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Midtown Kia

Tulsa, OK

4.4
3,168 Reviews
LET US HELP YOU TODAY Midtown Kia in Tulsa, OK, also serving Jenks, Muskogee, Owasso, Sand Springs, Sapulpa, and Bixby, is proud to be an automotive leader in our area. If you would like financing options and you are in the market to purchase a new Kia or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Midtown Kia will get you into the car or truck you choose with professionalism and attention to your needs.
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4747 S Yale Ave

Tulsa, OK

74135

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Showing 3,168 reviews

April 15, 2022

Horrible customer service. Not willing or it seem able to communicate with customers. Constantly being hung up on. Rarely but closer to never call back. More

by Hargreaves12
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Larry
Apr 29, 2022 -

Midtown Kia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Chris cgibson@midtownkia.com

April 14, 2022

Very easy to purchase and no hassle. Salesmen left us alone to look and were very helpful with the entire process. Very professional. More

by ncarolla55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason , Michael Aponte, Kam Onyirioha
Apr 15, 2022 -

Midtown Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Midtown Kia. Our Team at Midtown Kia

April 14, 2022

Did a good job. Bought my car at Midtown and have taken there to be serviced when needed. More

by marcia.ketcherside
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Apr 15, 2022 -

Midtown Kia responded

Marcia, Thank you for your very kind service review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Midtown Kia. Our Team at Midtown Kia

April 14, 2022

Courteous and polite during the process. Made sure that all questions and concerns were addressed. More

by gene1259
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry
Apr 15, 2022 -

Midtown Kia responded

Gene, Thanks for sharing your thoughts about your experience with Midtown Kia. Larry and our team appreciate your business and hope to see you again soon! Our Team at Midtown Kia

April 13, 2022

I was not expecting to buy a car today. But Matt zoller explained things to me More

by dujuanreed659
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt zoller
Apr 13, 2022 -

Midtown Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Midtown Kia. Our Team at Midtown Kia

April 12, 2022

I’ve bought quite a few vehicles in my time and I usually dread going through the process because of high pressure salesman and hour long negotiations but, my experience at Midtown Kia was actually quite ple More

by MHERMAN345
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasmine Gutierez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jermaine Brown, Emily Clark, Michael Aponte
Apr 13, 2022 -

Midtown Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Midtown Kia, we look forward to having you as one of our valued customers for many more years to come! Our Team at Midtown Kia

April 12, 2022

2 weeks is ridiculous wait for appointment for diagnostic to be run on brand new car w/less than 3000 miles. They do a poor job of keeping customer updated during service appointment. My last dealership (dif More

by PSORDAHL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Larry Barber
Apr 29, 2022 -

Midtown Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Chris cgibson@midtownkia.com

April 11, 2022

Larry in Service Dept took care of 25,000 mile check list in a couple of hours vs all day; Isaiah drove the shuttle to & from…very good driver, polite, and a very nice young man. More

by Debbie R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry & Isiah in Service Dept
Apr 11, 2022 -

Midtown Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Our Team at Midtown Kia

April 11, 2022

I wish there was another Kia dealership closer to me so that I could take my car elsewhere. I bought my car here and it has been a non stop nightmare since with this dealership. More

by Logiudicejm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marlo Fearing, Chris Gibson
Apr 28, 2022 -

Midtown Kia responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Chris cgibson@midtownkia.com

April 11, 2022

They do great work! I always take my Kia Sol there and it comes out running top notch! More

by HARRY.HERNDON
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry
Apr 11, 2022 -

Midtown Kia responded

Thank you so much for your excellent review, Harry! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Midtown Kia. Please don't hesitate to reach out if you need anything else. Our Team at Midtown Kia

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