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Midtown Kia

Tulsa, OK

Overview
Employees
Reviews
Vehicles
4.4
3,254 Reviews
LET US HELP YOU TODAY Midtown Kia in Tulsa, OK, also serving Jenks, Muskogee, Owasso, Sand Springs, Sapulpa, and Bixby, is proud to be an automotive leader in our area. If you would like financing options and you are in the market to purchase a new Kia or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Midtown Kia will get you into the car or truck you choose with professionalism and attention to your needs.
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4747 S Yale Ave

Tulsa, OK

74135

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Showing 3,254 reviews

October 20, 2022

Dealership was clean but not as inviting at others we went to around town. A little old school. More

by anivens95
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David was good to work with. I can’t remember the sales manager on duty (October 1). But the manager seemed cocky and at one point told us “if you don’t like the trade-in value I understand if you leave”
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Oct 22, 2022 -

Midtown Kia responded

Thanks for taking the time to leave us a review. We'll be sure to share your comments with our crew. Our Team at Midtown Kia

October 20, 2022

Midtown KIA consistently delivers great service in a timely way. We have confidence in their assessment of our KIA Soul’s issues and we look forward to the day when we can upgrade to a newer model. More

by bill0615
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared
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Oct 20, 2022 -

Midtown Kia responded

Thank you, Bill! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Midtown Kia. Our Team at Midtown Kia

October 20, 2022

Jared did an excellent job. He was very helpful when I came in for routine service on my KIA Sorenta. More

by mckedd1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
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Oct 22, 2022 -

Midtown Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Midtown Kia; we look forward to having you as a valued customer for many years to come. Our Team at Midtown Kia

October 19, 2022

My view of this dealership has dropped considerably. They’re customer service has decreased in the last 6 months. More

by michele95965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service manager Bobby
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Oct 22, 2022 -

Midtown Kia responded

We're sorry to hear about your experience, Michele, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Chris cgibson@midtownkia.com

Oct 22, 2022 -

michele95965 responded

We can talk. When would you like me to contact you?

October 19, 2022

Great service, amazing crew. They kept me informed on my vehicle and my car was clean. More

by ronburgundy0497
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarod Emily Evan Ronnie Jakob
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Oct 19, 2022 -

Midtown Kia responded

Thank you for the kind words for our service department, Ron! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Our Team at Midtown Kia

October 19, 2022

You can never get them to call you back most of the time. I have been waiting for a part for more than a month now. No call back. No updates even after I called to ask them to return my call. More

by TL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bryan Newpher
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Oct 23, 2022 -

Midtown Kia responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Chris cgibson@midtownkia.com

October 18, 2022

I do not have enough words to express the professionalism and customer service I received from Midtown Kia and all of the management and sales people. I am very excited and happy about my purchase and I plan More

by neeter392003
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Davis, Shelly Smith, “Z”, Chris Gibson
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Oct 19, 2022 -

Midtown Kia responded

Thanks for sharing about your experience with Midtown Kia. We appreciate your business and hope to see you again soon! Our Team at Midtown Kia

October 17, 2022

Service department is great now atmosphere is happy, sales department is great worked very good with us, More

by ringram0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Chase
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Oct 18, 2022 -

Midtown Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Midtown Kia. Our Team at Midtown Kia

October 17, 2022

No loaner car for me to use My car is involved in the class action lawsuit in which the engine has completely failed on me now and will not pay upfront costs of having it towed to the dealership. It’s K More

by Rick
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jasmine Gutierez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Herzog
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Oct 21, 2022 -

Midtown Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Chris cgibson@midtownkia.com

October 16, 2022

The dealers were nice and answered a lot of my questions. When it came time to negotiate price, we almost walked because they didn’t listen to what we wanted. Other than that, good experience. My new car was More

by Jj1020
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blayne, Chris?
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Oct 17, 2022 -

Midtown Kia responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We’d love to get to the bottom of this and turn things around for you. Our Team at Midtown Kia

Oct 21, 2022 -

Jj1020 responded

We have tried contacting your service dept 4 times over the past week and have left messages with no response. We have also called and talked with people and have been told we would get a call back and still nothing. I requested the button be ordered the 1st week of October and was told it would be here within 5 business days. I have called several times to confirm and have left several messages. Still no response.

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