Midlands Toyota

I was in search of a replacement car and the word on the street was Toyota were the best out now so I made a call and got referred to Dick Dyer's Salesperson Keyanne. When she reached out, very professiona street was Toyota were the best out now so I made a call and got referred to Dick Dyer's Salesperson Keyanne. When she reached out, very professional, inviting, welcoming, best part she listened to what I wanted and recommend. Now I am a happy owner of a brand new Camry in a beautiful blue green sometimes black color. Blue is my favorite color 😉. Thank you Ms. Keyanne. More

The new car was missing the phone charge kit that was included. Drove to the dealer and got the kit no problem. Very strange the salesman called me 3 times after the sale for finance issues. Apparently t included. Drove to the dealer and got the kit no problem. Very strange the salesman called me 3 times after the sale for finance issues. Apparently the finance department doesn’t like dealing directly with the customer. More

The waiting was much to long. Didn't like sitting there for that length of time for the service I was in for. Some people didn't keep their masks on at all times. for that length of time for the service I was in for. Some people didn't keep their masks on at all times. More

I have no additional comments.A comment should not be required in order to submit a review. That nearly deterred any kind of response from me. required in order to submit a review. That nearly deterred any kind of response from me. More

My appointment was at 7:00AM, arrived on time. Got checked in about 7:05AM., car didn't get taken back to the repair area until about 7:30AM. Was told that the shuttle driver would be in around 7:50-8 checked in about 7:05AM., car didn't get taken back to the repair area until about 7:30AM. Was told that the shuttle driver would be in around 7:50-8:00. Shuttle driver didn't come around until about 8:30, not sure what happened. Car was ready about 10 minutes after I left. This caused unnecessary shuttle ride. Other than misinformation about shuttle I would have given 5 stars. More

Service was excellent. All my questions were addressed in a professional and caring manner which put my anxiety at a minimum. The salesmen Mr Kelly and Mr McQueen was the epitome of professionalism. a professional and caring manner which put my anxiety at a minimum. The salesmen Mr Kelly and Mr McQueen was the epitome of professionalism. More

Staff were awsome! Especially Michael Smith! He was very friendly and was extremely thorough on explaining how to work everything on my new Rav 4. friendly and was extremely thorough on explaining how to work everything on my new Rav 4. More

Everyone was Friendly, on time and efficient. Communication was good. . Work was done efficiently and in a timely manner. All off my questions were answered. Communication was good. . Work was done efficiently and in a timely manner. All off my questions were answered. More

Servicing the vehicle went well however the environment didn’t feel safe as some of the workers and customers weren’t protected. Also no one cleaned the area including the chairs when customers departed. didn’t feel safe as some of the workers and customers weren’t protected. Also no one cleaned the area including the chairs when customers departed. More

Everyone that we worked with was awesome! They were willing to work with us and got us the car we wanted at a great price! willing to work with us and got us the car we wanted at a great price! More