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Midtown Kia

Tulsa, OK

Overview
Employees
Reviews
Vehicles
4.4
3,280 Reviews
LET US HELP YOU TODAY Midtown Kia in Tulsa, OK, also serving Jenks, Muskogee, Owasso, Sand Springs, Sapulpa, and Bixby, is proud to be an automotive leader in our area. If you would like financing options and you are in the market to purchase a new Kia or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Midtown Kia will get you into the car or truck you choose with professionalism and attention to your needs.
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4747 S Yale Ave

Tulsa, OK

74135

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Showing 3,280 reviews

November 03, 2021

Great service, easy to work with, and excellent selection. Everyone from sales staff to financing were warm, friendly, and helpful. More

by AHILDEBRAND2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily and Omar
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Nov 03, 2021 -

Midtown Kia responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Midtown Kia! Our Team at Midtown Kia

November 01, 2021

This trip in was good. Work was done in a timely manner. That’s all. More

by tgiesler2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
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Nov 02, 2021 -

Midtown Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Our Team at Midtown Kia

October 31, 2021

Midtown KIA has always been an quality dealership in my eyes. Their staff is pleasant and respectful of my time. I highly recommend them. More

by Viva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trixie
Report | Print
Nov 01, 2021 -

Midtown Kia responded

Viva, We appreciate your business and our team looks forward to serving you again soon! Our Team at Midtown Kia

October 29, 2021

They we're prompt in getting my vehicle in and out. Came early, left early. More

by christymoxley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Oct 31, 2021 -

Midtown Kia responded

Christy, Thank you for choosing Midtown Kia, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Our Team at Midtown Kia

October 26, 2021

The oil change and tire rotation were done but had tire issues after. Had a humming in the tires and had to take it back. Ended up having to get a tire rotation even though it was running as usual before t More

by carey.tulsa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure of name
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Nov 12, 2021 -

Midtown Kia responded

Carey, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Chris cgibson@midtownkia.com

October 22, 2021

The service department did not get approval for my service poor communication car did get fixed More

by yogie1541
Customer Service
Recommend Dealer
No
Employees Worked With
Melissa Herzog
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Nov 09, 2021 -

Midtown Kia responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Chris cgibson@midtownkia.com

Nov 09, 2021 -

yogie1541 responded

I brought this car brand new off the lot in 2016 with no trouble until now the car is consuming oil i have 112000 miles and the problem is the oil it control the vehicle if do not have oil you lock the motor up

Nov 09, 2021 -

yogie1541 responded

The car did not get fix

Nov 09, 2021 -

yogie1541 responded

They pretty much told me it is my problem not there i still have a warranty on my motor

October 22, 2021

Nobody would answer the phones, the had to order my parts 3 different times because the first two were damaged. It took almost a whole month to get my car back, just cause the window wouldn't roll up. More

by SupermanICT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Trixie
Report | Print
Nov 09, 2021 -

Midtown Kia responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. Please let us know the best way to reach you. We look forward to speaking to you! Chris cgibson@midtownkia.com

October 22, 2021

You did not honor the 36 month bumper to bumper guarantee So we will never come back and all my friends will know More

by HIBBARDMIRANDA18
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Marlo Fearing, Chris Gibson, Bryan Newpher, Daniel Shell, Capp Crowder
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Nov 08, 2021 -

Midtown Kia responded

We're sorry, Miranda, that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Chris cgibson@midtownkia.com

October 21, 2021

I don't know why I am get a survey from midtown Kia I haven't went to service since I did my alignment it still pulls to left but I don't have time to go back yet and I had to wait long time when I was t More

by Grimesjames7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marlo Fearing, Chris Gibson, Bryan Newpher, Daniel Shell, Capp Crowder
Report | Print
Nov 07, 2021 -

Midtown Kia responded

We're sorry to hear of the inconvenience. We'd like to get things figured out with you. Please reach out to us at your convenience, James. Thank you for your time. Chris cgibson@midtownkia.com

October 20, 2021

The process was very smooth from check in through service. The person who was coordinating my car care checked in with me periodically & kept me informed of the progress. She reviewed services & the More

by GDBGDB1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Representative
Report | Print
Oct 20, 2021 -

Midtown Kia responded

Thanks for sharing your thoughts about your experience with Midtown Kia. We appreciate your business and hope to see you again soon! Our Team at Midtown Kia

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