in and they just put it up for sale. That afternoon the salesperson brought it back saying it was done. It had been buffed little, inside had same smudges and outside was still dirty. The engine was dirty, had not been cleaned. Made an appointment with salesperson to bring car in today Saturday to get engine cleaned as well as trunk and wash. My husband went there at 9 this morning and was told the machine to clean the engine was broke and he would be notified when it was fixed. This is the worst experience we have ever had. I thought Dick Dyer was better than this! From Tuesday to Saturday, we have been up and down with Dick Dyer making three trips there and now we are trying to get a manager to talk to. More

Price matters! Online out-the-door price was spot on and the service was excellent. I would recommend everyone to this dealership without hesitation. I will be their customer for years. the service was excellent. I would recommend everyone to this dealership without hesitation. I will be their customer for years. More

Great people very helpful and informative about my new 4 Runner in4 tears when lease is up I will give your dealership the first chance at my business Runner in4 tears when lease is up I will give your dealership the first chance at my business More

Great and knowledgeable about there product. Friendly and committed to making sure that your customer is satisfied with what they purchase. I'm totally satisfied committed to making sure that your customer is satisfied with what they purchase. I'm totally satisfied More

Due to my busy schedule, I did not have a chance to visit the location. I had my daughter’s car towed to the location and Chris took the time to take my call then Service Tech Carlos did the rest. Carlos s the location. I had my daughter’s car towed to the location and Chris took the time to take my call then Service Tech Carlos did the rest. Carlos stayed n constant contact with me throughout the transaction. More

There was very little interaction. I was not informed of expenses before they were applied. I was charged for 24 lug nuts yet I clearly did not require lug nuts. I wish to be compensated and reimbursed. Als expenses before they were applied. I was charged for 24 lug nuts yet I clearly did not require lug nuts. I wish to be compensated and reimbursed. Also I was not offered or informed of an alignment yet was charged with it prior to consultation. So a 700 expense turned into $950. I will not return or recommend the service department. I don’t even know who I interacted with. More