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Midtown Kia

Tulsa, OK

Overview
Employees
Reviews
Vehicles
4.4
3,265 Reviews
LET US HELP YOU TODAY Midtown Kia in Tulsa, OK, also serving Jenks, Muskogee, Owasso, Sand Springs, Sapulpa, and Bixby, is proud to be an automotive leader in our area. If you would like financing options and you are in the market to purchase a new Kia or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Midtown Kia will get you into the car or truck you choose with professionalism and attention to your needs.
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4747 S Yale Ave

Tulsa, OK

74135

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Showing 3,268 reviews

September 25, 2021

Friendly, will work with you, just over all great. No complaints. Will recommend. Very satisfied with this car, More

by crystalb5189
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Chase
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Sep 25, 2021 -

Midtown Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We hope you'll continue to enjoy your new vehicle! Our Team at Midtown Kia

September 25, 2021

It's like pulling teeth to get our paperwork correct and our title. We received the Oklahoma title but not the Texas title despite it being crystal clear on our contract. I cannot recommend this dealership. More

by BradB
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Omar Perez
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Oct 12, 2021 -

Midtown Kia responded

Thank you for your feedback, Brad. We're sorry to hear about your experience, and apologize for any inconvenience. We never like seeing that we didn't meet our guests' expectations, but reviews like this help us improve. Chris cgibson@midtownkia.com

September 24, 2021

I really appreciate the service department front desk staff. Especially Emily. She went above and beyond. Tell her thank you! More

by spinlizard59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily
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Sep 25, 2021 -

Midtown Kia responded

Thank you for choosing Midtown Kia, your feedback and rating mean a lot to us. We're glad Emily and the team were able to help, and we hope to see you again! Our Team at Midtown Kia

September 23, 2021

They are responsive, kind, helpful, and efficient. What more could you ask for in a dealership?! More

by lauralininnis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
My advisor was great, don't remember her name.
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Sep 24, 2021 -

Midtown Kia responded

Thank you, Laura, for sharing your thoughts about your experience with Midtown Kia. We appreciate your business and hope to see you again soon! Our Team at Midtown Kia

September 21, 2021

I was contacted about my car needing a new bumper. I knew nothing about there being a problem. Then made an appointment for a 2 hour fix, brought it in to be fixed at 9:30 am, and now being told they don’t h More

by korie.ranger
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service department gets zero stars, Melissa Herzog
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Oct 09, 2021 -

Midtown Kia responded

Korie, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you. Chris cgibson@midtownkia.com

Oct 09, 2021 -

korie.ranger responded

I believe my husband has tried to get in touch with the service manager multiple times, leaving multiple messages, and he has never received a response from the service manager personally. When my car was in the shop, (for a 2 hour appt that you dealership called to setup an appt for because the parts were in) it was taken apart and not able to be driven. After 6 hours of not hearing from you (appt was at 9:00 and he called at 3:00) my husband had to call you to find out that you DIDN’T have the parts needed and it would be 1-2 day before getting them. He called the next day, because he still hadn’t received an update from your dealership, and found out it would be ANOTHER day. When asked about getting a loaner vehicle, he was told that your dealership didn’t give loaners. Remember that your dealership contacted us to make the appointment because the parts were in and it was only going to take 2 hours to fix. Therefore, I was stuck without a car for 3 days! I had to rely on others to get to work, meetings, groceries, appointments, etc. had we known it would take longer because you didn’t have the parts needed, we would have waited and made the appointment when you were prepared to fix it. So unprofessional! When my car was finally finished, he picked it up in the same condition as he brought it in (with exception of the new bumper, but not washed or detailed-which is also the same condition as when we bought it) We were told it would be washed, detailed, and would have a full tank of gas when purchased and it was only washed with minimum effort. I am so disappointed with the service and communication your dealership has with its customers as well as between departments. There is no excuse for any of the problems we’ve encountered with your dealership. This are trying times for everyone and I’m thankful that we were able to find the vehicle we wanted, so quickly. I think that is the only positive thing I can take away from this experience. I believe I deserve compensation for the days I was forced to rely on others, literally without notice or explanation. I (my husband) would like a call from the service manager to discuss this.

September 15, 2021

Everyone was so kind and helpful and did an amazing job in resolving any issues. More

by Imangriffin918
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
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Sep 15, 2021 -

Midtown Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Midtown Kia. Our Team at Midtown Kia

September 15, 2021

Purchasing a car was easy and my salesman was great. Wish there was less paper work More

by billandbethpolk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Bush
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Sep 16, 2021 -

Midtown Kia responded

Thank you, Bill and Beth, for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Our Team at Midtown Kia

September 15, 2021

I’ve had the best experience with Midtown Kia! I haven’t had any problems and I love my Telluride! More

by klynnkeener
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kam Onyirioha
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Sep 15, 2021 -

klynnkeener responded

I love my new telluride! I highly recommend working with Kam at Midtown Kia!

September 14, 2021

Emily is always awesome when I come into midtown Kia I oook forward to coming back and possibly purchase a new car More

by ericjackson451
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily
Report | Print
Sep 15, 2021 -

Midtown Kia responded

Thank you for your business and this review. We're happy to hear Emily was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Our Team at Midtown Kia

September 14, 2021

Kam was amazing! This was easily the best car buying experience I have ever had. More

by jonericbrown
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kam Onyirioha
Report | Print
Sep 15, 2021 -

Midtown Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Kam, and we look forward to working with you again. Our Team at Midtown Kia

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