Midtown Kia

The service advisor Emily Clark did a great job and tackled getting my car fixes and a a reasonable price and very professional. Thank you tackled getting my car fixes and a a reasonable price and very professional. Thank you More

I had a great experience at the dealership. Bo was extremely helpful and personable. I tell all my friends to go see him when they're ready to buy! extremely helpful and personable. I tell all my friends to go see him when they're ready to buy! More

Always have had good service from this location. Would recommend for service. Bought my car from them as well. Good selection and price. A good deal. recommend for service. Bought my car from them as well. Good selection and price. A good deal. More

Melissa and Jason Herzog made this buying experience a really stress free one - and this is my 4th Kia! Really happy with my car!! Michael in Finance was awesome and so helpful with the financing and ex really stress free one - and this is my 4th Kia! Really happy with my car!! Michael in Finance was awesome and so helpful with the financing and explained everything in detail. Everyone went above and beyond in all the steps of my purchase, even other sales people were super friendly. All the changes that have been made in the last 3 years are a major improvement. I hope the service department is as great as the sales group. More

I found the overall process painful. We initially had discrepancies on the purchase agreement where we instructed our salesperson the payoff amount of our trade-in vehicle was to be factored in to the bo discrepancies on the purchase agreement where we instructed our salesperson the payoff amount of our trade-in vehicle was to be factored in to the bottom line. We then later came to find out he said “we told him we would take care of the payoff.” Nonetheless, the amounts were not correct and I feel that it was a ploy to show a lower “out the door cost.” When coming to pick up the vehicle, which was said to have been “ready”, it took an additional hour for the vehicle to be fueled up and detailed. We sat around in a dealership that was 85 degrees, while the owner sat back in his office in a cool 65 degrees watching golf on his tv with his customers sweating. Our vehicle was supposed to come with two key fobs, and somehow our vehicle that came in off the truck for delivery 3 days prior didn’t have the second one available?? So it has to be mailed to us. The paperwork I signed apparently has to be done electronically but the system was down, so I have to go back in today to electronically sign the same documents I already did. At the end of the experience, our salesman didn’t even thank us for the business or shake my hand after spending $52,000 with the dealership. We really like the vehicle we got, but it’s just a few more reasons why people generally hate shopping for vehicles and dealing with dealerships. Jason Fountain is the only reason I awarded this survey two stars. He has been helpful and responsive throughout the process. More

Great service and people who work hard for you to get the car you want. Definitely would recommend the dealership because they are wonderful people car you want. Definitely would recommend the dealership because they are wonderful people More

After my 2015 Soul hit 100k it started burning oil. I couldn't make it a full oil change without it burning up all the oil. They gave me no reason why, except normal engine wear. This is obviously NOT no couldn't make it a full oil change without it burning up all the oil. They gave me no reason why, except normal engine wear. This is obviously NOT normal. After many months and several oil consumption tests later, it was concluded that nothing could be done. Even though the warranty had been extended due to all the recalls, they still said Kia didn't recognize it as a problem. Having to add a quart of oil every 2k miles is a big problem to me!! I was given no solution to the situation beside being told to check my oil everytime I fill my gas tank. Not is not okay with me. I decided to say goodbye to Kia. More

Bo and Michael were positive, helpful, hospitable, patiently explaining all aspects of our purchase. Michael's knowledge and kindness gave us confidence with financial elements. patiently explaining all aspects of our purchase. Michael's knowledge and kindness gave us confidence with financial elements. More

A great place to buy a car. I went with my wife to upgrade to a new vehicle, and we were greeted right as we pulled in. Overall it was an amazing experience. I would definitely recommend buying a new upgrade to a new vehicle, and we were greeted right as we pulled in. Overall it was an amazing experience. I would definitely recommend buying a new vehicle from these guys! More

Sales person was nice to work with had a couple of problems but spoke to sales manager Bryan and owner and they were quick to take care of problem and were nice would recommend going by and seeing problems but spoke to sales manager Bryan and owner and they were quick to take care of problem and were nice would recommend going by and seeing More