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Midtown Kia

Tulsa, OK

4.4
3,279 Reviews
LET US HELP YOU TODAY Midtown Kia in Tulsa, OK, also serving Jenks, Muskogee, Owasso, Sand Springs, Sapulpa, and Bixby, is proud to be an automotive leader in our area. If you would like financing options and you are in the market to purchase a new Kia or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Midtown Kia will get you into the car or truck you choose with professionalism and attention to your needs.
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4747 S Yale Ave

Tulsa, OK

74135

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Showing 3,279 reviews

July 29, 2022

Everyone here was very nice and professional. However the wait was extremely too long considering I had an appointment. Also the kids play room was dirty. Not just messy, literal dirt on the toys More

by halied09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Aug 01, 2022 -

Midtown Kia responded

Thank you for your feedback. We strive to make sure that all of our customers leave happy, and we're sorry to hear that you didn't have a fully satisfying experience here at Midtown Kia. Thank you for bringing it to our attention, and please don't hesitate to reach out to us directly if we can be of any further assistance. Our Team at Midtown Kia

July 29, 2022

Very poor communications regarding services rendered and my bill. Have spoken with several people this week in follow up, and finally today, 4 days after service was done got someone to provide some answer More

by SMITHBJAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
unknown, service person at the desk when I arrived and when I picked up the vehicle, and some phone contacts with people who answered the phone or called me and said that they would get back with me, or have someone to contact me.
Aug 04, 2022 -

Midtown Kia responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this. Chris cgibson@midtownkia.com

July 29, 2022

Everyone was polite nice and respectful. There not not pushy at all, however I should have took my time. I rushed and I may have gotten a better deal. Not the dealers fault on any account. I More

by iamsuga82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Bush
Aug 01, 2022 -

Midtown Kia responded

Thank you for your feedback. We sincerely value your business and hope you will give us another opportunity to serve in the future. Our Team at Midtown Kia

July 28, 2022

Everytime I go to get my car serviced something goes wrong. This last time my oil wasn't changed & my tires wasn't rotated. I marked my tires 1 to 4 & they were still on where they were before. I went t More

by loriketcher99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service department
Aug 01, 2022 -

Midtown Kia responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact me directly or let us know the best way to contact you and we will reach out. Chris cgibson@midtownkia.com

July 28, 2022

I found the people to be attentive and helpful. I appreciated that my appointment was on time and that my wait was the amount of time that I was told. More

by somsheilabenjamin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry is always cheerful and very helpful.
Jul 29, 2022 -

Midtown Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Our Team at Midtown Kia

July 27, 2022

Great customer service with everyone that I worked with. Very eager to make it a fast and easy buying experience. More

by haileymay3214
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Aponte
Jul 27, 2022 -

Midtown Kia responded

Thank you, Hailey. Here at Midtown Kia, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Our Team at Midtown Kia

July 27, 2022

All of Midtown Kia staff that we encountered that day were amazing. Simon, Michael and Omar were great at exceeding our expectations and needs. I have been to many dealers before and Midtown Kia has t More

by kayveliz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Perez, Michael Aponte, Simon Lun
Jul 27, 2022 -

Midtown Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Midtown Kia. Please don't hesitate to reach out if you need anything else. Our Team at Midtown Kia

July 27, 2022

Overall it’s a great dealership- but I had to wait a long time this visit. Justin was kind and very helpful! . More

by ☮️☮️☮️☮️☮️
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Mabe
Jul 27, 2022 -

Midtown Kia responded

Thank you for your feedback. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thanks for choosing Midtown Kia! Our Team at Midtown Kia

July 27, 2022

All around was a great experience! Was able to trade in my vehicle and get into another one without any hassle. Definitely recommend! More

by alyssaritchey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Aponte, Simon Lun
Jul 27, 2022 -

Midtown Kia responded

Thank you so much for your kind words, Alyssa, and for taking the time to leave us this wonderful feedback! Our Team at Midtown Kia

July 26, 2022

Dropped my car off being told it'd be looked at in a week, after calling I was told they're backed up it would be the next week. So I call after my car has been there a month, an was told itd be another More

by tskylin13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Larry
Jul 30, 2022 -

Midtown Kia responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Chris cgibson@midtownkia.com

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